W213 AMG Discuss the W213 AMG - 2017 to present

My E63 Wagon buyback

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 09-24-2018 | 02:32 PM
  #26  
s26singh's Avatar
Senior Member
 
Joined: Feb 2018
Posts: 282
Likes: 56
From: Brampton, Canada
2015 Toyota Corolla LE
Originally Posted by 2012 merc amg
I have not heard anything about if the S63 AMG's are affected or for that matter even the 2018 S560's which have a detuned version of the E63 AMG 4.0 motor with just 463 HP. Nothing on the forums to indicate anyone with either one of these cars has had this check engine light issue.
I have a friend with a W205 C63 AMG S. He has had same issues as described here on this forum multiple times - CEL; for him - cylinders 5 and 6 misfire. His cars been in the shop three times since 2017. First time they changed coil packs, second time changed spark plugs; third time they changed injectors. That is just one example. Also, many people driving these cars do not participate on the forums.

Just think about it logically - the E63 shares its engine with C63, S63, G63, etc. AND this seems to be a engine problem, so its safe to associate this issue with this particular engine , not with any one particular model. That being said, it seems majority of engines function normally, otherwise they would stop production.

Last edited by s26singh; 09-24-2018 at 03:06 PM.
Old 09-24-2018 | 02:46 PM
  #27  
BC-2's Avatar
Senior Member
 
Joined: Dec 2017
Posts: 276
Likes: 76
2018 E63S
Originally Posted by s26singh
I have a friend with a W205 C63 AMG S - comes with that detuned engine version you mention above - labelled M176. He has had same issues as described here on this forum multiple times - CEL; for him - cylinders 5 and 6 misfire. His cars been in the shop three times since 2017. First time they changed coil packs, second time changed spark plugs; third time they changed injectors. That is just one example. Also, many people driving these cars do not participate on the forums.

Just think about it logically - the E63 shares its engine with C63, S63, G63, etc. AND this seems to be a engine problem, so its safe to associate this issue with this particular engine , not with one any particular model. That being said, it seems majority of engines function normally, otherwise they would stop production.
Also used in the Aston Martin DB11 and Vantage.
Old 09-24-2018 | 03:06 PM
  #28  
X166's Avatar
Senior Member
 
Joined: Sep 2012
Posts: 414
Likes: 39
2013 GL550
Originally Posted by BC-2
Also used in the Aston Martin DB11 and Vantage.
Also the AMG GT variants (including the upcoming 4 door), correct? I mean this engine is linked to basically the entire line.
Old 09-24-2018 | 03:09 PM
  #29  
s26singh's Avatar
Senior Member
 
Joined: Feb 2018
Posts: 282
Likes: 56
From: Brampton, Canada
2015 Toyota Corolla LE
Originally Posted by X166
Also the AMG GT variants (including the upcoming 4 door), correct? I mean this engine is linked to basically the entire line.
The AMG GT including the 4 door uses the M178, but essentially, yes you are correct - it is part of the same family of engines.
Old 09-24-2018 | 03:16 PM
  #30  
2012 merc amg's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 4,552
Likes: 674
From: Venice Florida
2018 S560 and 2019 E450 Wagon.
My dealer Service advisor did not even know about this issue when I mentioned it last week. Guess they don’t sell many amgs.
Old 09-24-2018 | 03:19 PM
  #31  
s26singh's Avatar
Senior Member
 
Joined: Feb 2018
Posts: 282
Likes: 56
From: Brampton, Canada
2015 Toyota Corolla LE
Originally Posted by 2012 merc amg
My dealer Service advisor did not even know about this issue when I mentioned it last week. Guess they don’t sell many amgs.
....OR not many AMG's are having these issues.
The following users liked this post:
Pertplus (09-24-2018)
Old 09-24-2018 | 03:50 PM
  #32  
2012 merc amg's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 4,552
Likes: 674
From: Venice Florida
2018 S560 and 2019 E450 Wagon.
I guess it’s a little of both. Amgs are really not that popular in New England.
Old 09-24-2018 | 04:00 PM
  #33  
Vic55's Avatar
Administrator
MBWorld Ambassador
 
Joined: Nov 2001
Posts: 11,921
Likes: 798
From: THE Orange County, California
2020 Audi R8 V10, 2016 AMG GTS, 2018 E63S Edition 1, 2018 Porsche GTS Cab, 2012 C63 BS
Originally Posted by s26singh
....OR not many AMG's are having these issues.

Exactly--- Only people within MBUSA know warranty claims from the dealer (the true number vs the number sold). But I digress as I can only say this so many times... its the internet and a forum which is a microcosm of the ownership in totality. Further, bad news will always be posted vs those that are enjoying their cars with no issues.

and again, not here to discredit those who have had issues but instead to say there are that many more that are enjoying their cars with no probs.
The following 3 users liked this post by Vic55:
E634Me (09-24-2018), Pertplus (09-24-2018), s26singh (09-24-2018)
Old 09-24-2018 | 04:31 PM
  #34  
E634Me's Avatar
MBWorld Fanatic!
Veteran: Army
 
Joined: May 2017
Posts: 1,655
Likes: 569
From: Southern California
2018 E63S AMG
Originally Posted by Vic55
Exactly--- Only people within MBUSA know warranty claims from the dealer (the true number vs the number sold). But I digress as I can only say this so many times... its the internet and a forum which is a microcosm of the ownership in totality. Further, bad news will always be posted vs those that are enjoying their cars with no issues.

and again, not here to discredit those who have had issues but instead to say there are that many more that are enjoying their cars with no probs.
Agreed, back when I was a moderator at the Ford Trucks forum for the 6.0 l diesel I saw the same thing. Likewise on the Honda Ody forum. Some people simply have questions about maintenance or how a feature works, others are looking for info on a problem they may be experiencing. The happy majority are definitely under represented.

Same thing for our satellite broadband user forum. There we know exactly how many users there are on the satellite vs how many folks are showing up on the forums and which have real issues versus simple how to use the system questions. Happy users are always under represented.

How many healthy people check in to the hospital just to say hi? Not many

To be clear, I'm not upset or disgruntled about the CEL on my car. I'm giving the dealer a fair shot at repairs. As an engineer who's worked on a variety of systems I do find it interesting that a number of people are reporting the same 1/6 misfire codes. I'm curious about what the root cause ends up being. Who knows, might even be a software bug.
The following 3 users liked this post by E634Me:
mmmamg (09-24-2018), s26singh (09-25-2018), Vic55 (09-24-2018)
Old 09-24-2018 | 10:46 PM
  #35  
2012 merc amg's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 4,552
Likes: 674
From: Venice Florida
2018 S560 and 2019 E450 Wagon.
You'd sure think MB would having engineers working on this issue full time if they are smart, it can't be cheap for them in buying cars back nor good for their reputation. I still have this feeling it might be something to do with cylinder compression imbalance or at least the computer seeing that there is a imbalance even though there may not be.
Old 09-25-2018 | 10:19 AM
  #36  
V70cat's Avatar
Senior Member
 
Joined: Jul 2018
Posts: 288
Likes: 13
535XIT, E63S
It was the fuel injectors on mine. Going on three wheels without an issue.
Hope they found the issue. I agree that MB should get out in front of the issue the lack of transparency makes it more of a concern.
If they issued a bulletin it would be helpful.
Old 09-25-2018 | 10:40 PM
  #37  
2012 merc amg's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 4,552
Likes: 674
From: Venice Florida
2018 S560 and 2019 E450 Wagon.
Yes most companies would have a TSB out by now on the issue. I don't believe they do. So far I've covered 11,500 miles no issue. I just sure hope its not something like the the injectors carboning up or something although it sounds like a lot of the cars affected have a lot fewer miles than my car when the issue comes up.
Old 09-26-2018 | 11:00 AM
  #38  
Audiodog's Avatar
Member
 
Joined: Oct 2017
Posts: 154
Likes: 20
2018 Lunar Blue E63S
I received mine back yesterday. They checked the cylinder bores, compression, leak down test, etc etc. In the end, the concluded it was the injectors and replaced three of them. We'll see if it succeeds.

Originally Posted by V70cat
It was the fuel injectors on mine. Going on three wheels without an issue.
Hope they found the issue. I agree that MB should get out in front of the issue the lack of transparency makes it more of a concern.
If they issued a bulletin it would be helpful.
Old 09-26-2018 | 12:08 PM
  #39  
E634Me's Avatar
MBWorld Fanatic!
Veteran: Army
 
Joined: May 2017
Posts: 1,655
Likes: 569
From: Southern California
2018 E63S AMG
Looks like from the Mercedes Me driving journal they test drove my car several times yesterday and started it once so far today. So hopefully they're successfully wrapping up the five cold start/drive cycles they wanted to do.

Fingers crossed I'll get the car back later today or tomorrow. Will report on what they find.
Old 09-26-2018 | 12:15 PM
  #40  
2012 merc amg's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 4,552
Likes: 674
From: Venice Florida
2018 S560 and 2019 E450 Wagon.
Hopefully the injectors are gonna do it for you both you guys. It's a shame people who have had to get rid of these cars. I think with me if this does happen I'll give it more time to get ironed out as i like the car so much. There is a reason for everything and good things generally come in time. I don't know what I'd replace car with, I really like having a Wagon and there is really no other choice other than the Porsche wagon which I think is 160K or more for the faster turbo model.
Old 09-26-2018 | 12:19 PM
  #41  
V70cat's Avatar
Senior Member
 
Joined: Jul 2018
Posts: 288
Likes: 13
535XIT, E63S
Originally Posted by Audiodog
I received mine back yesterday. They checked the cylinder bores, compression, leak down test, etc etc. In the end, the concluded it was the injectors and replaced three of them. We'll see if it succeeds.

This is good news that it seems that the problem is isolated to fuel injectors. My problem occurred at less than 1,000 miles so it would seem to be a manufacturing defect and or bad design. You would like to believe this is a fixable problem.
Old 12-21-2019 | 11:45 AM
  #42  
nazyg's Avatar
Newbie
 
Joined: Mar 2014
Posts: 4
Likes: 0
GL550
Originally Posted by jdhertz11
I ordered my car approximately one year ago after searching for a configurable allocation. Once I decided on the options the car was ordered and the wait began. After a delay due to a brake parts issue the car was delivered the middle of February 2018.

My car had its first CEL at almost 2000 miles in May. The dealer was accommodating and provided a loaner car. After three weeks the car was ready for pickup. I saw a few injectors and bunch of tests on the paperwork. Car ran great and I was happy.

The second CEL happened in the middle of July at 3000 miles. Same routine at the dealer. Pretty much the same repair procedure. The car was down for another 3 weeks. A case with AMG was opened by the dealer the first time the car was in for repairs.

The third episode began almost immediately after picking up the car the second week of August. I had already been in contact with MBZ corporate after the first CEL so I reached out to the same people and voiced my desire to rid myself of this problem.

MBZ quickly agreed to my buyback request and moved the process along fairly quickly. Total time from them agreeing to the buyback to today was around one month. They were very professional and reasonably fair with me.

The agreement was basically all monies paid minus $1/ mike for the 3000 miles. This included any deposits, taxes and payments made by me. The only thing I wasn't happy about was their unwillingness to reimburse for the Ceramic coat and Ceramic window tint. I removed a few accessories that I could and will list them here for sale.

All in all this wasn't a horrible experience. I was put through a lot worse ten years ago when Lemon Law'ing a Lexus. I could have probably negotiated more on the miles but overall I'm happy.
I am unfortunately finding myself in a multiple repair situation with my new $140K Sedan, with less than 4000 miles. Can you please PM the number I need to call to initiate a buyback process with MBNA? Thank you for any help you may be able to provide.

Last edited by nazyg; 12-22-2019 at 10:16 AM.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: My E63 Wagon buyback



All times are GMT -4. The time now is 09:42 AM.