S-Class (W223) 2021 to Present

48-Volt Electrical System Malfunction

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jan 21, 2024 | 05:15 PM
  #1  
MBOwnerUSA's Avatar
Thread Starter
Newbie
 
Joined: Oct 2022
Posts: 14
Likes: 0
2022 S580
48-Volt Electrical System Malfunction


Driver's display warning.

Center display warning.

On days when the temperature drops below 30 degrees Fahrenheit, I receive a warning in the driver display of my 2022 S-580 (USA specification) that says: "Stop Vehicle: See Operator's Manual" after the first start of the day (i.e., the car has been sitting overnight and all systems are cold). When I press the "Ok" button on the left side of the steering wheel to clear the driver display warning, I get a message in the center console screen that reads: "Stop Vehicle See Operator's Manual: The 48 V on-board electrical system is malfunctioning. Stop the vehicle in accordance with traffic conditions. Do not continue driving. Contact a workshop. I have attached pics of both the driver display warning and the center console warning.

Despite the admonition not to drive, I have driven the vehicle after it has warmed up to operating temperature. The vehicle drives normally. The Eco-Boost, which relies on the 48-volt electrical system, seems to be working normally. The driver display gauge shows that Eco-Boost is charging when decelerating and braking, and dis-charging (i.e., adding boost) when accelerating quickly. After the initial start of the day, if I drive to a location, park and return after about an hour or so and re-start, I no longer receive any error message. In fact, the car behaves normally in all respects until the next time the temperature drops below 30 degrees Fahrenheit, and I am starting the car for the first time after a minimum of 8 hours overnight.

I have taken the car to my local dealer and the mechanics can't seem to find anything wrong. My service adviser says that they will try some software updates/re-flashes to see whether that fixes the problem.

Has anyone else had this experience? Did you find a solution?
Reply
Old Mar 21, 2024 | 09:31 PM
  #2  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 32,495
Likes: 6,347
Originally Posted by MBOwnerUSA

Driver's display warning.

Center display warning.

On days when the temperature drops below 30 degrees Fahrenheit, I receive a warning in the driver display of my 2022 S-580 (USA specification) that says: "Stop Vehicle: See Operator's Manual" after the first start of the day (i.e., the car has been sitting overnight and all systems are cold). When I press the "Ok" button on the left side of the steering wheel to clear the driver display warning, I get a message in the center console screen that reads: "Stop Vehicle See Operator's Manual: The 48 V on-board electrical system is malfunctioning. Stop the vehicle in accordance with traffic conditions. Do not continue driving. Contact a workshop. I have attached pics of both the driver display warning and the center console warning.

Despite the admonition not to drive, I have driven the vehicle after it has warmed up to operating temperature. The vehicle drives normally. The Eco-Boost, which relies on the 48-volt electrical system, seems to be working normally. The driver display gauge shows that Eco-Boost is charging when decelerating and braking, and dis-charging (i.e., adding boost) when accelerating quickly. After the initial start of the day, if I drive to a location, park and return after about an hour or so and re-start, I no longer receive any error message. In fact, the car behaves normally in all respects until the next time the temperature drops below 30 degrees Fahrenheit, and I am starting the car for the first time after a minimum of 8 hours overnight.

I have taken the car to my local dealer and the mechanics can't seem to find anything wrong. My service adviser says that they will try some software updates/re-flashes to see whether that fixes the problem.

Has anyone else had this experience? Did you find a solution?
Did the update solve the issue? This is a common issue with the GLE, there are cases reported on the forums of the W223 having the 48V issue still, just some.
Reply
Old Mar 22, 2024 | 07:51 AM
  #3  
MBOwnerUSA's Avatar
Thread Starter
Newbie
 
Joined: Oct 2022
Posts: 14
Likes: 0
2022 S580
Update Did not Help

The dealer performed a software update for the 48-V system. It did not correct the problem. I have not taken the car back because it has warmed up in my area and I can no longer reproduce the conditions that trigger the fault. We’ve had only one cold condition since the car was returned and it did display the same warnings under the same circumstances as before. That is why I say the update failed. Since then, it has been too warm to cause the fault. I suspect that since this issue is not widespread, that software isn’t the issue. I would guess that the issue is with a faulty sensor that is temperature sensitive. I guess I will have to wait until next winter to explore this problem again.
Reply
Old Mar 22, 2024 | 09:00 AM
  #4  
streborx's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Community Builder
Top Answer: 1
 
Joined: Oct 2019
Posts: 5,156
Likes: 1,770
From: Colorado
G550
Originally Posted by MBOwnerUSA
The dealer performed a software update for the 48-V system. It did not correct the problem. I have not taken the car back because it has warmed up in my area and I can no longer reproduce the conditions that trigger the fault. We’ve had only one cold condition since the car was returned and it did display the same warnings under the same circumstances as before. That is why I say the update failed. Since then, it has been too warm to cause the fault. I suspect that since this issue is not widespread, that software isn’t the issue. I would guess that the issue is with a faulty sensor that is temperature sensitive. I guess I will have to wait until next winter to explore this problem again.
This is interesting -- my understanding is that the 48 volt battery is housed in a temperature stabilizing enclosure that keeps the battery within an optimally functional range. Batteries neither charge nor discharge effectively below 30F and above 80F. If you encounter problems this summer in high heat, the problem could be the thermal jacket. Your dealer will not order a replacement unit without a confirmed failure due to its cost, and the replacement will arrive from Germany whenever.
Reply
Old Mar 22, 2024 | 12:23 PM
  #5  
Bubba1's Avatar
Senior Member
Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Mar 2022
Posts: 404
Likes: 386
2022 S580
I had a similar problem about a year ago. It reappeared periodically. On the recent 2 year service I insisted the dealer replace the battery. Initially they resisted but were able to replicate the problems I had a year ago and they ultimately replaced the battery under warranty. Hopefully this resolves the issue.
Reply
Old Mar 25, 2024 | 09:57 AM
  #6  
Sleeper Benz's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2017
Posts: 577
Likes: 196
From: PA
W223 S500 LWB 4-Matic, W222 S450 LWB 4-Matic, A238 E400 Cabriolet 4-Matic
Could be related...I keep getting 12V system critically low warnings. Have the Faraday key fob pouch, always lock the vehicle and all that stuff. Yes, I drive and hour a day, 40+ miles, but suspect the 12V AGM battery has a bad cell that will get replaced under warranty. Been charging it externally lately Have had that 48 V warning pop up and reset on its own once or twice as well.

I personally serviced the vehicle and finally got the service reminder to reset via the "workshop" menu on the steering wheel. A bit late, but MB starts sending you nastygrams if you let it go longer than 30 days. Its almost like they randomly change the workshop menu access procedure or I just plain forget it.

While I was in that "workshop" menu, I was able to view the status of several systems including the 48V system. It stated that the 48V battery was at 32 degrees F when it was 65 ambient. The 12 V battery temperature reading was more correct at 62 degrees. Could be something with the 48V temperature sensors?? Hmmm, if the 48V system thought it was below freezing it may not recharge as aggressively? Not sure as I've yet to have it in for warranty / recall stuff


Odd it would pick/ default to 32 degrees F to display when it was in the 60's outside,


and whatever error 22 means on the 12V side. Any ideas?


One of these days, I'd like to see if I can drive the vehicle with the "workshop" mode displayed and if you can scroll thru stuff at the same time.

Here's a link for the workshop menu access. Since this video is for a left hand drive vehicles, you would be using the buttons on the left side of the steering wheel for right hand drive USA W223's. But the critical timing is right. Don't ask me how, but I got this one to work for me. Thanks




Reply
Old Mar 25, 2024 | 10:03 AM
  #7  
streborx's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Community Builder
Top Answer: 1
 
Joined: Oct 2019
Posts: 5,156
Likes: 1,770
From: Colorado
G550
My understanding is that the 48 volt battery is enclosed in a temperature stabilizing jacket, but 32F shouldn't be the stabilized temperature.
Reply
Old Mar 25, 2024 | 10:14 AM
  #8  
Sleeper Benz's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2017
Posts: 577
Likes: 196
From: PA
W223 S500 LWB 4-Matic, W222 S450 LWB 4-Matic, A238 E400 Cabriolet 4-Matic
Originally Posted by Bubba1
I had a similar problem about a year ago. It reappeared periodically. On the recent 2 year service I insisted the dealer replace the battery. Initially they resisted but were able to replicate the problems I had a year ago and they ultimately replaced the battery under warranty. Hopefully this resolves the issue.
Just because they said they couldn't replicate something, I'm assuming that in a vehicle with so many electronic modules that all faults and error messages are stored in non-volatile memory outside the OBD-II. Take the service reset procedure "It Cannot Be Undone" straight from MB. They would be able to see exactly what and when any errors occurred. Just like they can log when the oil has been drained and refilled. Not saying this is fact but I believe it to be.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Mar 25, 2024 | 12:44 PM
  #9  
MBOwnerUSA's Avatar
Thread Starter
Newbie
 
Joined: Oct 2022
Posts: 14
Likes: 0
2022 S580
Originally Posted by streborx
This is interesting -- my understanding is that the 48 volt battery is housed in a temperature stabilizing enclosure that keeps the battery within an optimally functional range. Batteries neither charge nor discharge effectively below 30F and above 80F. If you encounter problems this summer in high heat, the problem could be the thermal jacket. Your dealer will not order a replacement unit without a confirmed failure due to its cost, and the replacement will arrive from Germany whenever.
This is good to know. Do you know where the 48V battery is located? Is it inside the cabin under the rear seat? I have not had any problems with the 48V battery warning during very hot days. I have noted, however, that on very hot days the car will cool the interior when no one is inside. I thought perhaps this was a convenience feature for the driver and passengers to reduce the amount of time required to cool the cabin after the vehicle is started on a very hot day. It didn't occur to me that the cooling might be a 48V battery self-preservation feature. On very cold days, the car does not automatically warm the cabin with no one inside. It seems odd that the car cools itself on hot days, but doesn't warm itself on cold days.
Reply
Old Apr 8, 2024 | 09:55 AM
  #10  
Sleeper Benz's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2017
Posts: 577
Likes: 196
From: PA
W223 S500 LWB 4-Matic, W222 S450 LWB 4-Matic, A238 E400 Cabriolet 4-Matic
I think the 48V battery is in the engine compartment near the firewall. I'll have to check. The 12V AGM battery is under the floor in the trunk.

The 1.5V AA batteries are located throughout the vehicle haha:



Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 04:35 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE