DFW_Neal

Hi, anyone else with 2015 having problems with the touch pad? I can't press it and it no longer recognizes my finger. I'll take it in but thought I'd see if others have the same problem. It worked fine when I picked it up.

ULJets

No issues except I find it is slow to react.

Diesel Benz

Do you mean it does not move downwards when you press the pad from the rear? Try to lift it a bit first? Sounds like it is broken somehow and anyway needs to be changed.

Alishami

I have experienced the same problem before but I took my car to the dealership and they have updated my car software and till now it works well.

btw try to switch off you car and try the touchpad later.

DFW_Neal

Thanks for the responses. I'm at the dealer now so hopefully it will be fixed with a SW update.

Diesel_benz - that was my thought. Something mechanical is stuck or not aligned. But it is the front part that doesn't push down. The buttons on the bottom work, but then the pad doesn't recognize my finger.

Ormond2004

My buttons seem to work, but not the handwriting recognition.

Is there a "how to" video?

Diesel Benz

I don't think the touchpad moves from the front at all. If you press it, do it from the centre or the rear area (will have to check this at the car, hopefully mine is not broken).

Ormond2004, what happens when you try to write letters, or numbers? Does it not respond at all or does it always fail? It shows first what you have drawn, I think it is pretty good in interpreting poorly written letters.

Ormond2004

Mine doesn't respond at all. I am going to sit in the car and look at the onboard manual.

One of my peeves is the lack of Command documentation. Why should I have to download a PDF or sit in my hot car to learn the functions of my new S? I think the onboard manual is lousy.

Alishami

Check out this video
http://youtu.be/JxJllH5He5o

Ormond2004

Thank you! I watched the video before going out to the car. Even if I go to a text box for entering an address, the touchpad doesn't seem to respond, only the three quick keys on the bottom.

Alishami

Try reseting the command system before going to the dealership

DFW_Neal

SW update at dealer today resolved the problem today.

BenzV12

Cool, good for you

konigstiger

Mention bulletin LI82.60-P-059737 - details here https://mbworld.org/forums/new-s-cla...ml#post6161331

DFW_Neal

Thanks for that. I also had the one listed where the tire hit the curve with park assist parallel parking. So I'll ask for that update next time I go.