S-Class (W220) 1999-2006: S 320 CDI, S 320, S430, S 500, S 600

Diagnosing a Vibration

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Old Sep 18, 2015 | 11:27 PM
  #26  
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2005 S500 Designo
Originally Posted by ibeforreal
Not me. I have had my experiences with MB service.
What happened?
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Old Sep 19, 2015 | 02:28 AM
  #27  
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From: North Carolina
2003 S500 - Toyota Corolla (in the rain)
Too many to list all of them. Once I was told that my air filters needed replacing because they were dirty. I had just put in new K&N filters the day before the service.

Had and S500 in the shop for the B service and spent $1300 for items they claimed needed to be replaced which I had the work done because the car was under warranty. The following week the car caught on fire and was a total loss. It was caused by one of the brake cables overheating. However, MB claimed no responsibility. A week later I get a recall letter saying that the said cable could cause a fire. My insurance company paid for that one.

Had a situation where my transmission fluid had wicked into the TCU. They wanted $6000 to repair the job claiming the entire wiring harness needed replacing. Took it to my Indy, he dropped the conductor plate cleaned all the fluid and wires the total cost of $700 including labor.

The infamous "stuck in park" problem. Dealer told me it had rarely happened. After some research I realized it was a common problem. Another "rarely happened" problem was the instrument cluster failure. I was rebated for that one after the recall.

The prices they wanted to charge me for the ABC accumulators were totally off the charts. They wanted $275 for the two that are identical, $250 for 1, and $300 for the pulsation damper. Got all four for less than $800 from autohausaz. They also wanted $1800 for labor.

I could go on and on. Therefore, I will only go to a dealer if the car is under warranty or if I have no other choice. Luckily for me if I can't do it myself, my INDY can fix anything on the car.

Last edited by ibeforreal; Sep 19, 2015 at 02:33 AM.
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Old Sep 22, 2015 | 03:10 AM
  #28  
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2005 S500 Designo
Originally Posted by ibeforreal
Too many to list all of them. Once I was told that my air filters needed replacing because they were dirty. I had just put in new K&N filters the day before the service.

Had and S500 in the shop for the B service and spent $1300 for items they claimed needed to be replaced which I had the work done because the car was under warranty. The following week the car caught on fire and was a total loss. It was caused by one of the brake cables overheating. However, MB claimed no responsibility. A week later I get a recall letter saying that the said cable could cause a fire. My insurance company paid for that one.

Had a situation where my transmission fluid had wicked into the TCU. They wanted $6000 to repair the job claiming the entire wiring harness needed replacing. Took it to my Indy, he dropped the conductor plate cleaned all the fluid and wires the total cost of $700 including labor.

The infamous "stuck in park" problem. Dealer told me it had rarely happened. After some research I realized it was a common problem. Another "rarely happened" problem was the instrument cluster failure. I was rebated for that one after the recall.

The prices they wanted to charge me for the ABC accumulators were totally off the charts. They wanted $275 for the two that are identical, $250 for 1, and $300 for the pulsation damper. Got all four for less than $800 from autohausaz. They also wanted $1800 for labor.

I could go on and on. Therefore, I will only go to a dealer if the car is under warranty or if I have no other choice. Luckily for me if I can't do it myself, my INDY can fix anything on the car.
Damn. I don't mind mercedes charging extraordinary prices for their work, so long as the it's the absolute best money can buy, and the service technicians have the insight to not sell any work that is unnecessary.

It sounds like you got the extraordinary prices, but neither the best quality, nor the best diagnosis.

I'm glad you have a reliable indy to do the work for you.
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