W211 AMG Discuss the W211 AMG's such as the E55 and the E63

HELP!!! E63 phone connection issues.

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Old Oct 5, 2013 | 09:13 PM
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vcci's Avatar
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2014 E63s
HELP!!! E63 phone connection issues.

i just upgraded to an iphone 5S and cant seem to connect to bluetooth. Had no problem with my iphone 5. Is there some sort of reset feature i dont know about?
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Old Oct 6, 2013 | 10:07 AM
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Thats odd, try resetting your phone to factory settings. keep in mind the iphone 5s uses version 4.0+HS Bluetooth. It may just be that the software on your car unit needs to be updated.

Although I thought Bluetooth was backwards compatible.
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Old Oct 7, 2013 | 08:51 PM
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Originally Posted by akifdfw
Thats odd, try resetting your phone to factory settings. keep in mind the iphone 5s uses version 4.0+HS Bluetooth. It may just be that the software on your car unit needs to be updated.

Although I thought Bluetooth was backwards compatible.
How can I reset the phone to factory settings when i haven't made any changes to begin with? its possible that i need to upgrade the software on the car, would the dealer know if this is necessary or possible? thanks for your feedback.
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Old Oct 8, 2013 | 08:22 AM
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Yes absolutely, your going to need to update your car unit. Unfortunately I don't know if they have an update out for it, since the 5s is so new.
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Old Oct 8, 2013 | 05:17 PM
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Originally Posted by vcci
How can I reset the phone to factory settings when i haven't made any changes to begin with? its possible that i need to upgrade the software on the car, would the dealer know if this is necessary or possible? thanks for your feedback.
try a reset back to original..under settings>General > reset...

My iphone 5 would not connect to a brand new pair of BT headphones. I reset it and it would connect after that..
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