E63 AMG S missing options from the factory
So, my dealer just got the car today and I requested images of it. First thing that stood out was the night package we selected is missing. But Mercedes have it on the window sticker of the car that it is an option. How the **** does something like this happen? I asked my dealer to look into it, is it something they would have to fix?
https://cimg1.ibsrv.net/gimg/www.mbw...d769a5727a.jpg https://cimg4.ibsrv.net/gimg/www.mbw...2edb5078fc.jpg |
I think dealer will now have to re-order all the missing black trim parts, incl. the black exhaust tips ... it's going to take a long time to get them, esp. the exhaust tips which can take many weeks, I believe.
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sorry...unbelievable. another option get a quote from 3rd party for the wrapping work (if you accept that) and let dealer cover it.
Hope all other options are in place! |
Originally Posted by mmmamg
(Post 7650079)
sorry...unbelievable. another option get a quote from 3rd party for the wrapping work (if you accept that) and let dealer cover it.
Hope all other options are in place! |
Sorry to hear, OP. How does something like this even happen? SMH
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As long as the dealer gets the parts, no big deal. Drive it as is, and have the dealer throw a free service in. When the parts come in, they fix it. Life is too short!
Originally Posted by Michael Khan
(Post 7650088)
Lets say the wrap goes bad, I dont think my dealer would cover it the second time. My sales guy said they would have to order all the night package parts but it will take a while to even get them.
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Originally Posted by thxrick
(Post 7650145)
Sorry to hear, OP. How does something like this even happen? SMH
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Originally Posted by Audiodog
(Post 7650159)
As long as the dealer gets the parts, no big deal. Drive it as is, and have the dealer throw a free service in. When the parts come in, they fix it. Life is too short! |
Sure, but still unexpected and a PITA to have take the car in for repair. You are also hoping that everything fits back properly.
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Yikes. What a mess. Kind of makes me nervous about ordering my vehicle from an out of state dealer. |
I would refuse the car.
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Originally Posted by Michael Khan
(Post 7650583)
That is what I am wondering, how does it happen lol.
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Originally Posted by HBerman
(Post 7651003)
The car looks better without the night kit in my opinion. Too much black on black. The kit looks better on the Selenite color. Enjoy your ride and get the refund from the kit $$
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Unbelievable how these things happen on premium brands.
I agree with previous posters. Have some contrast on your car. I would suggest just to wrap in glossy vinyl the chrome diffuser lip on the back to enhance the exhaust tips. And you can also use a matte PPF on the chrome parts to take some of the shine. Have a look at mine for some ideas : https://mbworld.org/forums/w213-amg/...ml#post7642544 |
Originally Posted by tonecas
(Post 7651419)
Unbelievable how these things happen on premium brands.
I agree with previous posters. Have some contrast on your car. I would suggest just to wrap in glossy vinyl the chrome diffuser lip on the back to enhance the exhaust tips. And you can also use a matte PPF on the chrome parts to take some of the shine. Have a look at mine for some ideas : https://mbworld.org/forums/w213-amg/...ml#post7642544 |
Not nice but no big deal. These are just a few trim pieces the dealer can swap anytime. A nuisance but an easy fix.
Just make sure that there aren't any actual options missing, like HUD, or the heat/warmth, acoustic package, exhaust, etc. Some options can't be fixed... Enjoy! |
Originally Posted by Wolfman
(Post 7651939)
Not nice but no big deal. These are just a few trim pieces the dealer can swap anytime. A nuisance but an easy fix.
Just make sure that there aren't any actual options missing, like HUD, or the heat/warmth, acoustic package, exhaust, etc. Some options can't be fixed... Enjoy! |
Originally Posted by Michael Khan
(Post 7651779)
Ya, That what I was thinking with what everyone has posted above. Plus I like your spec. I will get PPF on the whole car. Gonna take your advice on getting the chrome done by satin PPF. Im not sure at this point if I want the chrome diffuser in satin or black it out.
the car looks really nice in person. it has been very surprising to see the reaction of friends, family and acquaintances. when i showed what i was doing most of them said "that looks horrible. you're going to ruin the car!" or "that looks like a tuning car from the suburbs", but when they saw it live the reaction has been always a "WOW... that looks crazy. super sporty/aggressive but still elegant" having just the chromes with a matte PPF makes a great impact on the overall look of the car. it is fascinating how a simple mod like this can make such an impact. then you can build it up from there. and with PPF you will have also some peace of mind regarding scratches and dirt, making it more easy to clean. |
they can put in a warranty claim and get it all swapped.. im not 100% sure (99% sure) but I believe its a factory part/install and not port installs.. Ive never seen taht happen before.. although once a E43 showed up w/o blind spot and its a standard feature.
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Originally Posted by HBerman
(Post 7651989)
Really? The number of pieces that that to be unglued, mirrors disassembled, other trim unfastened is just asking for damage. Additionally, since the trim pieces are coming from different times of manufacture, there is a distinct probability of the finishes not matching too.
I understand that anytime somebody a tech touches a new car there is risk; just like handing the key to the valet. But as options go, the night package is the easiest one to replace of any options. The OP can make it worth his while or wait for another car. I would reject the car with any significant options missing or color issues... |
Originally Posted by Wolfman
(Post 7652523)
We are talking about some simple trim pieces. Finish will not be an issue; this is not leather or wood but plastic and metal. There will not be finish issues. I understand that anytime somebody a tech touches a new car there is risk; just like handing the key to the valet. But as options go, the night package is the easiest one to replace of any options. The OP can make it worth his while or wait for another car. I would reject the car with any significant options missing or color issues... |
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