W211 AMG Discuss the W211 AMG's such as the E55 and the E63
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Returned from dealership service issue

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Old 11-19-2011, 03:02 PM
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04 E55 Stock "for now"
Returned from dealership service issue

Hey guys. Just got back from the MB dealership.
I wanted them to inspect my newly acquired 04 e55 since my warranty is about to expire.
Anyway this is what they came up with.
rear crank seal leaking price $977.25
valve cover gaskets and plugs $667.30
wiper blades $70.00
What do you guys think? the rear crank seal is new to me, i didnt notice any fluid leaks. would that be a DIY job?
Another thing, i asked if i could get the past service records from the car they said no that its due to the HIPA privacy act?
does anyone know of a dealer that would give me this info? i wouldnt mind paying if i had too.

Thanks for the help.
Old 11-19-2011, 04:25 PM
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Originally Posted by marko62ss
Hey guys. Just got back from the MB dealership.
I wanted them to inspect my newly acquired 04 e55 since my warranty is about to expire.
Anyway this is what they came up with.
rear crank seal leaking price $977.25
valve cover gaskets and plugs $667.30
wiper blades $70.00
What do you guys think? the rear crank seal is new to me, i didnt notice any fluid leaks. would that be a DIY job?
Another thing, i asked if i could get the past service records from the car they said no that its due to the HIPA privacy act?
does anyone know of a dealer that would give me this info? i wouldnt mind paying if i had too.

Thanks for the help.

Do the covers and plugs yourself, its easy and there is info here that provides the know how. Not sure about the rest.
Old 11-19-2011, 04:40 PM
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This does not aply to cars.
The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.
Old 11-19-2011, 05:00 PM
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E-ZGO 53hp., 1999 E 430 sport, 2004 E 55, 2008 Tahoe LTZ on 24"s
I don't think we have ever had a rear main seal go on a M-113.
EDIT my bad, I just searched it and many rear main seals have gone out (too many IMHO)
Valve cover gaskets last about 35K miles.
Plugs alone 16X$6.00
Wipers $14
The dealer is for warranty work only.

Last edited by Yacht Master; 11-19-2011 at 06:05 PM.
Old 11-19-2011, 05:21 PM
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my car and my friends cars are going in for rear main seals soon,they leak!!!! big time and my mechanic has done 2 other rear main seals including his own E55.

I was told its very common on E55s with over 60k on them
Old 11-19-2011, 05:44 PM
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Originally Posted by marko62ss
Hey guys. Just got back from the MB dealership.
I wanted them to inspect my newly acquired 04 e55 since my warranty is about to expire.
Anyway this is what they came up with.
rear crank seal leaking price $977.25
valve cover gaskets and plugs $667.30
wiper blades $70.00
What do you guys think? the rear crank seal is new to me, i didnt notice any fluid leaks. would that be a DIY job?
Another thing, i asked if i could get the past service records from the car they said no that its due to the HIPA privacy act?
does anyone know of a dealer that would give me this info? i wouldnt mind paying if i had too.

Thanks for the help.
Is this stuff that is being covered under warranty or that is not covered? I know my car went in earlier this year and they replaced the rear main seal under my Fidelity Platinum Warranty at 38k.
Old 11-19-2011, 09:37 PM
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E55 w/ goods, Z32 Project underway
On my second rear main seal and cover. Keep in mind the seal in placed on a fragile thin aluminum cover which is also prone to leaking. MB calls for replacing this cover vs just removing and cleaning. Only $35 or so. It is the labor that gets you.

Last edited by pearlpower; 11-20-2011 at 12:07 PM.
Old 11-19-2011, 10:53 PM
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You can get a pair of goodyear wiper blades at Costco for $14. You can catch them when on the buy one get one free sale for $7. I am sure you can find elsewhere for about the same if you are not a member. Most of the other stuff should be covered under warranty.
Old 11-19-2011, 11:34 PM
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04 E55 Stock "for now"
I figured the prices where a little bit crazy.
I really don't know why they are so secretive about the past service history, they mentioned i would have to get permission from the previous owner

Does anyone work or know of a dealer that would supply me with the info?
Also is there a DIY on the rear seal replacement. My father has a lift in his garage and a large collection of tools so getting under there shouldn't be too hard.
Old 11-19-2011, 11:48 PM
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To do the main seal the whole exh,drive shaft and transition needs to come out.
Old 11-20-2011, 04:33 AM
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I actually think for a Mercedes dealer the rear main price isn't too bad. As stated the Trans has to be yanked out or at least slid back enough to get at the back of the motor.

If your dad has a lift and a lot of tools he probably has the know how to do this or a friend that could guide you. A Trans Jack would be phenomenal but two three strong buddies will get this done too. Anyone know what these transmissions actually weigh? I imagine its not much harder than on other cars. If your asking how to do it your way in over your head though. Find someone you trust to help and they should have the attitude that its a pain to do, but not really be scared of the task.
Old 11-20-2011, 08:35 AM
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Originally Posted by marko62ss
I figured the prices where a little bit crazy.
I really don't know why they are so secretive about the past service history, they mentioned i would have to get permission from the previous owner

Does anyone work or know of a dealer that would supply me with the info?
Also is there a DIY on the rear seal replacement. My father has a lift in his garage and a large collection of tools so getting under there shouldn't be too hard.

The report you're looking for is called a VMI (vehicle maintenance inquiry)... That's the insider term so if you ask for it by name they might be more helpful about it. I had no problem getting a VMI from an MB dealer when I was shopping for my car.

It does contain previous owner info, so I understand that there is some sensitivity to releasing it but there of plenty of shops who will do it anyway.


-G
Old 11-20-2011, 11:34 AM
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04 E55 Stock "for now"
Thanks for the help guys.
Old 11-20-2011, 12:10 PM
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E55 w/ goods, Z32 Project underway
Tranny jack, new flexplate to crank bolts, RMS seal, sealant, all come to mind. As the trans is out, front pump seal and heck, since your there, the crank position sensor is a breeze with the trans pulled back. Straightforward process.

https://mbworld.org/forums/w211-amg/...uild-pics.html
Old 11-21-2011, 05:56 PM
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Old 11-21-2011, 06:25 PM
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Originally Posted by GregMB
It does contain previous owner info, so I understand that there is some sensitivity to releasing it but there of plenty of shops who will do it anyway.-G
I've yet to encounter a MB dealer who won't provide VMI info during the shopping process. Tell them you have no issue if they redact or blot out the prior owner info. You're interested in the car's service history, not whoever the PO was.
Old 11-21-2011, 07:55 PM
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04 E55 Stock "for now"
Ill have to try another dealer for the info. I don't think they are going to give up the info.
Does anyone on here work at a dealer that could supply me with the info?
Old 11-21-2011, 08:07 PM
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Well if they dont provide the VMI, then dont use them for future work. Not saying they are preventing you from service that may already been done, but you have no idea whats been done prior history.
Old 11-21-2011, 08:16 PM
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HIPAA? OK, that just made me laugh and laugh. Unless your car had surgery or gave birth, I think they're OK

Redacting the previous owner's name is convenient, but it is pretty public information available from the DMV, so even that isn't important.

New dealer time.

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