ATTN: Luke, road hazard coverage
08-05-2004, 07:17 PM
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ATTN: Luke, road hazard coverage
Hi Luke
Invoice # 796867701
I recently bought a replacement pair of Continental ContiTouring CH95 255/45-18 for 2 of original 4 tires I had purchased from Tire Rack back in '03.
Unfortunately while driving one of those tires was punctured a couple of days ago. I have taken it to a couple of local Continental dealers to have it repaired but have been told that the hole is too big. I understand that these tires came with 12 months or 2/32nds road hazard from Continental. The local dealers will not honor the warranty since I did not buy from them nor do any of them have this particular tire availalbe to them, or so I have been told.
Continental suggested I take the tire to the dealer purchased from. So what can Tire Rack do to assist? Thanks a bunch for your help.
Jeremy Hummer
Invoice # 796867701
I recently bought a replacement pair of Continental ContiTouring CH95 255/45-18 for 2 of original 4 tires I had purchased from Tire Rack back in '03.
Unfortunately while driving one of those tires was punctured a couple of days ago. I have taken it to a couple of local Continental dealers to have it repaired but have been told that the hole is too big. I understand that these tires came with 12 months or 2/32nds road hazard from Continental. The local dealers will not honor the warranty since I did not buy from them nor do any of them have this particular tire availalbe to them, or so I have been told.
Continental suggested I take the tire to the dealer purchased from. So what can Tire Rack do to assist? Thanks a bunch for your help.
Jeremy Hummer
Last edited by jahummer; 08-05-2004 at 07:41 PM.
08-06-2004, 10:08 AM
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depends on the weather
it is a warranty offered by Continental so, any authorized Continental dealer must stand behind the warranty ..... if you want us to handle it just call 800-428-8355 ext. 360
