cnterline

So I put in a new OEM Benz fuel pump in my SL55 won't even mention the price ,a week later it's making a high pitch noise that comes and goes ,it's working fine however I don't like the noise ,to me it's the beginning of the end,I have a computer that let's me turn it on with engine off and it's definitely a weird noise ,reminds me of when the dentist cleans your teeth with that sonic wave tool or whatever it is, so I inquire about warranty ,mind you I have an account at the dealer and get a lot of parts there and know all the guys.im told and get this,for them to warranty the part. THEY have to install the new pump ,labor is covered WTF ? I don't know about you guys but I don't feel comfortable with that one ,I guess it's my OCD about someone else working on the car and then going on the " test drive " car has a lot of mods and I don't want it abused at least not by anyone but me.just seems strange less then a week old and they won't just let me bring that one back and get me another.they know I have my own shop

ArmoE55

It's a $100 part, isn't it? Not earthshattering expensive.

The warranty part sounds ridiculous, though.

groove66

Usually when we by Mercedes Benz parts from the dealer. You just verify the part is bad and take it to the dealership they will able verify it and they will replace it under warranty. But you have to have installed in the car and they will diagnose verify and replace. They want to make sure is installed correctly

biggking

Whats to stop them from saying that you ****ed it up and back tracking? I've had this issue multiple times and the latest one was saying that washers were specific to each fuel injector (BMW).

groove66

With us, our shop has a pretty good reputation with the local dealers and we know the service advisers so it helps. And we always make sure we use everything from them to cover our asses. I guess it's all on the relationship you have with your dealership and service advisors