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Latest iOS MercedesMeConnect App Has Issues

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Old Aug 17, 2023 | 03:18 PM
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Latest iOS MercedesMeConnect App Has Issues

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I just installed the latest version of MercedsMeConnect for iOS (version 3.34.0) and since installing, it falsely says my driver's window is completely open. When Ifirst installed the app, it also falsely reported that the ignition was on. Neither of which was accurate: I went to check on the car; all windows were fully closed and the ignition was off.
I got in the car, started the ignition, then exited the car locking it with the keyfob rather than by touching the doorhandle. This action removed the ignition on issue, but the app still thinks the window is open.

The problem with this, other than falsely stating these two things, is that Remote Start won't work because the app thinks the car is not secure.

Dooh!

My apologies - I accidentally hit the spoiler button, but can't figure out how to remove it.


Last edited by Mem30306; Aug 17, 2023 at 03:26 PM.
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Old Aug 17, 2023 | 04:11 PM
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They are having some issues at the moment. The websites were down for the past few days and several people have reported issues with the app. They rolled out support for Apple Car Key for select 2024 models, so looks like that didn't go smoothly. Seeing incorrect status in the app is usually due to temporary communication issues. I'm sure they had to make changes to the lock status feature to support Apple Car Key, so probably still some bugs to iron out. FWIW, my car shows the correct status and I just updated the app this morning, but I haven't driven it since Monday so that's when the status was last updated.
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Old Aug 18, 2023 | 01:41 PM
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Rolling all windows down and opening the sunroof - then closing all seems to have cleared the earlier message. All seems okay now.
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Old Aug 20, 2023 | 02:08 PM
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2019 SL450, 2019 E450 Luxury Trim Wagon, 2024 BMW I7 xDrive60
Originally Posted by Mem30306
Rolling all windows down and opening the sunroof - then closing all seems to have cleared the earlier message. All seems okay now.
If you whistle “Lilli Marleen” while you perform this, it will actually restore all your settings. I found this in the German language Owner’s Manual.
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