tonynufc

Yes my car comes with 3 years of map updates

tonynufc

The firmware update also fixed the turn left at a roundabout bug

tonynufc

After many visits and phone calls, the dealer has updated my maps to V7, 2015/2016

cidtek

What country are you in?

tonynufc

Hi, I am in the UK

iammrsam

Just curious if anyone in Canada received a map update ... Free...
So far all my requests for a map update for my c400 2015 are met with : there are no updates and they aren't free ( us offer not applicable in Canada ) !!!

Sam

cidtek

I get the same response at dealers as well.

Mikey53

Had version 5.1 uploaded at the dealer today (US - no charge)

Can_Tech

The information is inconsistent for Canadians, but check this out:

http://mb.navigation.com/en_US/MBNA/..._US&Country=CA

"Learn more about the Multi-Year Update Program which includes three years of complimentary map updates. (Not available in Canada)"

It would appear on this issue MB is lagging behind BMW and Audi, both have updated to new systems that can be updated without going to the stealership.

Jorge Sousa

Hi,
I have the Garmin Map Point, and just updated it to the latest available on the internet, via Mercedes Download Manager, which is for the Programs, V6.0 SW28.18 Build 16/03.00.
All fine until here. Then I have the Europe Maps 2014 V2.0, and it tells me that there is a new update available, 2015 (v5.0) Europe (16332MB). But it is telling me that there is no sufficient Space on the SD CARD. The card itself is of 16Gb, so seems normal. What can I do?

Jorge

1054boston

http://bit.ly/2015w211 heres a link for a free update 2015 North America map link you can burn on a DVD its compatable to a lot of command centers worked on my 07SL
(burn to DVD-R at a slower speed than max (4x will do) and insert into trunk DVD player)

mtyson227

I have Command Navigation data version 4.0 for North America which is what was installed when I received my C300 in April of 2015.

Since then I've been to my dealers service twice. Once in April of 16 for my A service and then on July 1st due to my Command system freezing up. On this occasion they did update my Command software.

On both occasions, I've asked for my free Navigation update as I understand version 5.1 is available. They do not argue me on getting my free update, but both times they have stated that no update is available for my car. They said they checked the VMI for my VIN and no nav update was listed.

Does this make sense if version 5.1 is out there? Is there some specific language I need to use to have them check in the "right" place - or is a call to Mercedes my next step?

Thanks for any advice!!

MASSC450

I have version 6.0 on my 2016 C450 I just picked up last week.

mtyson227

Now you are just showing off! Good to know I'm now at least two major versions out of date.

supersky3k

Hi is this 2014/2015 v4 map? how do you upgrade the map using this ISO? I burned it on disc and insert it to my w205 but it doesn't do anything...

BoboPolo12

I just read this whole thread looking for answers on why my SA would tell me that I do qualify for 3 years of free map updates.. and now I understand that several people on this thread have experienced similar issues, at least initially.

My car is in service right now and they told me that the "option code" for free updates is not checked on my build. I guess I should just call them on their BS. Mine is Nov 2014 build (if I remember correctly) and I have Command so it certainly falls within the 3yrs.

Is there any way I can show that I should get free updates? Is the window sticker the only way (one previous poster mentioned the sticker).

EDIT: After some further search, it seems that I just have to tell the SA to do some darn research and realize that 3yrs of updates are included in purchase. Pretty weird/frustrating that there are SA's who still don't know this. The threads I've been searching on the topic are almost 1yr old.

BenzC400

The C Class brochure also says 3 years of map updates are included with the multimedia package. I've had mine updated once from version 3.3 to 5.1. The dealer has ordered version 7 which they will install next week. The first time I asked about free updates, they were unaware. It seems routine now.

PeteInGilroy

I've since sold my car, but even though I brought in the window sticker (showing 3 years of updates) to my service appointment, the dealer said there was no update. I got fed up with my dealer not being able to fix my car after the engine wrist pin repair.

DBOC205

Do a lookup of your VIN here:
http://carinfo.kiev.ua/cars/vin/mercedes

.. and check for code 502 (3 years of map updates free of charge).

StanNH

Just had mine done for free when my car was in for service a week ago. The new version is 7.0 and is dated 2016. No problem with my dealer at all.

MASSC450

What Mercedes dealership gave you this BS line...was it Herb Chambers Mercedes of Boston off McGrath & O'Brien hwy?


Mercedes Benz of Burlington has always treated me like a King, and updated my NAV no questions asked.

BoboPolo12

Thanks! I found the 2015 brochure and sent it to my SA with page number references of where it states that updates are included with the multimedia package.

Thanks for the link. I happen to be out of town traveling at the moment, so I don't have the VIN handy. Hopefully, the brochure works. The SA's initial argument was that I didn't have code 502 in the first place. Through reading other posts and threads, I've found that this has been one of the common reasons why the dealerships initially declined performing the free update but offered to charge ~$400 for it.

Funny.. the car is actually at MB of Burlington where I've had service performed before. I've never had an issue with them before so I was pretty surprised this time. I steer clear away from Herb Chambers of Boston

Webmoto

Anyone in Canada had the map updated to version 7?

cidtek

Anyone Canada with a 2015 even get any updates at all? I keep getting the there are no updates story.

Smoothie

I got a quote of $400+ for the map update from the stealer, HA!

Where else can we get it from?