Trustable dealership in Detroit area
Thread Starter
Super Member
Joined: Aug 2010
Posts: 986
Likes: 6
From: Kingsville Ontario (South of Detroit)
2003 S500 4Matic (SOLD) + 2004 S55 (SOLD) 2005 CLK 500 Cabriolet 2008 S 450
Trustable dealership in Detroit area
Does anyone know of a dealer that is trustworthy in the Detroit area. I have a number of electrical problems with my '04 S55 that need sorting out with the Star system. I have an intermittent cruise control, SRS light showing, A/C not working correctly and the driver's seat heater working only on the rear cushion not on the bottom. I just spent $500+ on a new clock spring that solved the SRS problem for 20 minutes.
I believe all the issues are electrical in nature and hope that the Star can point out the solutions. Thanks in advance for all suggestions.
I believe all the issues are electrical in nature and hope that the Star can point out the solutions. Thanks in advance for all suggestions.
Thread Starter
Super Member
Joined: Aug 2010
Posts: 986
Likes: 6
From: Kingsville Ontario (South of Detroit)
2003 S500 4Matic (SOLD) + 2004 S55 (SOLD) 2005 CLK 500 Cabriolet 2008 S 450
Thanks for the response "ambit". If you don't mind my asking can you tell me what type of problem you had repaired? I see you have a CLK55 AMG which is similar to my S55 and that's why I ask the question.
Super Member
Joined: Feb 2008
Posts: 699
Likes: 44
From: PA
09 CLK550
Front tires mounted.
Going back tomorrow morning to get the rears done.
When I was there last time they said 3 of the rims were bent, so I pullled them off at home but didn't see anything.
I'll ask them to show me what they mean, they have a hydraulic press that can straighten them for $100/each
Going to get them straightened and an alignment (excess rear camber wearing the inner treads down.. or burnouts.. could be either really..)
[edit]Update[/edit]
Well $620 later I am so unimpressed with their service that I will not be going back.
Nothing big, but a litany of small issues and mediocre performance from my SA and most of the service desk staff means someone else gets my money next.
Going back tomorrow morning to get the rears done.
When I was there last time they said 3 of the rims were bent, so I pullled them off at home but didn't see anything.
I'll ask them to show me what they mean, they have a hydraulic press that can straighten them for $100/each
Going to get them straightened and an alignment (excess rear camber wearing the inner treads down.. or burnouts.. could be either really..)
[edit]Update[/edit]
Well $620 later I am so unimpressed with their service that I will not be going back.
Nothing big, but a litany of small issues and mediocre performance from my SA and most of the service desk staff means someone else gets my money next.
Last edited by ambit; Mar 5, 2013 at 08:08 PM.
MBWorld Fanatic!
Joined: Apr 2009
Posts: 1,264
Likes: 367
'06 MB S55 AMG; '04 Audi Allroad 4.2; '05 BMW M3 Conv.; '92 MB 500E
I use MB Novi for mine, and I also have an indy nearby. My indy is great. One problem with these cars is the number of "dealer only" parts. I've had the SRS problem. If you hear clicking in the B pillar, that's likely the seat belt buckle (about a $300 part + 1 hr labor). Apparently there's some gadgetry in there that talks to the car, and when that gadgetry goes, the car thinks the SRS doesn't work. I don't know if that gadgetry is also connected to the heat, but it might be. These cars sense when there's someone sitting in the seat. I don't think the heat will come on if the bottom cushion doesn't know you're sitting there. Lights on the door switch will come on, but no heat. That bottom seat cushion and all the gadgetry in there is also connected to the SRS. Same concept. If you have the seat belt engaged but the bottom cushion doesn't sense a body, the car thinks something is wrong -- SRS light. So expect that it might also be the bottom seat cushion, particularly if you don't hear clicking in the B pillar. Almost anything SRS related is dealer only -- safety. If you go to MB Novi, ask for Jon Atwell. They and MB Bloomfield are reportedly owned by the same folks, except for some reason all the Benz collectors I know recommended Novi, and would never go to Bloomfield. Go figure. PM me for more details.
