S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

reverse camera not working

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Old Mar 13, 2024 | 09:09 PM
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2011 gl450, 2008 s550, 2004 sl500
reverse camera not working

I just purchased a 2008 S550 and the reverse camera is not working. Here are the symptoms

When I select the reverse gear, nothing is changing in the screen, no "check your surrounding", black screen or blue screen.
I checked the codes and there is no communication with the rfk module.
I checked the power and ground at the module and it's good. I also checked the signal coming from the reverse light and it is also good.
The 4 wires were cut at the left trunk hinge area, I soldered all of them but still no change.


I read that I should be able to turn the reverse camera on from the cluster in the assist area but it doesn't show that option.
I have the xentry unit so If you have an idea on how to fix it please let me know.
I forgot to mentioned that in the command screen, I don't have the video option at the top.

Thanks


Last edited by elrover2006; Mar 14, 2024 at 10:34 AM.
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Old Mar 14, 2024 | 01:20 PM
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in the cluster menu - you can chose IF you want it to come on when reverse gear is selected
if its a pikey aftermarket fitment, it might explain why there is no menu (to have it auto switch on), and why there is no diagnostic info

in the hidden dealer cluster coding choices is the option to select if the menu to chose if you want it on or not is displayed in the cluster - start there?

the wires snap on the harness to the boot lid and it stops working - its a design feature Mercedes build in to the cars...
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Old Mar 14, 2024 | 01:25 PM
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Thanks, I will look into it.
I decoded the vin and it came from the factory with option 218 REAR-VIEW CAMERA.

Last edited by elrover2006; Mar 14, 2024 at 01:27 PM.
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Old Mar 14, 2024 | 01:54 PM
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Originally Posted by elrover2006
Thanks, I will look into it.
I decoded the vin and it came from the factory with option 218 REAR-VIEW CAMERA.

in which case that menu should be there and as std its usually set to on - did you scroll down the display !

its all in the wrong language...

Aktivierung Rückfahrkamera automatisch mit R-Gang - Activation of reversing camera automatically with reverse gear
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Old Mar 14, 2024 | 02:01 PM
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Is that in the engineering menu?
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Old Mar 14, 2024 | 02:09 PM
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...it shows in 3 different coding menus (all German) - the way they went about the cluster options is something to behold
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Old Mar 14, 2024 | 02:13 PM
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Then I will hunt for Aktivierung Rückfahrkamera automatisch mit R-Gang!

Thanks for your help.
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Old Mar 14, 2024 | 07:41 PM
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I was able to get the message in the cluster that enable or disable the reverse camera but still no change in the command display
when I put it in reverse.
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Old Mar 14, 2024 | 10:16 PM
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The camera and its hardware is now 15 years old. Maybe after so many years in the elements it needs to be swapped for a new one.
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Old Mar 15, 2024 | 07:03 AM
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From: Atlanta GA
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That make sense but if it was the case, shouldn't I see the screen change from let say radio to a black screen with the check the surrounding note?

Thanks
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Old Mar 15, 2024 | 07:26 AM
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S500
Originally Posted by elrover2006
Then I will hunt for Aktivierung Rückfahrkamera automatisch mit R-Gang!

Thanks for your help.

enable the feature in one menu, then find similar again three more times with slightly different wording


Aktuelle Menueinstellungen Default - KI variant Settings
Rückfahrkamera - vorhanden
Also where you want to
turn OFF second to last - Reiserechneranzeige bei 50% Reserve mit Symbol - Less than 50% remaining after low fuel light Show Red pump symbol - turn this crap OFF
and turn ON last - Tankinformation deaktiv - turn this ON

then camera turns up again in

KI menu activation
Aktivierung Rückfahrkamera automatisch mit R-Gang

and again in

KI dealer level - Cluster user config
Aktivierung Rückfahrkamera Speicher 1 automatisch bei R-Gang

and again in

KI factory level - Cluster user config
Aktivierung Rückfahrkamera automatisch bei R-Gang
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Old Mar 15, 2024 | 08:13 AM
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Thanks, I will give it a try.
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Old Mar 15, 2024 | 10:16 AM
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sounds like the wires snapped - so they turned it off to pretend it never had it - wot miles

check recent post - just last week a bloke said where his failed
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Old Mar 15, 2024 | 10:22 AM
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That makes sense, used car lot...
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Old Apr 28, 2026 | 03:44 PM
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2008 s550
Resolved?

Originally Posted by elrover2006
Thanks, I will give it a try.
Hey ever get this resolved? I bought my s550 with a blank display screen. Replaced COMAND with exact model and the display now works. BUT there is no video tab and the backup camera is non existent. The car is equipped with a camera. Have you been able to figure this out?
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Old May 9, 2026 | 08:05 PM
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2011 S550 4matic, 2012 CLS550 4matic, 2021 GLA250 4matic, 2009 Maserati Quattroporte
Did you have to have the command unit programmed? Im assuming you changed the metal box with the cd changer? Not the actual screen?
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Old Jun 4, 2026 | 03:02 PM
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2008 S550 Base
When I got my 2008 s550 I would put it in reverse and the screen would flash the camera view for a split second then go black. I thought it was broken. Then one day I accidentally pushed the Disc/Radio button at the same time as putting it in reverse and suddenly it was working! Pushing it at the same time as shifting didn't really matter tho. The issue was I just didn't know that I needed to push a button to turn it on and off lol
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Old Jun 8, 2026 | 07:54 PM
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2011 S550 4matic, 2012 CLS550 4matic, 2021 GLA250 4matic, 2009 Maserati Quattroporte
OMG, I think that was a coincidence but I'm curious to try it on mine
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Old Jun 9, 2026 | 04:12 AM
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when fitted to factory spec there is a menu in the cluster to swtich on or off the Rear camera - the camera can operate with this menu having been left uncoded

if you have the metal camera on an early car you can even have the camera operating going forward and off in reverse !!!! this happens when you switch the CGW from SW ending 1327 to 1427 - they fix is a small software update to the camera
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