dg144

I have had a lot of troubles with the remote start feature on the Me connect app, MB keeps telling me its a known issue with their network, are others having this problem? I find it unacceptable in a car of this magnitude. I have a GT63s. I have 3 chevy's with the GM app based system and they work flawlessly, even in my daughters 20k cruze. I am very frustrated with this.

NovaOne

Remote start has always been problematic for Mercedes. I have simply given up on it.

As consolation, Mercedes recommends not warming the car up and simply driving away immediately after starting up.

Carbon8

Mine wont work if I leave my roof shade open, and once you unlock the car it turns off.

This and the Navigation system (Specifically how locations are entered) are very useless systems.

DESAL

I have 2020 GLC and have really have had no problems with Mercedes ME Connect and remote start. Only problem i have had with Connect is under “see all” brake linings, coolant, washer fluid are “grayed out”. Windows was too but it came on line. I have a work order in for the last few days but haven’t heard anything. The agent told me that they are aware of the issue and are working on a fix. The Connect app is a real upgrade over the old Mercedes Me.

The remote start is designed to shut down when you open the door. Think it’s a safety thing. Also won’t start if the gas tank amount is to low. Thinks that’s around 5-8 gallons or so.

superswiss

I've played twice with the remote start feature just to try it out. The first time it didn't work right away, but my car wasn't locked. I remote locked it and then tried again when it started up fine. The second time my car was parked on the street for a couple of hours and just for the fun of it I tried it again and it worked right away. That was like a couple of months ago. Haven't used the feature since. It's something I don't really see the point of it. It's my first car that has remote start and it doesn't make a difference. You are not supposed to warm up these engines by idling them anyway and the engine only runs for about 10 minutes which in cold climates isn't enough to really start heating the interior. I can really only see this as somewhat useful on a hot summer day. First the engine won't be cold on a hot summer day, so little to no excessive wear from idling it, and the air conditioner will work right away and cool down the interior, but honestly I've managed for 20 years w/o remote start and I have had mostly black on black cars which get hot in the summer.

DESAL

You make some great points. I use it in HOT Florida just to take the edge off of a hot steamy car. That is if I remember. The Connect Me app however is much improved along with MBUX with it’s navigation and other features.

By the way, I looked up the amount of gas needed in the tank. It’s 20% of the tank size.

superswiss

It also seems rather cumbersome. You have to unlock the phone, open the app, navigate to the remote start then press and hold the button and then wait for confirmation that it started. It almost doesn't seem worth it. What I actually regularly do on a warm/hot day is open the windows and sunroof with the key fob as I walk up to the car. Much quicker and lets much of the hot air naturally escape.

benzbell

Remote start on MB products is more of a gimmick then anything else. A novelty to try a few times and even at that you have a 50/50 chance of it working. True remote start to me is where you have it on the key fob and it works flawlessly like on a lot of domestics.

nyichiban

I've had no issues with my remote start but recently I have been having issues with fake alerts. I know I locked my car and doors were closed but the app would tell me that it's not locked or doors not fully closed. After 2 times of running back to my car to check I decided to remote lock the car from the app and it reported back all was good. Pretty sure the app has issues.

MTrauman

Same exact issue with my ‘19 S63 AMG. Mine likes to tell me that my trunk is open when in fact I am standing at the car with the trunk closed and the doors locked.