s coupe
Junior Member
Joined: Mar 2016
Posts: 18
Likes: 2
From: Ireland
2019 E220d coupé
Wired CarPlay problems with 2019 E220 coupé
Hello,
I’m just checking to see if you’ve had any luck. I only bought the car in August and I have spent the better part of 2 months taking the car in to the dealership and trying whatever solutions I can find on the Internet myself - none of which have fixed the problem.
You’re going to laugh but my Apple CarPlay only seems to TRY to work at some time after about 6pm. I start the car and connect the phone using the USB to lightning cable (I even bought the Mercedes-Benz one on the dealership’s recommendation) and it vibrates to indicate it’s charging but within 2 seconds it stops charging and in another two it vibrates and starts charging again ...and so on. If I open the “Connect” Menu and select CarPlay I can see my iPhone XR appear and disappear during this process. When I switch the engine off and leave the phone plugged in, Apple CarPlay suddenly starts working fine. If I start the car again, it starts playing up.
If I try the above in the morning or early afternoon absolutely nothing happens. The phone doesn’t vibrate and start charging. It’s as if the connection is “dead.” I tried changing the nightshift settings thinking it was because my phone’s brightness changes in the evening but that didn’t change anything. I tried my partner’s iPhone 7 and the same happens. I have also tried: restarting COMAND; switching the phone off and on; changing the USB restriction setting on the phone; switching screen time off; different cables; clearing the bluetooth connection and re-pairing it; clearing the CarPlay connection and re-pairing it.
The dealership has replaced the media interface USB port and tried to blame my phone but when I told them the problem persists with an iPhone 7 they agreed to have another look. I’m waiting for them to bring the car in but I’m not holding my breath.
Another point is that I got a Thinkware F770 dashcam hardwired into the car but the guy I use is well-established and retrofits everything from SAT Navs to reversing cameras for dealerships as well as the general public so I doubt it has anything to do with it.
Any help would be greatly appreciated.
Thanks,
Alan
I’m just checking to see if you’ve had any luck. I only bought the car in August and I have spent the better part of 2 months taking the car in to the dealership and trying whatever solutions I can find on the Internet myself - none of which have fixed the problem.
You’re going to laugh but my Apple CarPlay only seems to TRY to work at some time after about 6pm. I start the car and connect the phone using the USB to lightning cable (I even bought the Mercedes-Benz one on the dealership’s recommendation) and it vibrates to indicate it’s charging but within 2 seconds it stops charging and in another two it vibrates and starts charging again ...and so on. If I open the “Connect” Menu and select CarPlay I can see my iPhone XR appear and disappear during this process. When I switch the engine off and leave the phone plugged in, Apple CarPlay suddenly starts working fine. If I start the car again, it starts playing up.
If I try the above in the morning or early afternoon absolutely nothing happens. The phone doesn’t vibrate and start charging. It’s as if the connection is “dead.” I tried changing the nightshift settings thinking it was because my phone’s brightness changes in the evening but that didn’t change anything. I tried my partner’s iPhone 7 and the same happens. I have also tried: restarting COMAND; switching the phone off and on; changing the USB restriction setting on the phone; switching screen time off; different cables; clearing the bluetooth connection and re-pairing it; clearing the CarPlay connection and re-pairing it.
The dealership has replaced the media interface USB port and tried to blame my phone but when I told them the problem persists with an iPhone 7 they agreed to have another look. I’m waiting for them to bring the car in but I’m not holding my breath.
Another point is that I got a Thinkware F770 dashcam hardwired into the car but the guy I use is well-established and retrofits everything from SAT Navs to reversing cameras for dealerships as well as the general public so I doubt it has anything to do with it.
Any help would be greatly appreciated.
Thanks,
Alan
Last edited by Alan Morrison; Oct 21, 2020 at 03:49 PM.
