IC PUMP WARRANTY REPAIR, UPDATE.
#1
Thread Starter
Senior Member
Joined: Feb 2007
Posts: 463
Likes: 8
From: South Florida
2014 E63, Cobra replica, 68 Camaro, 66 Chevy II SS, Z4 BMW, Honda Element, Birel 125cc Shifter Kart.
IC PUMP WARRANTY REPAIR, UPDATE.
I was really worried about getting this fixed under warranty based on previous issues at my dealer but I just got the call. They replaced it under warranty.
I think the key is properly descriping the symptons to the SA and I want to thank some of the forum members for their suggestions.
I never once mentioned the pump when talking with the SA. I spoke only about the symptoms my car was exhibiting and exactly how to duplicat the conditions. I also ran the dog crap out of it on the way there hoping they would test drive it soon after I left while it was still smoking hot.
Can't wait to get it back. It's been slowing down for a month and will be great to have the BEAST back.
I think the key is properly descriping the symptons to the SA and I want to thank some of the forum members for their suggestions.
I never once mentioned the pump when talking with the SA. I spoke only about the symptoms my car was exhibiting and exactly how to duplicat the conditions. I also ran the dog crap out of it on the way there hoping they would test drive it soon after I left while it was still smoking hot.
Can't wait to get it back. It's been slowing down for a month and will be great to have the BEAST back.
#2
MBWorld Fanatic!
Joined: Jan 2004
Posts: 7,092
Likes: 12
From: Salt Lake City (but not Morm)
2003 E55 & 2014 GL550
It's all about the dealer/service dept. Sounds like a nicer one.
You could threaten the lives of some others and they would tell you to get lost.
Be thankful for a cool S/A
You could threaten the lives of some others and they would tell you to get lost.
Be thankful for a cool S/A
#3
Thread Starter
Senior Member
Joined: Feb 2007
Posts: 463
Likes: 8
From: South Florida
2014 E63, Cobra replica, 68 Camaro, 66 Chevy II SS, Z4 BMW, Honda Element, Birel 125cc Shifter Kart.
I went away from MB for years because of this dealer and only came back for my E55. This pleasant visit was the rare exception.