SL/R230: When is it really a lemon? or?
https://www.carfax.com/VehicleHistor...471&source=BUP






Most importantly, by law in the US, lemon law/manufacturer buyback cars must have the problem for the buyback resolved before they can resell the car.
The laws have very specific terms defining when a vehicle buyback is warranted. It varies by state, but basically it's a problem that causes the car to be undriveable, and it's the same problem recurring a certain number of times, and/or a problem taking a long time to repair (usually due to parts being unavailable).
In my experience, there were always a few people who would demand a buyback over the smallest issues, even if they were fixed fairly quickly. Seemed to me that these people were usually first-time new car buyers who expected their new car to be perfect, and when it wasn't they had severe anxiety about the long term reliability of the car and wanted to use the lemon laws to relieve themselves of the situation. And then there's the type of person who is just very picky and demanding in everything, and has no inhibition to push in every possible way to get what they want. The kind of person who is never happy with the quality of service anywhere. These people almost always did not have knowledge of the actual law, they only knew that lemon laws exist so they would demand a buyback when their situation had not even come close to meeting the legal requirements.
And then there's the people who are in one of the above groups, but they either have the means to basically have a lawyer on permanent retainer, or are actually lawyers themselves. They will use the civil courts as a weapon, filing suit followed by endless motions, etc. until the dealer and manufacturer decide it's more cost-efficient to just appease them. The vast majority of buybacks I saw came from these people who didn't actually have a legitimate buyback complaint, but they were able to complain so loudly and expensively that they'd get their way.
The other buybacks I saw had defective parts at their root - the replacement parts would still have defects so the problem would recur, or replacements weren't available for an extended period because manufacturing had to be changed.
I had my own thoughts about why - the car was about $130K sticker price in 2005, so I could see where a buyer might be expecting perfection and feeling buyer's remorse at any persistent problem. Of course I was curious about exactly why Mercedes did the buyback, so I contacted MB USA about it but they said they'd only give that information out to the current owner. The selling dealer was not an MB dealer, and they didn't have it titled in their name so they weren't able to get this information either. I went ahead with the purchase because I really liked the car and the price was too good to pass up ($14K).
After I got the car titled in my name, I contacted MB USA again and they told me the car was bought back due to "electrical fault", but wouldn't provide any more details. I've thought about visiting a dealer and having them pull up the detailed service history, but haven't gotten around to it. I suspect this was a CAN bus issue that a dealership had problems resolving; CAN bus was still pretty new technology back then and there were few technicians that were good at resolving issues. For that matter, there were few technicians that even really understood what a CAN bus was, much less understanding how it worked. Practically all the technicians I had known in my dealership years were extremely resistant to change, hated having to learn about new stuff, just wanted to be able to flag as many hours as possible without thinking too hard. Guys that preferred carburetors over fuel injection 'cause they already knew carburetors. I changed careers in 2001, left the car business for IT, so I wasn't there when CAN bus became widespread, but I can imagine there were a lot of very grumpy mechanics during those times. Well, let's say even grumpier than usual

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