Go Back   MBWorld.org Forums > Mercedes-Benz Sedans > E-Class (W212)
Sign in using an external account
Register Forgot Password?

E-Class (W212) 2010-present: E 350, E 550

Welcome to MBWorld.org!
Welcome to MBWorld,

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, at no cost, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!


Reply
 
 
 
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 01-27-2013, 12:54 PM   #1
Senior Member
 
Join Date: Dec 2010
Location: N.C.
Posts: 360
Drives: 2014 C350 Coupe--2013 GLK350
Send a message via AIM to greasykid
Required vs Recommended Services W212

Will soon have to have 1st 1 year service. Have read maintenance book .
My dealer charges approx $300 for Recommended A service. Will be getting price for Required A service soon. How much difference have you found in the cost difference between the 2 services? I do all the usual checks myself that are included in the Recommended. Also tire, wiper,etc. maintenance.
To remove this ad, register today or login if you already are registered!

greasykid is offline   Reply With Quote
Old 01-27-2013, 08:34 PM   #2
Senior Member
 
Join Date: Nov 2012
Location: Boston Area
Posts: 270
Drives: Silver 2010 E350, Black 335d
Service A is just an oil change and a bunch of visual checks. A complete gouge at $300. If you ask the dealers around here for just an oil change they quote $90, and they do the checks anyway. Some might not reset the maintenance reminder, but that takes about 2 minutes with a couple clicks of the steering wheel buttons.
ddeliber is offline   Reply With Quote
Old 01-27-2013, 09:47 PM   #3
Newbie
 
Join Date: Dec 2012
Posts: 14
Drives: 2012 E350 Sedan
My dealer quoted $130 when I inquired about an oil change so I just changed it myself instead. I also reset the service reminder. I purchased the oil and filter from the dealer for about $70. Although I did purchase a fluid extractor and an oil filter wrench to do the job ... another $100 but that's only a one time cost.
Six_Speed is offline   Reply With Quote
Old 01-28-2013, 11:21 AM   #4
Super Member
 
Join Date: Jan 2012
Posts: 582
Drives: 2012 E350 Bluetec, 2013 GL350 Bluetec
I paid $220 all in for the service A required on my diesel. Oil change would be about $120. I didn't feel too bad with the $220, given the cabin air filter and the "checks".
Mbenz260e is offline   Reply With Quote
Old 01-28-2013, 12:13 PM   #5
Senior Member
 
Join Date: Nov 2012
Location: Boston Area
Posts: 270
Drives: Silver 2010 E350, Black 335d
Quote:
Originally Posted by Mbenz260e View Post
I paid $220 all in for the service A required on my diesel. Oil change would be about $120. I didn't feel too bad with the $220, given the cabin air filter and the "checks".
I am pretty sure you don't get a cabin air filter with service A, but you do get ADBlue fill for you diesel which would be an extra on top of the oil change.
ddeliber is offline   Reply With Quote
Old 01-28-2013, 12:50 PM   #6
Out Of Control!!
 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: North Carolina
Posts: 11,152
Drives: '12 CLSAMG,'14 S550V4
face what?? lame ??? gamers get lives what??
this is where I go for all my needs, top notch!

http://www.cwperformance.com/
__________________









hyperion667 is offline   Reply With Quote
Old 01-28-2013, 12:54 PM   #7
Super Member
 
Join Date: Jan 2012
Posts: 582
Drives: 2012 E350 Bluetec, 2013 GL350 Bluetec
Quote:
Originally Posted by ddeliber View Post
I am pretty sure you don't get a cabin air filter with service A, but you do get ADBlue fill for you diesel which would be an extra on top of the oil change.
Yes now that you mention it you are correct. Will have to go back and check my records. Not sure why I remember discussing the cabin air filter with the service adviser...
Mbenz260e is offline   Reply With Quote
Old 01-28-2013, 01:38 PM   #8
Senior Member
 
Join Date: Nov 2010
Posts: 464
Drives: E350
Quote:
Originally Posted by ddeliber View Post
Some might not reset the maintenance reminder, but that takes about 2 minutes with a couple clicks of the steering wheel buttons.
If you are leasing make sure you reset the service indicator or MBFS will try to charge you $300 at lease end for a missed service.
BenzE350 is offline   Reply With Quote
Old 01-28-2013, 09:05 PM   #9
MBWorld Fanatic!
 
Arrie's Avatar
 
Join Date: Oct 2010
Posts: 1,561
Drives: 2010 E550
Quote:
Originally Posted by greasykid View Post
Will soon have to have 1st 1 year service. Have read maintenance book .
My dealer charges approx $300 for Recommended A service. Will be getting price for Required A service soon. How much difference have you found in the cost difference between the 2 services? I do all the usual checks myself that are included in the Recommended. Also tire, wiper,etc. maintenance.

I drive the V8 engine that takes 9 quarts of oil. I take my car to the dealer for all the services recommended in the book, i.e. every 10 000 miles. In addition to this i change the oil in between myself at every 5000 miles. I buy 9 quarts of Mobil 0W-40 oil and the cheap $8 pump and suck the old oil out thru the dip stick tube. I don't replace the oil filter, just the oil.This way i know for sure my engine gets the right kind of oil at least every 10 000 miles.

This may sound weird but i have noticed my engine burns some oil always after oil change at the dealer but never after i change it myself. Wonder what oil they put in it...

As long as the car is under warranty i recommend doing what the MB recommends at a MB dealer shop. You will save pennies when you fish for cheaper options and then can be left with questions if it was done right and for sure will face questions if something goes wrong during warranty.

You drive a MB E350. Why are you worried about $300 service anyway???
Arrie is offline   Reply With Quote
Old 01-28-2013, 10:47 PM   #10
Newbie
 
Join Date: Dec 2012
Posts: 14
Drives: 2012 E350 Sedan
Quote:
Originally Posted by Arrie View Post
This may sound weird but i have noticed my engine burns some oil always after oil change at the dealer but never after i change it myself. Wonder what oil they put in it...
My dealer uses Mobil1 5W-50 Formula M; I buy it at the parts department for $6/quart ... it's a better deal than the 0W-40 at Walmart.
Six_Speed is offline   Reply With Quote
Old 01-29-2013, 12:33 PM   #11
Junior Member
 
Join Date: Oct 2011
Location: Los Angeles
Posts: 34
Drives: 2012 Mercedes E350 RWD, 1999 Olds Alero
Flex A service = overpriced oil change. I recently paid $95 for the A service at an independent shop run by 2 ex-BMW techs that only work on MB's and BMW's. The car was completed in 35 minutes. The time savings alone was worth it, I know the dealer would have taken way longer. In 3 years when the car is out of warranty, the relationship I am building with the owners of this shop now may help if and when I need repairs later.
paulkchoi is offline   Reply With Quote
Old 01-29-2013, 05:38 PM   #12
Senior Member
 
Join Date: Dec 2010
Location: N.C.
Posts: 360
Drives: 2014 C350 Coupe--2013 GLK350
Send a message via AIM to greasykid
cwperformance info

Quote:
Originally Posted by hyperion667 View Post
this is where I go for all my needs, top notch!

http://www.cwperformance.com/
How long have you been using them? Have you ever had a warranty issue with MB after using CWP?
greasykid is offline   Reply With Quote
Old 01-29-2013, 07:11 PM   #13
Out Of Control!!
 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: North Carolina
Posts: 11,152
Drives: '12 CLSAMG,'14 S550V4
face what?? lame ??? gamers get lives what??
been going there since 2010, and no, no issues that have come up, cars have been great!
only problem I had was with an E63 last year-non related to CWP
__________________









hyperion667 is offline   Reply With Quote
Old 01-29-2013, 11:07 PM   #14
Senior Member
 
Join Date: Nov 2010
Posts: 464
Drives: E350
Quote:
Originally Posted by Arrie View Post

You drive a MB E350. Why are you worried about $300 service anyway???
Your question is amusing. I live in a million dollar house but I don't overpay to have my lawn mowed.
BenzE350 is offline   Reply With Quote
Old 01-30-2013, 07:24 AM   #15
Out Of Control!!
 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: North Carolina
Posts: 11,152
Drives: '12 CLSAMG,'14 S550V4
face what?? lame ??? gamers get lives what??
Quote:
Originally Posted by BenzE350 View Post
Your question is amusing. I live in a million dollar house but I don't overpay to have my lawn mowed.
i'LL BET YOU HATE PROPERY TAX
__________________









hyperion667 is offline   Reply With Quote
Old 01-30-2013, 09:39 AM   #16
Junior Member
 
Join Date: Jan 2013
Location: Valley Springs, CA
Posts: 59
Drives: 2011 E350 Blutec
Quote:
Originally Posted by BenzE350 View Post
Your question is amusing. I live in a million dollar house but I don't overpay to have my lawn mowed.
I couldn't agree more. Just because I can afford something doesn't mean that I'm willing to overpay.
skromfols is offline   Reply With Quote
Old 01-30-2013, 11:54 AM   #17
Super Member
 
Join Date: Jan 2012
Posts: 582
Drives: 2012 E350 Bluetec, 2013 GL350 Bluetec
Quote:
Originally Posted by skromfols View Post
I couldn't agree more. Just because I can afford something doesn't mean that I'm willing to overpay.
Ditto. People sometimes assume people who can afford to overpay enjoy overpaying?
Mbenz260e is offline   Reply With Quote
Old 01-30-2013, 11:57 AM   #18
Senior Member
 
Join Date: Dec 2010
Location: N.C.
Posts: 360
Drives: 2014 C350 Coupe--2013 GLK350
Send a message via AIM to greasykid
required vs recommended W212 services Part 2

Quote:
Originally Posted by greasykid View Post
Will soon have to have 1st 1 year service. Have read maintenance book .
My dealer charges approx $300 for Recommended A service. Will be getting price for Required A service soon. How much difference have you found in the cost difference between the 2 services? I do all the usual checks myself that are included in the Recommended. Also tire, wiper,etc. maintenance.
Today I called 3 different MB dealers and asked for cost on required or recommended A and B services. Nobody knew what I was talking about! When I carefully explained that there 2 ways of doing both the A and B services as outlined in the owners Maintenance book nobody had a clue. Furthermore no one was interested to get a manual and find out. One service adviser hung up on me.

Is this something new? The Maintenance book is very clear on the requirements and what the difference is between the two. What is going on here? Apparently the service departments don't know what MB is telling car buyers. And doesn't seem to care.

Finally a call to a fourth dealer said that they would research this and call me back. We'll see what happens.
greasykid is offline   Reply With Quote
Old 01-30-2013, 01:12 PM   #19
Out Of Control!!
 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: North Carolina
Posts: 11,152
Drives: '12 CLSAMG,'14 S550V4
face what?? lame ??? gamers get lives what??
Quote:
Originally Posted by greasykid View Post
Today I called 3 different MB dealers and asked for cost on required or recommended A and B services. Nobody knew what I was talking about! When I carefully explained that there 2 ways of doing both the A and B services as outlined in the owners Maintenance book nobody had a clue. Furthermore no one was interested to get a manual and find out. One service adviser hung up on me.

Is this something new? The Maintenance book is very clear on the requirements and what the difference is between the two. What is going on here? Apparently the service departments don't know what MB is telling car buyers. And doesn't seem to care.

Finally a call to a fourth dealer said that they would research this and call me back. We'll see what happens.
which one hung up on you? lol, sorry, but that's lame!
unbelievable nobody knows the answer to your question!
where is your primary dealer again? don't remember where you live...
just for giggles, try calling CWP and ask them the same questions...

goodluck sir
__________________









hyperion667 is offline   Reply With Quote
Old 01-30-2013, 04:24 PM   #20
MBWorld Fanatic!
 
Join Date: Dec 2011
Location: Paradise
Posts: 2,187
Drives: w212 E550
Quote:
Originally Posted by greasykid View Post
Today I called 3 different MB dealers and asked for cost on required or recommended A and B services. Nobody knew what I was talking about! When I carefully explained that there 2 ways of doing both the A and B services as outlined in the owners Maintenance book nobody had a clue. Furthermore no one was interested to get a manual and find out. One service adviser hung up on me.

Is this something new? The Maintenance book is very clear on the requirements and what the difference is between the two. What is going on here? Apparently the service departments don't know what MB is telling car buyers. And doesn't seem to care.

Finally a call to a fourth dealer said that they would research this and call me back. We'll see what happens.
i don't care if they don't know the differences between the two or not. main thing is they need to tell you the price of at least one or the one that they know. all i can say is don't go to those three dealers that you called, especially the one hung up on you. rate them on yelp if you want.
BM2BZ is offline   Reply With Quote
Old 01-31-2013, 09:02 AM   #21
MBWorld Fanatic!
 
Join Date: Nov 2009
Posts: 1,104
Drives: 2010 E350 Luxury Sedan
My understanding is that MB came up with the Recommended and Required levels because of so many people complaining about the costs of service. It was to give the owners an option.
I think many dealers may not be aware of it because probably very few people know there is a difference, much less ask for the Required only.
The vast majority of MB owners who use dealers for service probably just take it in and say "service it."
I have a pre-paid maintenance and the dealer does both even though the plan actually only covers the Required. Probably easier and more cost effective for him than trying to coordinate techs doing different levels of "A", "B", etc. services.
El Cid is offline   Reply With Quote
Old 01-31-2013, 09:02 AM
 
 
 
Reply

Tags
air, benz, cabin, checking, class, filter, mercedes, mercedesbenz, oil, program, recommended, required, service, services, verses, w212



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off




All times are GMT -4. The time now is 08:14 PM.


Copyright 2001-2012 InternetBrands, Inc. / MBWorld.org. All Rights Reserved.
Everyone's Personal Details