Great Service From Gary@suvneer
#1
Junior Member
Thread Starter
Great Service From Gary@suvneer
Just want to share my experience with you guys.
I recently ordered a set of led tail lights from Gary for my S600.
He shipped them out the next day and I got them about a week later.
Was pretty excited to install them so I opened them up right away and got started. Noticed that one of the corners was chipped.
(I attached the image)
I emailed Gary and informed him that it was damaged.
I couldn't find the piece in the box anywhere so it must have been prior to him getting the item himself.
He said he would send the passenger side out for me.
I offered to send him the damaged one and he said he didn't want it.
I'm not sure what I'm going to do with it but was really nice for him to trust that I was trying to scam another side out of him.
Just want to state how helpful he was and how well he handled the situation. I buy a lot of car parts and he's one of the best I've ever dealt with.
I'd vouch for Gary anyday.
I recently ordered a set of led tail lights from Gary for my S600.
He shipped them out the next day and I got them about a week later.
Was pretty excited to install them so I opened them up right away and got started. Noticed that one of the corners was chipped.
(I attached the image)
I emailed Gary and informed him that it was damaged.
I couldn't find the piece in the box anywhere so it must have been prior to him getting the item himself.
He said he would send the passenger side out for me.
I offered to send him the damaged one and he said he didn't want it.
I'm not sure what I'm going to do with it but was really nice for him to trust that I was trying to scam another side out of him.
Just want to state how helpful he was and how well he handled the situation. I buy a lot of car parts and he's one of the best I've ever dealt with.
I'd vouch for Gary anyday.
#2
MBWorld Fanatic!
I appreciate your feedback and Gary
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