Phantom “collision detected”
Thread Starter
Junior Member
Joined: Mar 2016
Posts: 72
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From: New York
2023 AMG EQS
Phantom “collision detected”
Howdy - 2022 S580, just got it a week ago. Ever since, I’ve been getting alerts in the MercedesMeConnect app that damage is detected and the details show “slight impact” but now pictures. I checked the car, could not identify any damage. In fact, a couple of the alerts came when the car was locked in my garage. Has anyone else experienced this? Thanks.
Senior Member
Joined: Sep 2016
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Volvo XC90
Howdy - 2022 S580, just got it a week ago. Ever since, I’ve been getting alerts in the MercedesMeConnect app that damage is detected and the details show “slight impact” but now pictures. I checked the car, could not identify any damage. In fact, a couple of the alerts came when the car was locked in my garage. Has anyone else experienced this? Thanks.
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I don't have the car and are only relying on the manual but have you activated collision photos from the menus? According to the manual photos are an option of the collision warning feature. Probably needs activation because of privacy rules on some countries.
Have you tried testing the alert, is a kick on the tyre enough? Perhaps a gentle push or does the car need to detect some higher acceleration? A pity if there are no photos when expected just because a default setting.
Have you tried testing the alert, is a kick on the tyre enough? Perhaps a gentle push or does the car need to detect some higher acceleration? A pity if there are no photos when expected just because a default setting.
Thread Starter
Junior Member
Joined: Mar 2016
Posts: 72
Likes: 18
From: New York
2023 AMG EQS
I don't have the car and are only relying on the manual but have you activated collision photos from the menus? According to the manual photos are an option of the collision warning feature. Probably needs activation because of privacy rules on some countries.
Have you tried testing the alert, is a kick on the tyre enough? Perhaps a gentle push or does the car need to detect some higher acceleration? A pity if there are no photos when expected just because a default setting.
Have you tried testing the alert, is a kick on the tyre enough? Perhaps a gentle push or does the car need to detect some higher acceleration? A pity if there are no photos when expected just because a default setting.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,498
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Well, since there was no commission, doubt the photos would help. Spoke with the dealer. Apparently this is very common with cars that were loaded into a truck (like mine was, for delivery to my house). A quick trip to the dealership and they’ll reset it and all good to go.
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