Notices
S-Class (W222) 2014-2020

Touch pad problems

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 3, 2014 | 06:16 PM
  #1  
DFW_Neal's Avatar
Thread Starter
Member
 
Joined: Jan 2014
Posts: 101
Likes: 8
From: Springville, UT
2015 S550 ordered
Touch pad problems

Hi, anyone else with 2015 having problems with the touch pad? I can't press it and it no longer recognizes my finger. I'll take it in but thought I'd see if others have the same problem. It worked fine when I picked it up.
Reply
Old Sep 3, 2014 | 06:44 PM
  #2  
ULJets's Avatar
Member
 
Joined: Mar 2011
Posts: 120
Likes: 2
From: San Diego
07 S600, 09 ML63
No issues except I find it is slow to react.
Reply
Old Sep 4, 2014 | 02:37 AM
  #3  
Diesel Benz's Avatar
MBWorld Fanatic!
15 Year Member
 
Joined: Dec 2006
Posts: 6,500
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Do you mean it does not move downwards when you press the pad from the rear? Try to lift it a bit first? Sounds like it is broken somehow and anyway needs to be changed.
Reply
Old Sep 4, 2014 | 10:23 AM
  #4  
Alishami's Avatar
Member
 
Joined: Jul 2014
Posts: 77
Likes: 0
S500 2015
I have experienced the same problem before but I took my car to the dealership and they have updated my car software and till now it works well.

btw try to switch off you car and try the touchpad later.
Reply
Old Sep 4, 2014 | 11:09 AM
  #5  
DFW_Neal's Avatar
Thread Starter
Member
 
Joined: Jan 2014
Posts: 101
Likes: 8
From: Springville, UT
2015 S550 ordered
Thanks for the responses. I'm at the dealer now so hopefully it will be fixed with a SW update.

Diesel_benz - that was my thought. Something mechanical is stuck or not aligned. But it is the front part that doesn't push down. The buttons on the bottom work, but then the pad doesn't recognize my finger.
Reply
Old Sep 4, 2014 | 01:48 PM
  #6  
Ormond2004's Avatar
Senior Member
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2003
Posts: 372
Likes: 19
From: Florida
Mercedes S550
My buttons seem to work, but not the handwriting recognition.

Is there a "how to" video?
Reply
Old Sep 4, 2014 | 02:18 PM
  #7  
Diesel Benz's Avatar
MBWorld Fanatic!
15 Year Member
 
Joined: Dec 2006
Posts: 6,500
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
I don't think the touchpad moves from the front at all. If you press it, do it from the centre or the rear area (will have to check this at the car, hopefully mine is not broken).

Ormond2004, what happens when you try to write letters, or numbers? Does it not respond at all or does it always fail? It shows first what you have drawn, I think it is pretty good in interpreting poorly written letters.
Reply
Old Sep 4, 2014 | 02:49 PM
  #8  
Ormond2004's Avatar
Senior Member
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2003
Posts: 372
Likes: 19
From: Florida
Mercedes S550
Originally Posted by Diesel Benz
Ormond2004, what happens when you try to write letters, or numbers? Does it not respond at all or does it always fail? It shows first what you have drawn, I think it is pretty good in interpreting poorly written letters.
Mine doesn't respond at all. I am going to sit in the car and look at the onboard manual.

One of my peeves is the lack of Command documentation. Why should I have to download a PDF or sit in my hot car to learn the functions of my new S? I think the onboard manual is lousy.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

8 Oddball Mercedes Ideas That Actually Made it to Production

 Verdad Gallardo
story-1

Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

 Verdad Gallardo
story-2

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-3

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-4

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-5

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-6

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-7

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-8

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-9

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
Old Sep 4, 2014 | 02:56 PM
  #9  
Alishami's Avatar
Member
 
Joined: Jul 2014
Posts: 77
Likes: 0
S500 2015
Check out this video
http://youtu.be/JxJllH5He5o
Reply
Old Sep 4, 2014 | 03:54 PM
  #10  
Ormond2004's Avatar
Senior Member
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2003
Posts: 372
Likes: 19
From: Florida
Mercedes S550
Originally Posted by Alishami
Check out this video
http://youtu.be/JxJllH5He5o
Thank you! I watched the video before going out to the car. Even if I go to a text box for entering an address, the touchpad doesn't seem to respond, only the three quick keys on the bottom.
Reply
Old Sep 4, 2014 | 04:04 PM
  #11  
Alishami's Avatar
Member
 
Joined: Jul 2014
Posts: 77
Likes: 0
S500 2015
Originally Posted by Ormond2004
Thank you! I watched the video before going out to the car. Even if I go to a text box for entering an address, the touchpad doesn't seem to respond, only the three quick keys on the bottom.
Try reseting the command system before going to the dealership
Reply
Old Sep 8, 2014 | 07:21 PM
  #12  
DFW_Neal's Avatar
Thread Starter
Member
 
Joined: Jan 2014
Posts: 101
Likes: 8
From: Springville, UT
2015 S550 ordered
SW update at dealer today resolved the problem today.
Reply
Old Sep 9, 2014 | 04:38 AM
  #13  
BenzV12's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2011
Posts: 4,391
Likes: 957
W212 FL
Cool, good for you
Reply
Old Sep 9, 2014 | 12:09 PM
  #14  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,633
From: North Scottsdale, AZ
'71 Pinto
Mention bulletin LI82.60-P-059737 - details here https://mbworld.org/forums/new-s-cla...ml#post6161331
Reply
Old Sep 9, 2014 | 10:43 PM
  #15  
DFW_Neal's Avatar
Thread Starter
Member
 
Joined: Jan 2014
Posts: 101
Likes: 8
From: Springville, UT
2015 S550 ordered
Thanks for that. I also had the one listed where the tire hit the curve with park assist parallel parking. So I'll ask for that update next time I go.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:53 AM.

story-0
8 Oddball Mercedes Ideas That Actually Made it to Production

Slideshow: Mercedes has never been afraid to experiment, and some of its strangest ideas turned out to be surprisingly successful.

By Verdad Gallardo | 2026-06-10 17:43:40


VIEW MORE
story-1
Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

Sideshow: A Middle Eastern tuner has transformed the Mercedes-AMG G 63 into an open-top special, replacing nearly every exterior panel in the process.

By Verdad Gallardo | 2026-06-10 15:29:50


VIEW MORE
story-2
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-3
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-4
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-5
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-6
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-7
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-8
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-9
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE