bobtigerfan72

New poster and owner of 2022 SL55 with 5,000 miles. Had battery issues early on that appear to be resolved. However I just experienced a malfunction where the top will not close? The two closure pieces swing out of the way in preparation for top to come up but it doesn’t. I have nothing in the trunk that might interfere and I am getting no information on an error. I have tried both the button on the bottom of screen and the digital slide. Fortunately I have been able to get the closure pieces to go back into place so top is fully down. I have a service appointment in 3 weeks to take care of the fuel pump recall but prefer not to wait that long to close the top. Anyone have a similar issue that they were able to resolve without a service tech?

California John

May we presume that you have successfully opened and closed the top many times in the past?

bobtigerfan72

Yes, I have not had any issues for 10 months of raising and lowering top.

EZ2020

Make sure your car has had the update for the top closure. Mine starting having issues and an update was available and it has been fine since; mine was done last year.

MB2timer

Welcome to the forum, bobtigerfan72.
Are you using the key fob to control the convertible top?
The center display seems less reliable to complete a whole open or close cycle because of the touchscreen.
Is the touchscreen clean?

bobtigerfan72

How do I determine if my SL55 has received the software update on the top opening closing? On the app I only see three two updates received and one for multi media system pending. None appear to address the soft top operation.

philenan78

I have a 2023 SL43 and have had several issues where the top didn't open or close properly. Usually I can get it to work by using a different method (i.e. if the touchscreen isn't working I'll use the key fob or vice versa) and a couple times I've just turned the car off and when I restarted it a few minutes later it was working. Annoying issue but I've never had it be a long-term problem.

drgek

Pretty sure that update would be a dealer installed one, not an over-the-air update.