SL/R230: SL Problems or Customer Problems
09-02-2007, 10:20 PM
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SL Problems or Customer Problems
I've read througn all the SL threads and there are a few common problems that seem to be mentioned several times but based on the dealer response they are corrected the first time or the customer gets to keep coming back and gets the red *** before it is fixed. I've owned Porsches, Lexus, NSX, etc. and trust me they all have common problems. I think the common thread I see is that the SL owners are very successful people that when you pay $100K+ for a vehicle you expect perfection. You don't want alarms going off when nothing is wrong and if you have a problem you want it fixed the first time you bring it to the dealer. As a new owner I have to say that I have really observed more problems on my Landcruiser/LX470 site then I've seen on this site. I really think it is the type of owner that makes the difference in how the vehicle is evaluated as a problem. I know this is a very complex vehicle with alarms for everything, which causes concern for the average (if you can ever call a SL buyer average) owner. What do you guys that own other brands think??
09-02-2007, 10:53 PM
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I've read througn all the SL threads and there are a few common problems that seem to be mentioned several times but based on the dealer response they are corrected the first time or the customer gets to keep coming back and gets the red *** before it is fixed. I've owned Porsches, Lexus, NSX, etc. and trust me they all have common problems. I think the common thread I see is that the SL owners are very successful people that when you pay $100K+ for a vehicle you expect perfection. You don't want alarms going off when nothing is wrong and if you have a problem you want it fixed the first time you bring it to the dealer. As a new owner I have to say that I have really observed more problems on my Landcruiser/LX470 site then I've seen on this site. I really think it is the type of owner that makes the difference in how the vehicle is evaluated as a problem. I know this is a very complex vehicle with alarms for everything, which causes concern for the average (if you can ever call a SL buyer average) owner. What do you guys that own other brands think??
People are all human beings and the guy looking at his $100,000 does not look at it any differently than the guy that looks at his $50,000 car. Therefore the resulting opinons about their respective cars are not different.
Just my opinion.
09-02-2007, 11:10 PM
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With all due respect I don't think you are even close.
People are all human beings and the guy looking at his $100,000 does not look at it any differently than the guy that looks at his $50,000 car. Therefore the resulting opinons about their respective cars are not different.
Just my opinion.
People are all human beings and the guy looking at his $100,000 does not look at it any differently than the guy that looks at his $50,000 car. Therefore the resulting opinons about their respective cars are not different.
Just my opinion.
Just my observations in life. Since I've dealt with both types. JMHO
09-02-2007, 11:34 PM
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People that buy $100K+ cars normally are at the top of the economic scale and "expect" perfection. People that buy normal Chryslers, Nissans, Fords live with problems in every aspect of their life and learn not to complain because no one listens to them. Company owners, CEO's and VP's that buy SL's demand more. That is my point.
Just my observations in life. Since I've dealt with both types. JMHO
Just my observations in life. Since I've dealt with both types. JMHO
Just look at the number of $100,000 cars sold and then look at those bought by "middle America."
If companies spent their times looking at what the $100,000 car owners said as opposed to "middle America" they would go out of business as the overwhelming majority of their revenues come from the sale of lesser expensive cars.
This is just my opinion but I believe the facts will support what I am saying. Just look at MBUSA. The average cost of a car sold my MBUSA I believe has come down year after year with the possible exception of lately as a result of the huge success of the new "S Class". Despite what we all might like to think MBUSA no longer caters to the "upper" markets and today sells more economical units than "expensive" units.
Such was not the case many years ago when all of us were happier with a Mercedes because back then it truly was the "cream of the crop."
09-02-2007, 11:54 PM
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With all due respect I again don't agree.
Just look at the number of $100,000 cars sold and then look at those bought by "middle America."
If companies spent their times looking at what the $100,000 car owners said as opposed to "middle America" they would go out of business as the overwhelming majority of their revenues come from the sale of lesser expensive cars.
This is just my opinion but I believe the facts will support what I am saying. Just look at MBUSA. The average cost of a car sold my MBUSA I believe has come down year after year with the possible exception of lately as a result of the huge success of the new "S Class". Despite what we all might like to think MBUSA no longer caters to the "upper" markets and today sells more economical units than "expensive" units.
Such was not the case many years ago when all of us were happier with a Mercedes because back then it truly was the "cream of the crop."
Just look at the number of $100,000 cars sold and then look at those bought by "middle America."
If companies spent their times looking at what the $100,000 car owners said as opposed to "middle America" they would go out of business as the overwhelming majority of their revenues come from the sale of lesser expensive cars.
This is just my opinion but I believe the facts will support what I am saying. Just look at MBUSA. The average cost of a car sold my MBUSA I believe has come down year after year with the possible exception of lately as a result of the huge success of the new "S Class". Despite what we all might like to think MBUSA no longer caters to the "upper" markets and today sells more economical units than "expensive" units.
Such was not the case many years ago when all of us were happier with a Mercedes because back then it truly was the "cream of the crop."
09-03-2007, 01:19 AM
#6
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In other words, a cheapie.
