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S-Class (W222) 2014-2020

REAR CAMERA

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Old Jul 24, 2021 | 08:35 AM
  #1  
MBS63AMG's Avatar
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From: Birmingham, AL
2019 S560, 2022 Audi S8
REAR CAMERA

My rear camera is more and more giving me problems when the surround view is on. Sometimes it works great, sometimes it takes 3 to 4 seconds to come on , but recently it has gotten to where it doesn't come on at all. Is there a service campaign on this or a reasonable solution?
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Old Jul 24, 2021 | 07:32 PM
  #2  
W205C43PFL's Avatar
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Originally Posted by MBS63AMG
My rear camera is more and more giving me problems when the surround view is on. Sometimes it works great, sometimes it takes 3 to 4 seconds to come on , but recently it has gotten to where it doesn't come on at all. Is there a service campaign on this or a reasonable solution?
Sorry to hear about this issue, there was a backup camera software recall for the E-Class vehicles that gets fixed automatically over the air but I am unsure if there was a recall for S-Class, you may check to see if there is a pending recall by inputting your VIN number on the site (if you are located in the USA):
https://www.mbusa.com/en/recall
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Old Jul 25, 2021 | 12:15 PM
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From: Birmingham, AL
2019 S560, 2022 Audi S8
Originally Posted by W205C43PFL
Sorry to hear about this issue, there was a backup camera software recall for the E-Class vehicles that gets fixed automatically over the air but I am unsure if there was a recall for S-Class, you may check to see if there is a pending recall by inputting your VIN number on the site (if you are located in the USA):
https://www.mbusa.com/en/recall
Thank you but it just so happens (for a different reason) that I ran my VIN# through the recall website just 3 days or so, and my car has absolutely no recalls of any kind.
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Old Jul 25, 2021 | 01:02 PM
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Originally Posted by MBS63AMG
Thank you but it just so happens (for a different reason) that I ran my VIN# through the recall website just 3 days or so, and my car has absolutely no recalls of any kind.
Hmmm, it might still be a software issue, hopefully it doesn't end up being a hardware issue (like ie. water getting into the camera). Have you try resetting the head unit first (as suggested from another forum member here that helped dealt with software related issues)
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Old Jul 25, 2021 | 03:48 PM
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'71 Pinto
No mention 17 63 or 19 560 as suggested request dealer run Xentry (MB diagnostics) quick test to pull/clear codes and check for updates starting with COMAND CU.
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Old Apr 29, 2025 | 01:44 PM
  #6  
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Notices on gle forums users unhappy camera opening and closing from rear hatch with a thud sound repeatedly at low speeds, Now am looking at a wagon.
Is the camera operation on the wagon opening and closing quiet.
Thank you in advance for your thoughts.
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Old Apr 29, 2025 | 01:59 PM
  #7  
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Originally Posted by kyoungberg27
Notices on gle forums users unhappy camera opening and closing from rear hatch with a thud sound repeatedly at low speeds, Now am looking at a wagon.
Is the camera operation on the wagon opening and closing quiet.
Thank you in advance for your thoughts.
I say test drive and find out yourself, the noise can be quiet too depending on everyone's hearing.
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