W211 AMG Discuss the W211 AMG's such as the E55 and the E63
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E55 Front End Collapse, Airmatic Failure? Pics inside, PLEASE help!

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Old 08-09-2011, 01:51 PM
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I've ordered 2 struts from them in the past and never had issues contacting them. I know I ordered one for next day delivery and I believe that you have to have the order in before 11am EST to get it delivered next day. No issue in getting a credit when shipping the bad strut back either.
Old 08-09-2011, 02:28 PM
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Originally Posted by ericlikescars
Just ordered the Arnott unit and had it delivered overnight, hopefully she's waiting at my door step tomorrow. Thanks for all the help guys. I'll get getting the car and the shock to Jack's Tri Star Motoring tomorrow.
Looks like you ordered it an hour too late sir. Please do not panic.
Old 08-09-2011, 02:47 PM
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Nah, I ordered it within there time bracket. They advertise that all of their orders placed before 3:30 Eastern Time will be shipped same day. Mine was placed 2:30 eastern time. But whatever, sh*t happens.

grantwoodtx, what was wrong with the strut they sold you?
Old 08-09-2011, 04:21 PM
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E55 w/ goods, Z32 Project underway
What time did you order? Have to factor in time zone change and time item was ordered.
But I agree, they took a day longer with me also. But, considering I only paid under $350 with coupons, I was not too concerned.
Old 08-09-2011, 05:00 PM
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Just curious but did you have anything diagnosed/checked out to determine for certain it is the strut before you ordered it?

Odds are that it is the strut itself, but like Yullie and Bramage both said it could be something else causing the strut to not fill properly (you did mention you didn't get the usual red panel warning on the IC that you get with a blown strut.

Anyway, good luck.
Old 08-10-2011, 08:04 AM
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Mine failed on thur after traveling back from NJ to Pittsburgh. Happened in the garage about 20 min after returning home. The whole front end just dropped. At the shop now.
Old 08-10-2011, 12:26 PM
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murder.
Originally Posted by 220S
Just curious but did you have anything diagnosed/checked out to determine for certain it is the strut before you ordered it?

Odds are that it is the strut itself, but like Yullie and Bramage both said it could be something else causing the strut to not fill properly (you did mention you didn't get the usual red panel warning on the IC that you get with a blown strut.

Anyway, good luck.
Need to listen to people like you more often, guess I learned my lesson the hard way. Brought the strut and the car to the shop, my airmatic was fine, and my linkage was broken instead.

She's back on her feet and running again, even though the CEL went on today. Gonna head it back to the shop and get the codes read.
Old 08-10-2011, 01:22 PM
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I am glad you are back on the road. I didn't even think of the linkage, and that is easy to look at. The good news: You have a shock for later, and chances are: You will need it someday. Or, someone else will. Bottom line: You are on the road!!!!





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Old 08-10-2011, 09:06 PM
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Originally Posted by pearlpower
What time did you order? Have to factor in time zone change and time item was ordered.
But I agree, they took a day longer with me also. But, considering I only paid under $350 with coupons, I was not too concerned.
where did you find the coupons at? if you don't mind me asking?
Old 08-11-2011, 03:13 AM
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hmm... any luck yet? i recently had my front right changed...i replaced with oem part. i am considering the left side and was thinking of Arnott but ur post is making me think twice... if no luck with Arnott then just order the oem and have the shop install it. good luck..it is a hassle..towing etc.
Old 08-11-2011, 03:19 AM
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never mind, i just saw page two..glad everything worked out. i will also check my front left linkage thing as that side does get pretty low when the car is sitting for two days or more..unlike the new side..which is higher.

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