Hello,
the mirrors on my car used to be set to fold automatically upon locking the car. I liked the feature as a feedback ( rather than the audio feedback ) and also because the car looks nice parked with folded mirrors .

I picked up my car from the shop on Monday after some repairs done from a small collision on the front wheel. The tie rod was bent and the alignment was way off.
since I picked the car up Monday from the shop, the mirrors won't fold at all, even when I press the button. Moreover, the option in command is no longer there .

What's confusing is that when I checked the user manual on the dash, there's a note about this feature only being available in Canada , same with the pdf I downloaded from MBUSA.

I looked for clues on the forum and found threads about resetting the mirrors, upon a battery disconnect, tried it without success.
Does an anybody else have the function enabled / disabled ?
2015 s550e, located in the USA .

I have not taken the car to the repair shop ( independent) , nor called the dealership ( have never been helpful so far) yet.

 

I have used this feature since I got the car and it has always worked on my USA 2016 S550 coupe, even after service in the shop. Do you think they could have changed your software to a different program? Good luck.

 

See if attachments help otherwise it is up to the shop who performed repair to sought out at their expense.

 

Konigstiger... I have been reading your post for many years... I wanted to take this moment to say that you are an important contributor to this website and to the Mercedes Benz community by extension... Thanks for always finding the time...thank you (and Sorry for the slight hijack)..

 

I’ve had this happen a couple of times on my 2019 in the few months that I’ve had it.

I saved this procedure, you may need to do it a couple of times.1 go into menu and turn auto fold off.

2 exit menu

3 turn car off, go out and lock car

4 open car and restart

5 go to menu and turn auto fold on

6 exit menu

7 turn car off

8 lock car from outside of car

 

I just had this same problem today. I followed the process above, and the mirrors now fold automatically again.

Many thanks for posting this info!