Email Status of Servicework

Reply Subscribe

Thread Tools

Search this Thread

Rate Thread

Jun 28, 2006 | 01:07 PM

Nevada Jack

Thread Starter

MBWorld Fanatic!

Joined: Aug 2003

Posts: 5,517

Likes: 20

From: Las Vegas, NV

2011 E350 Cabriolet..White and Almond Mocha

Email Status of Servicework

Any other dealers doing this as standard routine on service at their dealership? Pretty nice to be able to see the status of your of your service order.

*************

Thank you for bringing your vehicle in for service at Fletcher Jones Imports. To better serve you, we have your repair status available on our web site. Our records show the following information:
Year:
2007
Make:
Mercedes
Model:
S550

Please click here if you would like to view your repair order information. Your repair order number is 73xxx.

Thank you for using Fletcher Jones Imports for your service needs.

Mark
Service Advisor

Fletcher Jones Imports
7300 W Sahara Ave
Las Vegas, NV 89117
Phone: (702) 364-2701

************

Service Advisor: MARK Ext:27XX

Main Email Address:
Alternate Email Address:
Item Pay Type Item Status Concern Correction
51 Warranty Not Complete INSTALL PHONE RETROFIT AS VEH CAME W/OPHONE FROM FACTORY

Last updated at: 06/28/06, 09:57a

Jun 28, 2006 | 01:24 PM

MB Fanatic

MBWorld Fanatic!

Joined: Feb 2004

Posts: 5,143

Likes: 1

From: South Orange County, CA

4 wheels

Oh man that is freaking awesome. Vadim, this is something we need to do at Laguna Niguel. Just think of how much the lives of service advisors would be easier.

Jun 28, 2006 | 05:59 PM

Vadim @ FD

Banned

Joined: Mar 2006

Posts: 2,855

Likes: 2

From: Southern California

S600TT, R350

I talked to service earlier today and planted the "seed" about e-mail notification. Lets see if it will happen.

Jun 28, 2006 | 06:34 PM

MB Fanatic

MBWorld Fanatic!

Joined: Feb 2004

Posts: 5,143

Likes: 1

From: South Orange County, CA

4 wheels

Thanks Vadim. I'll get a hold of my SA there as well and let him know. I wonder how much it would cost and how it works from a logistical standpoint.

But the benefits are sure as hell worth it.

Jun 28, 2006 | 07:49 PM

AsianML

Out Of Control!!

Joined: Sep 2005

Posts: 18,414

Likes: 6

From: West Michigan

2007 E63

I wish my dealer did that.

Jul 1, 2006 | 01:42 PM

i7iceguy

Member

Joined: Jun 2004

Posts: 118

Likes: 0

2010 E350, 2007 S550 - SOLD, 2007 ML350

Quote:

Originally Posted by AsianML

I wish my dealer did that.

Vadim, i always thought you were in south bay. I was just at laguna getting my voice recognition retrofitted and email notifications would of been sweet. get it going vadim