W213 AMG Discuss the W213 AMG - 2017 to present
Sponsored by:
Sponsored by:

2019 E63S AMG Audio cutting in and out

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 06-01-2023, 05:52 PM
  #1  
Newbie
Thread Starter
 
BrandonW's Avatar
 
Join Date: May 2023
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
2019 E63 S AMG
Exclamation 2019 E63S AMG Audio cutting in and out

Hey guys hoping somebody could potentially help with an issue I'm having.

Audio is cutting to what seems to be one speaker very quietly intermittently when i have the volume over a certain level. This level changes depending on the song, im assuming thats due to different power draws with different songs. It will do this continuing until i turn the volume down enough. Dealership originally diagnosed it as a problem with the amplifier, spent over $3000 replacing that and the problem persists. Take it back to a different dealership and now theyre saying its likely the head unit but cant be sure. This is a $5800 part plus labour, and if that doesnt fix it i cant return the part because they have to program it to the car.

I just want to see if anybody else has had this issue and found a resolution before i go ahead and do this, potentially wasting more money.

The car has the upgraded burmester 3D sound system.

Thanks for any and all help!
Old 06-01-2023, 06:43 PM
  #2  
MBWorld Fanatic!
 
bobblehead's Avatar
 
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,387
Received 682 Likes on 521 Posts
go fast grocery getter wagon
Have you tried any aftermarket auto audio shops to see if they can identify the issue(s) ?
Old 06-02-2023, 12:09 AM
  #3  
MBWorld Fanatic!
iTrader: (1)
 
Cylinder Head's Avatar
 
Join Date: Jul 2006
Location: Seattle
Posts: 6,724
Received 557 Likes on 368 Posts
'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
$3,000???
$5,800???

WHAT
Old 06-02-2023, 12:12 AM
  #4  
Newbie
Thread Starter
 
BrandonW's Avatar
 
Join Date: May 2023
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
2019 E63 S AMG
Originally Posted by bobblehead
Have you tried any aftermarket auto audio shops to see if they can identify the issue(s) ?

Havent tried an aftermarket audio shop yet, as i thought the dealer would maybe know whats going on with their car but it seems like they dont lol
Old 06-02-2023, 12:13 AM
  #5  
Newbie
Thread Starter
 
BrandonW's Avatar
 
Join Date: May 2023
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
2019 E63 S AMG
Originally Posted by Cylinder Head
$3,000???
$5,800???

WHAT
Yeah, this is in CAD though, but $2800 for the amp, plus labour. Then a bunch more for diagnostics for them to tell me $5800 plus labour for the head unit, but that will only "possibly" fix the problem.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: 2019 E63S AMG Audio cutting in and out



All times are GMT -4. The time now is 08:46 PM.