HVAC blower motor life

I sent the following letter to M-B, and their reply was amumbled voice message from a guy in the USA, which I played twice, but could not understand his name or phone number:
Dr. Dieter Zetsche
Daimler AG
70546 Stuttgart
Germany
Dear Dr. Zetsche:
Would you say that the HVAC fan which failed at 52,000 miles in our C230K was a good example of "Engineered Like No Other Car In The World?" What about the HVAC blower in our 2006 Ford Explorer which is still going strong at 127,000 miles? Oh wait, your company no longer uses that advertising slogan. You should, and it should be true, down to every nut and bolt. Otherwise, Mercedes-Benz is just an over-priced car with rear wheel drive as the only positive differentiating feature.
I can afford (that means pay cash without any financial strain) any car in the Mercedes-Benz line. I somewhat understood having to replace the front suspension bushings in our C230K a few months ago, as the car was built 10 years ago, and rubber deteriorates with age. However, the fan failure, and the fact that the dealer informed us that it is a common failure, helps me understand other people I have met who stated that they would never own another Mercedes-Benz.


It is helpful to read that it is not a common failure. The parts guy made it seem otherwise, as did the fact that they had the part in stock.
Luckily the blower motor on my My 2001 C240 also with 50,000 miles still seems to be working fine. I shoudn't say that: maybe it will fail next week
Just for my personal comparision,The blower motors on my 1981 Buick Regal and 1990 Honda Civic worked perfectly for 20 years.
In addition the blower motor on my 1990 Toyota Celica which I still own works just fine.

It is helpful to read that it is not a common failure. The parts guy made it seem otherwise, as did the fact that they had the part in stock.




