S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

Glass Replacement

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Old Jan 27, 2026 | 12:05 AM
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2005 S-500
Glass Replacement

2013 S550. A rock hit I my passenger side front glass and couple of days later I saw a huge Crack across the glass. I contacted Safelite to come Saturday to replace it. Do you think they will have the original glass? How can I get the original glass? Any help will be appreciated.

Last edited by Togar; Jan 27, 2026 at 12:09 AM.
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Old Jan 27, 2026 | 01:46 AM
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W221 S500
Do you mean the door glass or the windscreen?

Windscreens are usually aftermarket unless it's a particularly rare screen.
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Old Jan 27, 2026 | 05:38 AM
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2006 W221 S500L M273
Check that they install glass with the same IR-reflective coating that you have now (if you have it).
There are also differences w.r.t. the sensors/cameras near the rearview mirror: nightvision camera vs non-nightvision etc.
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Old Jan 27, 2026 | 06:46 AM
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2008 CL550, 2022 EQB 300, 2023 EQS 450 4Matic
Originally Posted by Togar
2013 S550. A rock hit I my passenger side front glass and couple of days later I saw a huge Crack across the glass. I contacted Safelite to come Saturday to replace it. Do you think they will have the original glass? How can I get the original glass? Any help will be appreciated.
I have a CL, but when Safelite replaced mine, they used an aftermarket product that lacked the row of metal teeth at the bottom of the glass that the plastic drainage piece clips in to. Water would have run off the windshield straight into places it shouldn't be. After some back and forth, they replaced it with OEM glass and all was well. They initially told me aftermarket glass was identical--if you go this route, don't leave until you confirm the drainage baffle is clipped in properly. Maybe take a photo before you go in for reference. My EQS also has a broken windshield right now, so get to do this all over again soon.
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Old Jan 27, 2026 | 07:19 AM
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2005 S-500
It's the passenger front door glass. Thanks all for the responses. I will ask them to replace it iwith OEM.
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Old Jan 27, 2026 | 12:41 PM
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2013 S550 4MATIC
Originally Posted by Togar
It's the passenger front door glass. Thanks all for the responses. I will ask them to replace it iwith OEM.
Whatever you do, DO NOT USE SAFELITE! They are just plain horrible.
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Old Jan 27, 2026 | 12:46 PM
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Thanks doni01, for that update .
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Old Jan 27, 2026 | 01:21 PM
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Originally Posted by Togar
Thanks doni01, for that update .
Call the dealer and ask them who they use 👍
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Old Jan 27, 2026 | 02:24 PM
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Ok. Will do. Thanks.
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Old Jan 27, 2026 | 03:35 PM
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W221 S500
Originally Posted by Togar
It's the passenger front door glass. Thanks all for the responses. I will ask them to replace it iwith OEM.
Walk in to your local dealer and order it. Fit it yourself. Best way of ensuring correct parts and satisfactory workmanship.
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Old Jan 27, 2026 | 03:42 PM
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2007 S550 4Matic 2013 S550 Base
When my drivers side door window cracked. I ordered a replacement from Mercedes and installed it myself. This is not a hard job to do.
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Old Jan 27, 2026 | 06:10 PM
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Yes, that would have been the cheapest way to go. Unfortunately, I don't have any mechanical skills. Not a DIY guy. Don't want to mess anything up.
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Old Jan 28, 2026 | 04:07 AM
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Originally Posted by Togar
Yes, that would have been the cheapest way to go. Unfortunately, I don't have any mechanical skills. Not a DIY guy. Don't want to mess anything up.
That's fair enough 👍
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