Bluetooth audio issue




Turns out that there was a software update out to correct the issue. Done that but hadn't tried listening to any music via bluetooth until now.
When selecting bluetooth, the screen just shows "activating Bluetooth audio" (see pic) with some animation below the text.
This screen will stay on permanently and no audio will play.
I unlinked the phone (removed the settings from car and phone) and re-connected. Same thing.
Tried my wife's phone and two iPads. Same thing.
Hate to bring the car into service for this, does anyone know the cause or resolution?
Feels like a software update gone wrong to me...
This issue has been very annoying to me. When I try to play Apple Music from my iPhone for example, it constantly stops and restarts. It is unlistenable.
Now that I just have one saved device, I don't get any stalls





The cars need to be a couple hundred feet apart, otherwise I get random phone swaps.
That said, my iPhone was perfectly working before the trackpad software update and it is only the audio not activating ...
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If we drive together, we never know which phone the car connects to. This is the same with the Escort live (radar detector).
This is a Bluetooth issue, no matter what device or OS is used.




I remember that AT&T sucked in the LA area. It's great here...
I like my iPhone/iPads

I cannot see how the touchpad SW update would make any difference, would be like a door control module update would affect BT streaming. Either it is a phone issue (no update on the phone since it worked?) or the MB garage did something else in addition to updating the touchpad.




I cannot see how the touchpad SW update would make any difference, would be like a door control module update would affect BT streaming. Either it is a phone issue (no update on the phone since it worked?) or the MB garage did something else in addition to updating the touchpad.
The trackpad update was the only thing they were supposed to do, I can only speculate.
I have the Service Manager check into the issue but really prefer not to bring the car into service.





