Radiator leaking coolant into trans lines!
#26
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'12 Mustang 5.0, '89 Supra Turbo, C55,
anybody know how we can check if we have the old radiator vs the new one?
A few years back I had the service tech check for this and found nothing wrong. But I just need to make sure.
I remember my first trans fluid change I did on the car, the color of the fluid was not red. it was a bit greenish.
Since then I had a gasket leak on the trans and dealer replaced the gasket and fluid under extended warranty.
Since I have new fluid, i'm not worried, but would like to know if I need to do something about it before its really a problem again.
A few years back I had the service tech check for this and found nothing wrong. But I just need to make sure.
I remember my first trans fluid change I did on the car, the color of the fluid was not red. it was a bit greenish.
Since then I had a gasket leak on the trans and dealer replaced the gasket and fluid under extended warranty.
Since I have new fluid, i'm not worried, but would like to know if I need to do something about it before its really a problem again.
To further verify, there is a way to look carefully at the radiator, to find the brand name on it - but you have to search the forum for that technique.
Also search for the crimping method of the radiator end tanks - that's a giveaway too. There's a distinction bet. the older rads that leaked, and the improved ones. HTH!
#27
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997TT, R8 V10+, G550, Plaid S
[QUOTE=gnma;3741342]If I remember correctly, anything with a build date after 9/03 used the improved radiators.
To further verify, there is a way to look carefully at the radiator, to find the brand name on it - but you have to search the forum for that technique.
QUOTE]
VALEO rads are the crappy ones.
To further verify, there is a way to look carefully at the radiator, to find the brand name on it - but you have to search the forum for that technique.
QUOTE]
VALEO rads are the crappy ones.
#28
My 03 had this problem and one of the previous owners put a new transmission in it at his own cost around 45K miles and then put the new radiator and a separate front mount transmission cooler.
The cause, radiator leaked into the transmission somehow...crazy stuff but definitely happened.
The cause, radiator leaked into the transmission somehow...crazy stuff but definitely happened.
#33
Senior Member
Thread Starter
Darn straight they are aware of it - TSB is an admission of a known part problem/failure!
I wouldn't be too upset about it if I had to replace the radiator at 60K miles. It's past warranty. However, I had to replace the radiator right past 50K for a few thousand out of pocket, and the trans as a result of this failure is also gone, which the dealer didn't investigate after replacing the radiator. I'm sure the radiator was already leaking prior to the 50K - with potential damage to the transmission, as the issue was rough shifting, coupling/decoupling of the torque converter. Although the radiator was replaced, the damage was already done to the trans and it gradually got worse to now.
Contact customer service at MBUSA, and after they discussed it with the original dealer the vehicle was purchased/is serviced from. MBUSA called back a few weeks later deciding they can't and won't do anything about it. No charge split. Nothing.
Just a very dissapointing result to a vehicle I thought was my start to a long future with MB's AMG vehicles and was seriously contemplating an upgrade to the new SL63. The M3 and two X5's in my family are still going strong - never any issues with service. Had multiple good-will repairs from BMW due to being just past warranty.
Customer service goes a long way...I guess in my case it never moved in the first place. I should have read the writing on the wall when I was never offered a new supercharger clutch due to rough engagement after complaining numerous times through the life of the warranty - always deemed normal.
I wouldn't be too upset about it if I had to replace the radiator at 60K miles. It's past warranty. However, I had to replace the radiator right past 50K for a few thousand out of pocket, and the trans as a result of this failure is also gone, which the dealer didn't investigate after replacing the radiator. I'm sure the radiator was already leaking prior to the 50K - with potential damage to the transmission, as the issue was rough shifting, coupling/decoupling of the torque converter. Although the radiator was replaced, the damage was already done to the trans and it gradually got worse to now.
Contact customer service at MBUSA, and after they discussed it with the original dealer the vehicle was purchased/is serviced from. MBUSA called back a few weeks later deciding they can't and won't do anything about it. No charge split. Nothing.
Just a very dissapointing result to a vehicle I thought was my start to a long future with MB's AMG vehicles and was seriously contemplating an upgrade to the new SL63. The M3 and two X5's in my family are still going strong - never any issues with service. Had multiple good-will repairs from BMW due to being just past warranty.
Customer service goes a long way...I guess in my case it never moved in the first place. I should have read the writing on the wall when I was never offered a new supercharger clutch due to rough engagement after complaining numerous times through the life of the warranty - always deemed normal.
#34
Senior Member
Thread Starter
update: contact MBUSA, and they called the dealership.
Supposedly, MBUSA itself does not help with any type of good-will repairs / customer relations support after the warranty. They leave it up to the dealership. MBUSA contacted the dealer, and the dealer called back MBUSA and declined any help on the vehicle.
MBUSA called me back and said perhaps if I build better relations with the dealership in the future, they may help out.
Why would such a large corporation such as MBUSA leave customer relations issues at the discretion of a dealership? So it depends if the dealership is customer service based or if it's a high volume / strictly numbers dealership? I'm afraid mine falls within the second category.
I am very disappointed that the dealership we purchased the vehicle new at for MSRP couldn't care less what happens after 50K miles. MB of Bloomfield Hills. Always had issues with their service. Being in a wealthy area, I find they only care about the turn-over of vehicles. With my contacts in the local area who are also avid car/MB fans, this dealership will be losing some business.
Also disappointed in MBUSA for 1. not caring enough for the customer to escalate an issue past a dealer/customer relationship and 2. having a historically failing part and turning their backs on doing what is right by providing support/assistance. A broken part that has no effects on other parts is one thing. Having a failing part that also affects an otherwise separate vital system such as a transmission is another thing. I feel like I'm driving a ticking time bomb now. So what if I pay to get the torque converter replaced. What's next? The rest of the transmission? Who knows if it's going to go? It's great to worry if the transmission will give up when merging onto an expressway, or the vehicle decides to lock up the rear on the road.
I've been a long time member here, and have always shown excitement for this vehicle. It truely is a sad day when you fall out of love with a car and a company.
Sorry guys, just venting.
Supposedly, MBUSA itself does not help with any type of good-will repairs / customer relations support after the warranty. They leave it up to the dealership. MBUSA contacted the dealer, and the dealer called back MBUSA and declined any help on the vehicle.
MBUSA called me back and said perhaps if I build better relations with the dealership in the future, they may help out.
Why would such a large corporation such as MBUSA leave customer relations issues at the discretion of a dealership? So it depends if the dealership is customer service based or if it's a high volume / strictly numbers dealership? I'm afraid mine falls within the second category.
I am very disappointed that the dealership we purchased the vehicle new at for MSRP couldn't care less what happens after 50K miles. MB of Bloomfield Hills. Always had issues with their service. Being in a wealthy area, I find they only care about the turn-over of vehicles. With my contacts in the local area who are also avid car/MB fans, this dealership will be losing some business.
Also disappointed in MBUSA for 1. not caring enough for the customer to escalate an issue past a dealer/customer relationship and 2. having a historically failing part and turning their backs on doing what is right by providing support/assistance. A broken part that has no effects on other parts is one thing. Having a failing part that also affects an otherwise separate vital system such as a transmission is another thing. I feel like I'm driving a ticking time bomb now. So what if I pay to get the torque converter replaced. What's next? The rest of the transmission? Who knows if it's going to go? It's great to worry if the transmission will give up when merging onto an expressway, or the vehicle decides to lock up the rear on the road.
I've been a long time member here, and have always shown excitement for this vehicle. It truely is a sad day when you fall out of love with a car and a company.
Sorry guys, just venting.
#36
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E55 w/ goods, Z32 Project underway
Whether Mercedes covers anything or not, this is exactly why I always research before buying. I knew about this issue long before purchasing my late 04. Anyone contemplating purchasing an 03-early 04 needs to verify right away this issue was addressed.
#37
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2003 W211 E55, 2003 W220 S600
check the part number on the radiator to see if it matches the new valeo part number (sorry i dont have the update part number) also some people say if you have white dot on the radiator then it is the updated one.
#39
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2003 W211 E55, 2003 W220 S600
i have tired searching for it a couple of time but have had no luck, so i guess i still have the old valeo design radiator. according to the WIS it should be on the top left or right of the radiator
#43
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2003 W211 E55, 2003 W220 S600
if my WIS was working i would send you the doc
https://mbworld.org/forums/w211-amg/...r-upgrade.html
https://mbworld.org/forums/w211-amg/...r-upgrade.html
#44
Super Member
#45
Hey guys,
I posted in another thread but decided to create a new one, as this issue may be coming up to more in the near future!!
Car is a 2003 E55 with 51,000 miles on it. Its in the dealership right now, with the diagnosis that the radiator and transmission are mixing their fluids (issue with In tank transmission oil cooler). They say it's a $3,000 fix.
Any other people with this problem. If so, what was the conclusion?
Any TSB's available for this? I'd like to build a case against MB, as I have seen a few others on this board with the same problem. This would be especially useful if other parts go bad (transmission)
If anybody had the radiator replaced, anybody have the part # for the radiator assembly?
Thanks for the help guys!
Ernie
I posted in another thread but decided to create a new one, as this issue may be coming up to more in the near future!!
Car is a 2003 E55 with 51,000 miles on it. Its in the dealership right now, with the diagnosis that the radiator and transmission are mixing their fluids (issue with In tank transmission oil cooler). They say it's a $3,000 fix.
Any other people with this problem. If so, what was the conclusion?
Any TSB's available for this? I'd like to build a case against MB, as I have seen a few others on this board with the same problem. This would be especially useful if other parts go bad (transmission)
If anybody had the radiator replaced, anybody have the part # for the radiator assembly?
Thanks for the help guys!
Ernie
Mercedes purposely has never informed any owners of Valeo Radiator problems. Mercedes knew by 2006 (maybe earlier) that the Radiator was prone to failure and therefore prone to causing damage to the transmission and torque converter.
I am an attorney who bought one of the affected vehicles for my wife seven years ago. I just had a radiator failure and the Valeo radiator crimping issue was JUST revealed to me after a VERY expensive repair.
I am looking for people who have also experienced this failure as I think there may be something to be done regarding deceptive practices and breach of duties.
You can contact me directly as I have TSB from 2006 when ALL affected cars were still under the time warranty - mine included.
Last edited by stmort; 09-05-2010 at 10:30 PM.
#46
DTB
Date:
March 24, 2006 Order No.:
P-B-27.55/50f Supersedes:
P-B-27.55/50e dated March 6, 2006 Group:
27 Revision History Revision
Date
Purpose
f
3/24/06
"Perform Repair Based on Test Result" – Procedure Updated / Warranty Info. Updated
e
3/6/06
"Perform Repair Based on Test Result" – Procedure Updated
d
8/29/05
Warranty Information Updated
c
8/18/05
"Perform Repair Based on Test Result" – Step 2 Revised / Warranty Info. Updated
b
4/6/05
Addition of Note After Step 3 Pertaining to AMG Model Vehicles
a
2/17/05
Additional Applicable Models, Parts and Warranty Information Updated
-
01/27/05
Initial issue
If you receive customer reports in the above model vehicles of humming/buzzing noises or noticeable harsh engagement during gentle acceleration between engine speed of 1200 – 2500 rpm; this may be caused by incomplete adaptation of the torque converter, the transmission (EGS) ECU software or glycol contamination of the automatic transmission fluid. Follow the below repair procedures to resolve.
Note:
The condition is not intermittent and can be reproduced at all times.
Note:
The Glycol test must be performed only if:
a. the vehicle was produced before 09/2003, b. the radiator is manufactured by "Valeo", refer to Figure 1 for identification,
c. old crimping method used to assemble the radiator end tanks resembles Figure 2.
Figure 1 P-B-27.55/50
#47
If you like the rad coverup....you will get a bang out of the gas tank.
https://mbworld.org/forums/w211-amg/...all-bombs.html
I also have the 03 Valeo with 7/03 build date. My lucky day.
Count me in on the fun.
https://mbworld.org/forums/w211-amg/...all-bombs.html
I also have the 03 Valeo with 7/03 build date. My lucky day.
Count me in on the fun.
Mercedes purposely has never informed any owners of Valeo Radiator problems. Mercedes knew by 2006 (maybe earlier) that the Radiator was prone to failure and therefore prone to causing damage to the transmission and torque converter.
I am an attorney who bought one of the affected vehicles for my wife seven years ago. I just had a radiator failure and the Valeo radiator crimping issue was JUST revealed to me after a VERY expensive repair.
I am looking for people who have also experienced this failure as I think there may be something to be done regarding deceptive practices and breach of duties.
You can contact me directly as I have TSB from 2006 when ALL affected cars were still under the time warranty - mine included.
I am an attorney who bought one of the affected vehicles for my wife seven years ago. I just had a radiator failure and the Valeo radiator crimping issue was JUST revealed to me after a VERY expensive repair.
I am looking for people who have also experienced this failure as I think there may be something to be done regarding deceptive practices and breach of duties.
You can contact me directly as I have TSB from 2006 when ALL affected cars were still under the time warranty - mine included.
#48
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2007 S600
My 2003 E55 was diagnosed with the same condition at my local Mercedes dealer at almost exactly the same mileage, BUT...
my warranty company wouldn't let the dealer perform the repair. They sent it to an independent transmission shop and the tech (who ows an SL-55 and is a member of the AMG club) said the diagnosis was wrong and the transmission problem was likely related to an earlier transmission module failure. There was no coolant in the transmission.
My transmission control module failed at 33,000 miles (the car did shift a little hard sometimes after I purchased it at 31,000 miles in March, 2009) and the car went into "limp" mode. It took seven days to get a new module air-freighted from Germany.
The point is that your diagnosis may or may not be correct. It cost my insurance company $5,000 to rebuild my transmission after speding $1,500 on the control module failure a few months earlier. I love my E-55, but I have had almost $10,000 in repairs due to component failures in the past eighteen months (bad alternator, bad a/c compressor, bad door handle, two door switch failures, bad cd palyer and door, and, yes, the cup holder failure). I love my car, but if I wanted to have it spend so much time in the shop, I would have bought another brand.
You're right, a $90,000 car should have both superb engineering and quality. The Mercedes-Benz brand used to stand for both. I'm not so sure any more...
my warranty company wouldn't let the dealer perform the repair. They sent it to an independent transmission shop and the tech (who ows an SL-55 and is a member of the AMG club) said the diagnosis was wrong and the transmission problem was likely related to an earlier transmission module failure. There was no coolant in the transmission.
My transmission control module failed at 33,000 miles (the car did shift a little hard sometimes after I purchased it at 31,000 miles in March, 2009) and the car went into "limp" mode. It took seven days to get a new module air-freighted from Germany.
The point is that your diagnosis may or may not be correct. It cost my insurance company $5,000 to rebuild my transmission after speding $1,500 on the control module failure a few months earlier. I love my E-55, but I have had almost $10,000 in repairs due to component failures in the past eighteen months (bad alternator, bad a/c compressor, bad door handle, two door switch failures, bad cd palyer and door, and, yes, the cup holder failure). I love my car, but if I wanted to have it spend so much time in the shop, I would have bought another brand.
You're right, a $90,000 car should have both superb engineering and quality. The Mercedes-Benz brand used to stand for both. I'm not so sure any more...
#49
So your car still has the early 03 Valeo radiator?
My 2003 E55 was diagnosed with the same condition at my local Mercedes dealer at almost exactly the same mileage, BUT...
my warranty company wouldn't let the dealer perform the repair. They sent it to an independent transmission shop and the tech (who ows an SL-55 and is a member of the AMG club) said the diagnosis was wrong and the transmission problem was likely related to an earlier transmission module failure. There was no coolant in the transmission.
My transmission control module failed at 33,000 miles (the car did shift a little hard sometimes after I purchased it at 31,000 miles in March, 2009) and the car went into "limp" mode. It took seven days to get a new module air-freighted from Germany.
The point is that your diagnosis may or may not be correct. It cost my insurance company $5,000 to rebuild my transmission after speding $1,500 on the control module failure a few months earlier. I love my E-55, but I have had almost $10,000 in repairs due to component failures in the past eighteen months (bad alternator, bad a/c compressor, bad door handle, two door switch failures, bad cd palyer and door, and, yes, the cup holder failure). I love my car, but if I wanted to have it spend so much time in the shop, I would have bought another brand.
You're right, a $90,000 car should have both superb engineering and quality. The Mercedes-Benz brand used to stand for both. I'm not so sure any more...
my warranty company wouldn't let the dealer perform the repair. They sent it to an independent transmission shop and the tech (who ows an SL-55 and is a member of the AMG club) said the diagnosis was wrong and the transmission problem was likely related to an earlier transmission module failure. There was no coolant in the transmission.
My transmission control module failed at 33,000 miles (the car did shift a little hard sometimes after I purchased it at 31,000 miles in March, 2009) and the car went into "limp" mode. It took seven days to get a new module air-freighted from Germany.
The point is that your diagnosis may or may not be correct. It cost my insurance company $5,000 to rebuild my transmission after speding $1,500 on the control module failure a few months earlier. I love my E-55, but I have had almost $10,000 in repairs due to component failures in the past eighteen months (bad alternator, bad a/c compressor, bad door handle, two door switch failures, bad cd palyer and door, and, yes, the cup holder failure). I love my car, but if I wanted to have it spend so much time in the shop, I would have bought another brand.
You're right, a $90,000 car should have both superb engineering and quality. The Mercedes-Benz brand used to stand for both. I'm not so sure any more...
#50
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2007 S600
Sorry for the late response. I am working away from home.
I hit a deer on I-79 just South of Washington, PA last September while on the way back to one of my consulting engagements (I had to leave town - G-20 meeting with the Prez.). The radiator was replaced at that time. That was about two months after the transmission had been rebuilt.
I hit a deer on I-79 just South of Washington, PA last September while on the way back to one of my consulting engagements (I had to leave town - G-20 meeting with the Prez.). The radiator was replaced at that time. That was about two months after the transmission had been rebuilt.