S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

Socal: Telematic update

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Old Nov 3, 2011 | 03:15 AM
  #1  
rominl's Avatar
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Socal: Telematic update

Does anyone which dealership / who (service adviser / tech) knows and is willing to do the Telematic update on the S550 in Socal? I have a 2007 S550 and want to update the Telematics, so when I update the navigation later on I can get the 3D map and traffic info.

Seems like a lot of service advisers they have no idea what this is and some aren't willing to do it at all (giving excuses, etc...). I know it can be done and I want to get it done smoothly without going through too much hassle.

Thanks!
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Old Nov 3, 2011 | 12:16 PM
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Just tell them that your navi freezes at times. And they should do an update for you. Once it's done. You can can load up the map disc, and you're good to go. You can even load the map disc first before they do the update.
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Old Nov 3, 2011 | 04:54 PM
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sigh, believe me, if it's that easy... my feeling is they just either don't know anything so don't want to deal with it, or they are just too lazy. they say they need to reproduce the problem first, or they can try to connect the car to computer and see if "something is wrong" etc...

i just think it's bs especially when i am willing to pay to get this done (car is out of warranty)...
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Old Nov 3, 2011 | 05:14 PM
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I got mine done at Penske Benz in West Covina
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Old Nov 3, 2011 | 05:41 PM
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Yea. I know what you mean. I had the same problem with my car too. Just have try a different dealer?
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Old Nov 3, 2011 | 10:08 PM
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yup, maybe just need to try different dealers

thanks andy, sent you a pm
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Old Nov 5, 2011 | 01:13 AM
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Try Anaheim/Caliber. They have performed some telematic updates for me.
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Old Nov 5, 2011 | 02:20 AM
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good to know steve, thanks!
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