Power steering pump
The chrome strips were repaired with new clips, headlight was fixed as a seal had somehow come loose (factory or later, we don't know), key fob was fixed with no issue, and schedule D was completed and I get a call that my car would be ready that afternoon.
The groaning sound was a result of low level of fluid in the power steering pump , not the idler pulley (thank God). That was the good news. Now the bad news. After the service was completed and they test drove the car, they brought it back to the shop to wrap things up when suddenly the hose to the power steering pump busted, spilling fluid all over their floor!!! They quickly called me back and said that my car would need to remain in the hospital for some more surgery. After ordering the part, they received the wrong part and had to order it again. Overall, it took a week to replace the hose.
Bottom line , the groaning sound vanished. It just seems odd that a hose would bust at only 40K miles and exactly at the same time it was getting serviced.
P.S. If that's really what happened, be glad it didn't happen to you while you were driving. This happened to my wife in her (at the time) brand new GL450 after it needed an engine replacement. Luckily, she was in a parking garage, but she lost all ability to steer normally. I don't think that would've been too pretty on the freeway. After that day, she was able to get MB to buy it back from us which turned out to be a blessing in disguise.
Last edited by QuadBenz; Oct 12, 2009 at 10:59 PM.
The chrome strips were repaired with new clips, headlight was fixed as a seal had somehow come loose (factory or later, we don't know), key fob was fixed with no issue, and schedule D was completed and I get a call that my car would be ready that afternoon.
The groaning sound was a result of low level of fluid in the power steering pump , not the idler pulley (thank God). That was the good news. Now the bad news. After the service was completed and they test drove the car, they brought it back to the shop to wrap things up when suddenly the hose to the power steering pump busted, spilling fluid all over their floor!!! They quickly called me back and said that my car would need to remain in the hospital for some more surgery. After ordering the part, they received the wrong part and had to order it again. Overall, it took a week to replace the hose.
Bottom line , the groaning sound vanished. It just seems odd that a hose would bust at only 40K miles and exactly at the same time it was getting serviced.

The headlight did have a seal that had been dislodged and simply needed snapping back on , how it came off is a mystery to me. It seems to be fine now.
Wax would not be an issue as I've only waxed it once.
Now my driver's seat heat doesn't work. It works on the back part but not on the buttocks part . I am going to check connections and fuses first but if they seem OK, back to the shop again







