Creaking drivers seat-back/active bolster
08-20-2019, 06:10 PM
#1
Junior Member
Thread Starter
Creaking drivers seat-back/active bolster
2015 S550 4MATIC, 46k miles, CPO
Car has the active bolsters. When the right bolster on the drivers seat engaged and you leaned into it a little bit it would make a plastic creaking sound.
Took it to the dealer and they replaced the frame rails and some other pieces. Seems to have fixed the problem, however they said the repair was "not covered under warranty"...🙄. They didn't charge me though and said they covered everything under "goodwill", bs if you ask me but I won't complain.
I believe this should be used as precedence for any one else having this issue. The dealership is Mercedes Benz of Wichita, Walser. I would use them as a reference if you experience the same problem and your dealership gives you trouble.
Car has the active bolsters. When the right bolster on the drivers seat engaged and you leaned into it a little bit it would make a plastic creaking sound.
Took it to the dealer and they replaced the frame rails and some other pieces. Seems to have fixed the problem, however they said the repair was "not covered under warranty"...🙄. They didn't charge me though and said they covered everything under "goodwill", bs if you ask me but I won't complain.
I believe this should be used as precedence for any one else having this issue. The dealership is Mercedes Benz of Wichita, Walser. I would use them as a reference if you experience the same problem and your dealership gives you trouble.
08-21-2019, 09:50 PM
#2
MBWorld Fanatic!
2015 S550 4MATIC, 46k miles, CPO
Car has the active bolsters. When the right bolster on the drivers seat engaged and you leaned into it a little bit it would make a plastic creaking sound.
Took it to the dealer and they replaced the frame rails and some other pieces. Seems to have fixed the problem, however they said the repair was "not covered under warranty"...🙄. They didn't charge me though and said they covered everything under "goodwill", bs if you ask me but I won't complain.
I believe this should be used as precedence for any one else having this issue. The dealership is Mercedes Benz of Wichita, Walser. I would use them as a reference if you experience the same problem and your dealership gives you trouble.
Car has the active bolsters. When the right bolster on the drivers seat engaged and you leaned into it a little bit it would make a plastic creaking sound.
Took it to the dealer and they replaced the frame rails and some other pieces. Seems to have fixed the problem, however they said the repair was "not covered under warranty"...🙄. They didn't charge me though and said they covered everything under "goodwill", bs if you ask me but I won't complain.
I believe this should be used as precedence for any one else having this issue. The dealership is Mercedes Benz of Wichita, Walser. I would use them as a reference if you experience the same problem and your dealership gives you trouble.
