39 Days and counting with the service department.... What a joke. - Page 3

Mar 21, 2019 | 02:04 PM

#51

W222_Bob

Thread Starter

Junior Member

Joined: Jun 2018

Posts: 60

Likes: 16

2018 RAM 2500 Mega Cab 4x4 Laramie Diesel

Quote:

Originally Posted by Streamliner

Congratulations! Once this is settled, if I were you, I would approach the selling dealer and MBUSA and ask them, based on your horrific experience, time, trouble, anguish, etc., what sort of a swinging deal they might give you on a new S560. Tell them that you would like to remain an MB customer, but are thinking seriously of moving to BMW--they HATE that! The S560, IMO, is so much better than the 550 and it's worth a try, right? Good luck!

I was planning on that... Hopefully they can cut a sweet deal, I know they have some new unsold 2018's on the lot as well as a boatload of 2019's.

Mar 21, 2019 | 04:00 PM

#52

MTrauman

MBWorld Fanatic!

Joined: Feb 2010

Posts: 1,522

Likes: 391

'25 S63 AMG E Performance, '26 CLE 53 AMG

Quote:

Originally Posted by W222_Bob

Just got a call from MBUSA...... They are buying back car!!!! Holy smokes, I wasn't expecting that. They said a company called SteriCycle will be contacting me and that they will take care of everything. Hopefully I'll get every dime back. I did spend $600 on getting the windows tinted and just spent $245 on Service A. Looks like I'm on the hunt for another S550.

Great to hear. They are doing the correct thing—man have you had trouble. Looks like it will finally work out so you can find yourself a new ride. Hopefully another S Class since these cars are simply awesome!