C63 AMG (W204) 2008 - 2015

Problem with Eurocharged MyGenius handheld programmer

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Old 01-04-2013, 04:00 PM
  #51  
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Originally Posted by damen
if they release it, and it bricks? it's 100% their fault for sending us gear that didnt work in the first place.

If I had found a pre-release version of the software on their ftp, loaded it, and it bricked my ECU? 100% my fault for being impatient

but, I am also a software engineer, so I know the risks better than most


edit for clarification: dimsport's fault - not eurocharged! though I am kicking myself for paying for 2-day shipping on something that wont work for a few more days
So am I, and every day it's wah wah wah we want it now. Ok here, you want it so bad. Wah wah wah it doesn't work the way we wanted it to.
Old 01-04-2013, 04:09 PM
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I'm in the same boat as you guys. My handheld came in today, but can't flash the car...yet.

The good thing is that it's winter, so I can hold off my Hooniganism for a while.
Old 01-05-2013, 07:35 AM
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My beef is with dimsport too. Eurocharged has been more than helpful since I purchased the unit.
Old 01-05-2013, 06:38 PM
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Agreed - EC has been great and proactive.
Old 01-07-2013, 08:18 AM
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Well it's 7:15am here and 2:15pm in Italy. I just tried and I'm receiving the same error. I really thought the update would be ready now. I'm sure they'll be shutting down for the day in a few hours.

This is so frustrating...
Old 01-07-2013, 09:11 AM
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I'm actually getting a new error now, which I guess is maybe better? lol
"Impossible to find the configuration file( ,) [1478]"
Old 01-07-2013, 09:33 AM
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Hmm I am getting a different error message myself:

Error with Genius
[E034005] Genius Error: Unknown Error

Someone mentioned this error in the below topic but no solution is reported except for Jery from OETuning seems to have fixed that issue..
Old 01-07-2013, 09:43 AM
  #58  
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I'll test mine when I get home tonight.
Old 01-07-2013, 10:14 AM
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I just received an email from Dimsport that they released the fix about 10 minutes ago.

I tested it on 2 devices I have here and it's working properly again.


Enjoy!
Old 01-07-2013, 10:17 AM
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Thank You Jerry
Old 01-07-2013, 10:22 AM
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I'm still getting that configuration file error I mentioned earlier
Old 01-07-2013, 10:22 AM
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Thanks for the update Jerry.

I'm getting an error message:

"Error with Genius
[E034005] Genius Error: Unknown error"

Old 01-07-2013, 10:35 AM
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I'm receiving the same error as ed4.
Old 01-07-2013, 10:59 AM
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Originally Posted by Jerry@Eurocharged
I just received an email from Dimsport that they released the fix about 10 minutes ago.

I tested it on 2 devices I have here and it's working properly again.


Enjoy!
What procedure did you do? donwload updated client? updated driver? i am still getting "your mygenius is not configured....contact reseller for remote activation.." error when i run the client.
Old 01-07-2013, 11:15 AM
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Sorry, please wait another 2 hours before trying again.

I was informed that the test was for me and that the ABL's / update files are syncing. This means that you will receive random errors until the database is fully up to date.

Thanks!
Old 01-07-2013, 12:35 PM
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Ok guys, go for it and let us know!
Old 01-07-2013, 01:02 PM
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I was able to update mine! Now let's see if I can upload these tunes.
Old 01-07-2013, 01:07 PM
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I'm still getting my configuration file error
Old 01-07-2013, 01:08 PM
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Originally Posted by damen

I'm still getting my configuration file error
Is your device telling you to contact us with a serial number?
Old 01-07-2013, 01:09 PM
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it sure is
sent you a PM
Old 01-07-2013, 01:12 PM
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Originally Posted by klonsbury
I was able to update mine! Now let's see if I can upload these tunes.
Same here
Old 01-07-2013, 01:21 PM
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I have a warm and fuzzy feeling now! lol
Old 01-07-2013, 01:22 PM
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Tried to upload a tune and I still get prompted to update. Running the update now.....even though I updated just a few minutes a ago.
Old 01-07-2013, 01:29 PM
  #74  
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It uploaded 1 tune and won't let me load any others. It shows "the status of your my genius does not permit this action". This message appears next to the upload button, which is grayed out.

When I plug the genius up to my car, the tune is not listed on it anywhere. What gives?!
Old 01-07-2013, 01:33 PM
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Originally Posted by Jerry@Eurocharged
I have a warm and fuzzy feeling now! lol
Good - at least one of us is feeling good

Send you mail w/ my serial number, Jerry.


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