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Venting...CEL, Dealer Unhelpful & AMG Unresponsive

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Old Aug 11, 2018 | 10:41 PM
  #26  
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
The anxiety this type of thing causes is nuts

hard to enjoy the car after all this
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Old Aug 12, 2018 | 09:31 AM
  #27  
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535XIT, E63S
I have a CEL issue as well. The car still drives great. Taking in this week, hope they won’t keep it to long.

I had similar issues with a Volvo and BMW. As long as the CEL does not effect drivability not the end of the world.
These cars are pushing the limits of technology and therefore are prone to problems. My daughters Toyota is totally dependable but I don’t like driving it.

Clearly MB should respond to these issues ASAP and provide S class loaners not cheap (relatively) suv’s.
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Old Aug 14, 2018 | 01:42 AM
  #28  
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Another CEL

I got my car back for the third time after about a month on July 29th. They changed injectors for cylinder 1 and injectors seals for the rest of the cylinders. Now about 2 days ago CEL came back on my car is at almost 10000km.
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Old Aug 16, 2018 | 08:28 AM
  #29  
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535XIT, E63S
Originally Posted by mdhaliwal720@gm
I got my car back for the third time after about a month on July 29th. They changed injectors for cylinder 1 and injectors seals for the rest of the cylinders. Now about 2 days ago CEL came back on my car is at almost 10000km.

Man three times and still no resolution lemon?
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Old Aug 16, 2018 | 08:44 PM
  #30  
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From: Abbotsford B.C. Canada
2018 E63S
Originally Posted by V70cat
Man three times and still no resolution lemon?
This is the 4th time actually and I live in Canada and as far as I know there are no lemon laws. I will try and contact someone form Mercedes Benz Canada.
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Old Aug 18, 2018 | 01:54 PM
  #31  
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From: Brampton, Canada
2015 Toyota Corolla LE
Originally Posted by mdhaliwal720@gm
This is the 4th time actually and I live in Canada and as far as I know there are no lemon laws. I will try and contact someone form Mercedes Benz Canada.
My buddies C63 AMG S has gone in 3 times so far (in Ontario). He is thinking about reaching out to MB Canada if it happens again. Perhaps you can join forces.
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Old Aug 19, 2018 | 06:25 AM
  #32  
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535XIT, E63S
My E63has been at the dealer since Wednesday. I authorized the tech to take it home and they got motor misfires. The dealer sent the results to MB and hope to know more on Monday. I have a E400 loaner so not so bad . It is frustrating with a new car my real question is wether they can fit it for good?
Do they know what the solution is or is the design defective?
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Old Aug 19, 2018 | 10:06 AM
  #33  
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Originally Posted by V70cat
My E63has been at the dealer since Wednesday. I authorized the tech to take it home and they got motor misfires. The dealer sent the results to MB and hope to know more on Monday. I have a E400 loaner so not so bad . It is frustrating with a new car my real question is wether they can fit it for good?
Do they know what the solution is or is the design defective?
Let's hope that it's not the latter. The puzzling thing to me is that there must be a considerable number of E63S's now on the road. If the CEL issue is one of a faulty design, I would expect to hear about a significant number of them being in the shop. I talked to my shop foreman last week and he's seen only one CEL that a customer brought in for a vehicle that was purchased in IL. He could not get the condition to reproduce and the customer has not been back. My own E63S has about 5800 miles on the clock and I've never had even a hiccup from the engine in 6 months. I just wish that the root cause of all of these CEL reports would be determined and a fix issued. I would hate to get stranded on a long trip or placed into limp mode.
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Old Aug 19, 2018 | 10:37 AM
  #34  
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2018 e63s estate
My official report was "to many errors to list" which in the end was tracked down to a bad valve body. It was replaced and it all happened again.
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Old Aug 19, 2018 | 11:24 AM
  #35  
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I had three CELs in three months. Never felt anything wrong an no limp home mode. Dealer twice confirmed that it was the 1/6 misfire issue but that it only tripped the code once, each time. They cleared the codes and I made an appointment for them to check it out. Meanwhile, I then got the code for the third time. It went away about a day later. I removed my pedal box throttle pedal tweak unit after that since I did not want the dealer blaming it. Interesting that in the last three weeks I have not had another CEL. All three CELs occurred after a cold start and not related to wide open throttle. My appointment has been pushed to 8/29 so I can receive a loaner. They have been booked.

The main point of the service appointment is actually to see about reducing or fixing the infamous door buzzing when playing the stereo. At frequencies between 220hz and 280hz, there is significant sympathetic buzzing coming from all the door panels and the ceiling panel where the Burmester 3D speaker is. My guy can fix, but he won't touch it until the dealer gives it a shot so I have a paper trail and an argument to either get the repair covered or some deal on future service. It is a significant issue and there are several long threads on the C class forum here regarding the issue. MB even had a TSB advising for a new design speaker clip on those models. This is not a bass rattle, more in the midrange. Even talk radio with male voices. Not that I listen to that. If anyone has the issue, download any of the free frequency generator apps on the google or apple store. Bluetooth stream the tone to the stereo and sweep the HZ. You will see what I mean!
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Old Aug 19, 2018 | 12:01 PM
  #36  
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E63 s Wagon, Porsche 911 GTS and F-250 Diesel
Do any of you have the codes that were given by the diagnostic? My CEL tripped with 258 miles on the odometer indicating (according to my dealer) a vacuum valve leak. The codes kicked out were p030022 and p030185. They had no idea how to find or fix the problem. Anyone know how to track these codes down? The CEL was reset and I have not had an issue since.
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Old Aug 22, 2018 | 02:23 PM
  #37  
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535XIT, E63S
Originally Posted by V70cat
My E63has been at the dealer since Wednesday. I authorized the tech to take it home and they got motor misfires. The dealer sent the results to MB and hope to know more on Monday. I have a E400 loaner so not so bad . It is frustrating with a new car my real question is wether they can fit it for good?
Do they know what the solution is or is the design defective?
So the car has been at the dealer for week now. As of Friday morning they had run various test and sent them to MB Germany. The dealer has still has not heard back from MB Germany!
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Old Aug 22, 2018 | 04:17 PM
  #38  
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2018 E63s 2018 S63
Angry 2018 S63 mercedes buy back

My 2018 S63 is being repurchased. I have the letter so far. I haven't gotten a number yet, but they said no mileage deduction. Thats good since the problem started within the first 200 miles.

The problem is the pezio something injectors. They've switched them around numerous times and it still has CEL on. Sometimes it runs great. Othertimes CEL is on and runs fine. Other times it barely runs.
Scared to drive it. We do not trust the car. Currently it has 1600 miles. Mostly from the dealer driving it.

My 2018 E63s has had very few problems.

Good luck
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Old Aug 22, 2018 | 05:09 PM
  #39  
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2018 E63 AMGs
@Andy

They have done three swaps on the injectors so far and counting. The engines are the same between models so keep your fingers crossed that the problems wont pop up on the E63.
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Old Aug 23, 2018 | 11:56 AM
  #40  
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535XIT, E63S
Originally Posted by ExaltedPickle
@Andy

They have done three swaps on the injectors so far and counting. The engines are the same between models so keep your fingers crossed that the problems wont pop up on the E63.
It seems like they don't know what is wrong and how to fix it. They should stop selling them until they can fix it!
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Old Aug 23, 2018 | 03:11 PM
  #41  
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
The vast majority of c63, e63, gts, s63 etc owners don't have these issues with the 4.0L ttv8.....

hard to stop production give that likelihood

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Old Sep 16, 2018 | 08:36 PM
  #42  
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From: Raleigh, NC
2019 C63s
***SEPTEMBER UPDATE***
It's been a month since I've posted here which is good. What's not good is last week my car threw yet another CEL - yes, the third one! I'm over it. My first call was to MB North America and I've requested that MB initiate a buyback. I'm tired of insuring and paying for a car that does nothing but sit at the dealer because AMG can't solve their engineering gremlins. My only regret is that I won't get to track the car. I'm sure it's a beast around VIR but I'm done.

Last edited by W213e63s; Sep 16, 2018 at 10:27 PM.
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Old Sep 16, 2018 | 11:48 PM
  #43  
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Bummer, sorry to hear that.

I dropped mine off Thursday for the CEL. The codes thrown were P0300, P0301, and P0306.

The dealer told me Friday that they've opened a ticket with Mercedes.

Very hopeful that Mercedes has found some useful data from dealing with those who had the issue before me. I really like this car and purchased it with the expectation of keeping it for years and the prospect of having to resort to a buy back is not attractive.
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Old Sep 17, 2018 | 06:37 AM
  #44  
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535XIT, E63S
They replaced the fuel injectors and after almost four weeks gave the car back. I have had the car for a week now and is all seems good.I love the car just hope the CEL does not come back on.
Looking at the service report it seems like they did a lot of work. The dealer was responsive most of the delay was waiting on MB Germany and I think that that delay was related to Europe being on vacation in August.

Last edited by V70cat; Sep 17, 2018 at 06:39 AM.
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Old Sep 27, 2018 | 08:59 PM
  #45  
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From: Raleigh, NC
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****2ND SEPTEMBER UPDATE****
Looking for your advice here internet. My local dealer's general sales manager called today and said that while he doesn't have anything conclusive from MB USA yet in terms of a buyback or trade assistance, they'd like to initiate the conversation. He went on to say that one of the dealership's MB ebrand specialist would be getting in touch with me to start that conversation. He went on to say that there aren't many 2018 model year E63s vehicles available, but that the dealership has a 2019 on order but that it would be likely that I would need to come to the table with more $$$.

My dad once told me..."there are two types of dealers, those gotcha and those that are gonna getcha." This smells like they'd like me to negotiate against myself rather that make a proposal to make me whole themselves. Curious what the internet's thoughts are?
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Old Sep 27, 2018 | 09:57 PM
  #46  
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Sounds exactly like those letters you get from a dealership saying they want to buy the car they sold you a couple years ago because they have an awesome deal to put you in a new one. It’s a win, win for the dealer.
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Old Sep 28, 2018 | 10:30 AM
  #47  
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E63 s Wagon, Porsche 911 GTS and F-250 Diesel
Originally Posted by W213e63s
****2ND SEPTEMBER UPDATE****
Looking for your advice here internet. My local dealer's general sales manager called today and said that while he doesn't have anything conclusive from MB USA yet in terms of a buyback or trade assistance, they'd like to initiate the conversation. He went on to say that one of the dealership's MB ebrand specialist would be getting in touch with me to start that conversation. He went on to say that there aren't many 2018 model year E63s vehicles available, but that the dealership has a 2019 on order but that it would be likely that I would need to come to the table with more $$$.

My dad once told me..."there are two types of dealers, those gotcha and those that are gonna getcha." This smells like they'd like me to negotiate against myself rather that make a proposal to make me whole themselves. Curious what the internet's thoughts are?
You could opt for a cash payout, but chances are good the offer will be discounted for depreciation which puts you in the same or worse position if you want to buy a new E63 S.
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Old Sep 28, 2018 | 01:21 PM
  #48  
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skoda octavia MkII 2.0
this is scary

i just hope that i get lucky with my coming E63 S. which is a terrible thing to think already!!
Fu**! I am hoping that my brand NEW car, from a PREMIUM brand and a HIGH ticket price will not give any problems!

We have come to this?? Tech is not to blame. Bad design, bad component quality and hurry to put new cars on sale each year is to blame!

The E63 S is afaik a low selling car. the engine however is the same across several models. people say that there not many reports on CEL and other things, and that the majority of people does not say anything if the car works fine. BUT, many people has problems with their cars and they DO NOT reach the Internet complaining! It is not possible to know how far this problem goes but all these reports are already worrisome and point to some design/build flaw from MB-AMG.

really disappointed and afraid.
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Old Sep 29, 2018 | 01:28 AM
  #49  
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2017 LR Disco HSE LUX, 2019 E63S, 2019 Sierra AT4
Originally Posted by tonecas
this is scary

i just hope that i get lucky with my coming E63 S. which is a terrible thing to think already!!
Fu**! I am hoping that my brand NEW car, from a PREMIUM brand and a HIGH ticket price will not give any problems!

We have come to this?? Tech is not to blame. Bad design, bad component quality and hurry to put new cars on sale each year is to blame!

The E63 S is afaik a low selling car. the engine however is the same across several models. people say that there not many reports on CEL and other things, and that the majority of people does not say anything if the car works fine. BUT, many people has problems with their cars and they DO NOT reach the Internet complaining! It is not possible to know how far this problem goes but all these reports are already worrisome and point to some design/build flaw from MB-AMG.

really disappointed and afraid.
I’ve thought all along that the release hold is to allow them time to fix a software issue. Maybe they were working some “VW magic” that was quickly backed out. Perhaps too quickly which caused an issue. Now a days it doesn’t matter how perfectly one man builds one engine, if a team of software engineers are screwing him over.

Last edited by kcjonz; Sep 29, 2018 at 01:35 AM.
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