Coolant Leak and TSB on 19 E63
02-25-2021, 02:27 PM
#26
Member
Update: I was able to convince USAA that this was comprehensive. It should not have been this difficult, but they will indeed cover it under that coverage rather than collision. Stay tuned.
Also, attached is a fun video my SA took of the damage. Those radiators are even more exposed than I realized. It’s like having no bumper essentially. Bad design.
Also, attached is a fun video my SA took of the damage. Those radiators are even more exposed than I realized. It’s like having no bumper essentially. Bad design.
Last edited by Corrado79; 02-25-2021 at 02:39 PM.
02-25-2021, 02:33 PM
#27
Member
Really terrible that MB issued this TSB and it is a very fine line on what it applies to since this vehicle has several different radiators in the front. If you look at the actual pictures in the TSB, they are applying it to radiators that have a very small percentage of being impacted by road debris. IMO, they should apply this TSB to every single radiator at the front of the vehicle as its a design flaw.
Ultimately, I think if you are lucky enough to have this happen and you are close to the dealer you purchased the car from, they will probably be more forgiving in applying the TSB for you. In my situation, it was a dealer I've never done business with, and a tooth and nail fight to try and determine if it was covered or not - ultimately not being covered. The dealer couldn't even provide me a loaner vehicle.
I think an insurance claim would probably only complicate the matter even more as they might need to get an adjuster involved, and then even if they cut a check for the repair, don't you still owe a deductible, in some cases $500?
I think an insurance claim would probably only complicate the matter even more as they might need to get an adjuster involved, and then even if they cut a check for the repair, don't you still owe a deductible, in some cases $500?
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E634Me (02-25-2021)
02-25-2021, 03:47 PM
#28
Member
Thread Starter
