must've been that CO-NV trip. Congrats on a perfect record on the S so far!
First Service
Thread Starter
MBWorld Fanatic!
Joined: Aug 2003
Posts: 5,517
Likes: 20
From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
First Service
Took my car to Fletcher Jones in LV today and had my first and last free Service. Had 1250 miles on it and I am leaving on a cross country trip on May 7 so wanted to have the diagnostic check before I left.
I called my SA on Tuesday PM and he said bring it in Friday at 8:00AM and he would take care of me. Arrived at 8:00 and drove out at 9:00 including a car wash. No complaints from me and no adjustments or fixes needed after the system check....
I called my SA on Tuesday PM and he said bring it in Friday at 8:00AM and he would take care of me. Arrived at 8:00 and drove out at 9:00 including a car wash. No complaints from me and no adjustments or fixes needed after the system check....
Out Of Control!!
Joined: Jan 2005
Posts: 11,266
Likes: 3
From: Texas
2005 E55
Jack, congratulations on a successful trip to a dealership without incurring any damage to your car. Please excuse the cynical remark, as I too, went to the dealership today and had a less than perfect experience. They performed the ECU update, per recall, and damaged a tire and wheel on the lift. They replaced the tire and sanded and painted the wheel. They did not try to hide the problem and told me that if I was not happy with their repairs, they would do what is necessary to make it right. I am having a bit of a problem deciding what to do because there are some problems. The car pulls to the side with the new tire and the wheel has additional damage from the socket rubbing the paint when they removed or installed one of the lug nuts. I am thinking about telling them to replace both tires to even up the 2 diameters, replace the wheel and align the front end if it still pulls.
Sorry for the hijack (no pun intended, but Hi Jack, anyway), I just thought this was a bit related to your thread.
BTW, good luck on your trip.
Sorry for the hijack (no pun intended, but Hi Jack, anyway), I just thought this was a bit related to your thread.
BTW, good luck on your trip.
Thread Starter
MBWorld Fanatic!
Joined: Aug 2003
Posts: 5,517
Likes: 20
From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Originally Posted by ricky.agrawal
I have more free services than you! 
Until 40k miles baby!
Until 40k miles baby!
You paid for those "free services" Ricky...believe me you paid for them...:-)
Thread Starter
MBWorld Fanatic!
Joined: Aug 2003
Posts: 5,517
Likes: 20
From: Las Vegas, NV
2011 E350 Cabriolet..White and Almond Mocha
Originally Posted by can drive 55
Jack, congratulations on a successful trip to a dealership without incurring any damage to your car. Please excuse the cynical remark, as I too, went to the dealership today and had a less than perfect experience. They performed the ECU update, per recall, and damaged a tire and wheel on the lift. They replaced the tire and sanded and painted the wheel. They did not try to hide the problem and told me that if I was not happy with their repairs, they would do what is necessary to make it right. I am having a bit of a problem deciding what to do because there are some problems. The car pulls to the side with the new tire and the wheel has additional damage from the socket rubbing the paint when they removed or installed one of the lug nuts. I am thinking about telling them to replace both tires to even up the 2 diameters, replace the wheel and align the front end if it still pulls.
Sorry for the hijack (no pun intended, but Hi Jack, anyway), I just thought this was a bit related to your thread.
BTW, good luck on your trip.
Sorry for the hijack (no pun intended, but Hi Jack, anyway), I just thought this was a bit related to your thread.
BTW, good luck on your trip.
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