MK Speed

I bought iForged rims in winter of 2003 and man were they sweet. 19's Flux brushed. I was rolling on them until August of 04. I curbed one of them as I was pulling out of a parking space. I tried to have someone here on the east coast fix em but since they were two piece and welded together, this shop wasn't able to repair it. So I decided to have iForged all the way in California fix it. I call up Vincent Wong and he said sure, we'll fix it. He said we'll probably have to re-hoop the wheel and get it to you by three to six weeks. I'm like okay, whatever it takes. I call back a two weeks later, hoping the progress has started. Nope, Vincent says, oh.. we have SEMA at Vegas or something and yeah, we're too busy to fix your wheel, we probably can't do it until after its complete so your looking at another 3-6 weeks. Again my attitude was alright whatever it takes. I was patient, Vincent knew and he took advantage of that. So I call back a month later and he says oh the wheel is at the finisher. (They outsource all there finishing or so he says, probably a f*ing lie). I'm like word, my wheel is almost done, NOT. BIG FAT NOT. I call back two or three weeks later and guess what, Vincent says the finisher lost the wheel and they have to find it. Ooops. Since I couldn't do anything about it at that point, I figure I'd have to wait. So I call him back again like a week later to see if they found it. Nope. I give him ring the next week. Nope. Finally he says, we'll make you a new wheel no charge. It'll take "a couple of weeks". I ask him don't you guys have a new process for making wheels which takes half the normal time, he says yup it a ceramic coating process. Fine. Make me the new wheel and get it to me. Three weeks pass and I call him, nope not done. Then another two weeks pass and finally for the first time ever he calls me and say, oh we found your wheel from the finishers and we will ship the wheel to you ASAP and for your troubles we will give you a check for 150. At this point I'm celebrating. After 11 months of waiting I'll get my wheel.

I get my wheel last friday and guess what... My frustration, time and money has been wasted as Vincent Wong has wasted an entire year for what? NOTHING. The wheel is in the same condition as I sent it to him. Do you believe that?

That lying son of a b*TCh VINCENT WONG has wasted my F*ing time. You F*ing ***** of an 8hole. Read this Vincent, Your a f*ing low life piece of Sh.

I called him the next biz day which was yesterday. He says he told me it wasn't fix when he called me. Liar. I'm like then give me a hook up on the wheel you put into production six weeks ago. He's like oh well since we made a set of three to complete the set, it going to be hard to sell it to you. I'm like well use your brain and make another new one for that set and give me the one that is finished. He gave me a price of 699 for one wheel, which is considered wholesale price. Yeah right. I only paid 2400 for a set of four rims mind you that the rear rims are bigger. 699 times for nearly 2800. I said well if i bought that one you had, when can you ship it to me? Vincent says a couple of a week because the new ceramic process is actually a longer process? (You damn liar. you told me the process was faster) What kind of a business converts its operations so that a part of the process takes longer? Huh? I could understand if the process made a superior finish then maybe. But thats another topic. The point is kids, Vincent Wong is a LIAR, Deceiving, female dog. Come on. With this kind of service and irresponsibility. I hope iForged bankrupts and goes down in hell.

Sorry for the long *** story. I just had to vent.

Never mind weeks, it took months for them to do nothing to a wheel.

I hear all you people complaining about dpe and iforged taking like 13 weeks. Well do you feel better now?

And for the people who were considering get iforged,... Better take your business elsewhere, some place that actually appreciates their customers.

SL BRABUS

If you ask people in this forums.......a lot of people have problem with iforged.....

Dvinn

Wow, 11 month and you only got your damaged wheel back...that's pretty bad on iforged part. Since iforged is a manufacture I can't say anything about their customer serivce...most factory have no service and pretty rough on the edges anyways, I would recommand you to deal with a MBworld vendor to get your next set of wheels. They are paying to be a vendor here, they will have to provide you a much better serivce than a manufacture.

Cyan 740i

I am sorry but there are many parts of your story that are simply untrue. We have also paid you money to fix your rim for free at a location of your choosing. I spoke to your brother as well yesterday regarding the matter. If you have any more questions or concerns don't hestitate to call me or email me. I am not here to argue with you I just want your situation solved.

Brunelleschi

Did we really need three threads to attack the same issue