toohard

I have my brake scheduled next week finally.
Hopefully it works good just like others, and I will keep you guys posted.

larrypmyers

Delivered my GLC to the dealer this morning for noisy brakes.

Not expecting a fix, only that, "sorry Mr. Myers we have brake pads ordered but they are on back order with no firm delivery date. We'll call when they arrive."

These same brake pads, for another client, have been on back order since December.

Erika Os Pi

Hi Guys hollab:
I'm new here and also have the same problem; yesterday was a snow day here in new jersey and the car made horrible sounds reverse and forward....
I took my GLC to the dealer today, the manager told me there are a lot of GLCs with the same problem and MB in Germany is testing the new brake pads... he advised me to call mid March to see if they have the new parts but that was it.. i love my car but the sound is embarrassing; when i take the car out of the drive way in the morning the kids that are waiting for the school bus cover their ears..

larrypmyers

Just received a call from my M-B dealer's service department and guess what. As posted above, discrepancy confirmed, replacement brake pads backordered, availability...unknown.

The wait begins.

internizzi

I just had my brake pads replaced (front and rear) today for the noise issue. Dealer said they only had 1 set of the updated pads available when I came in.
Obviously I haven't had a chance to try this much, but in case folks are wondering the bulletin and parts numbers written on my receipt are:
FRONT: LI42.10-P-065628. Parts: 000-420-81-00-64 (TS Disk Brak) and 001-989-87-51 (Brake Paste)

REAR: LI42.10-P-065058. Parts: 000-420-83-00-28 (TS Disk Brak) and 001-989-87-51 (Brake Paste)

Lastly, dealer also performed a recall (which I wasn't aware of) on Rear Fuse Relay (campaign #2016110001).

Menauhant

2017 MB GLC300 with 5K miles. Rear Brake squeal in the morning when first backing out of garage.

larrypmyers

Join the crowd.

huudinh501

Just have the brake pads changed and it costs over $1k but still have the noise sound when backing out of the garage and slow speed.

dmegeath

Had my 2016 in for a tire issue last week; asked about the brake squeal issue. New rotors are in parts, waiting on brake pads. I had two recalls done in June and as we know it did not resolve the issue:
* Front: LI 42.10-P-063978
* Rear: LI 42.10-P-065058

There are more recent bulletins that now apply, buried somewhere in this message board/string. But parts are the issue as I have read.

Thanks all for updating us! Maybe by the time summer hits in the northern hemisphere we'll get the parts (and then we won't have the symptom!).

"So it goes."

sszyma

I don't understand the issue with the squeeky brakes when cold. Not that it is a performance pad but, if it goes away when they heat up it is not a big deal.

Jetfuture

1. It is a known defect with the brake design which Mercedes-Benz has admitted, otherwise they wouldn't have had 3 service bulletins out on it thus far.

2. Paying $45,000 to $65,000 for a car that has a known defect is unacceptable to a reasonable person.

3. "Squeaky" is not a good description. Squeaky would be the sound that two pieces of plastic inside your car make when vibrating in contact. I call this a loud squeal. Apparently you haven't seen the videos out there on this. In my neighborhood, my daughter can hear the squeal from 2 blocks away at the bus stop.

4. It annoys the neighbors when I leave for work at 6am. It's loud enough that, yes, you can hear it inside homes.

5. It is embarrassing to back in reverse. We have modified our behavior when parking the car, so that we don't have to reverse as much with the car.

6. Mercedes-Benz's motto is "The best or nothing". These brakes are not that. And their treatment of customers (lack of an apologetic letter, lack of any letter, lack of contact with model owners) is poor.

7. News companies have started giving this coverage because it is a chronic issue.

8. As long as it's a known issue, the resale value of the car is less (owner is losing money).

But you are right...nothing to see here...it's not really an issue...we should all just live with it.

In the meantime, many of us have contacted attorneys. And many have already settled with Mercedes-Benz.

sszyma

If they screech all the time that is a definate problem. A screetch the first time when backing up with cold rotors is nothing. Put a set of Padgid's on the and the first few stops make more than a screech . My guess is that the pad compound will change slightly with a slight trade off in braking ability. Not inital bite but, ability when they are hot and experiecing multiple high speed stops.

B2FiNiTY

It doesn't go away on my car. Every time I reverse it will make a sound. No matter how long I've driven or what the temperature is.

MercedesTheBest

lets just put it this way, my 1995 SL500 has quieter brakes then the brand new GLC300. hell there is a lot of things i like better about my 1995 car. all the new computerized gadgets are nice. ventilated seats, navigation, satellite radio, heads-up display, LED lights. all amazing. but, the car itself, the drive, the quality, the 95' wins it all.

toohard

Hi guys. I just wanted to give you guys an update.
I fixed my 2016 GLC 300 yesterday.
The dealer told me that they have followed all the instructions from the MBUSA with the new parts.
The work they did was to replace the front disk brake pad and the number was

000-420-83-00-28.

However, as soon as I received the car and reversed out of the MB service center, the brake noise was STILL THERE. WHAT THE F....
The service people were shocked and told me that they will open up another new case with this updated bulletin fix.
I gave up on this matter, I am going to sell this vehicle.

Any comments if my part's are incorrectly replaced?

fabbrisd1

Well... the "new/new" front brake pads that been alerted by bulletin - but have not been released yet - have the same part # - but a added 2-digit suffix....

So... your front brakes were replaced with incorrect partial part# - or your dealer was "trying" to get something done in the hopes it might solve the problem..

Frankly... the new/new MB front pads - correct/full part# is not expected till like June.. I am having my shop "test" Meyle emplacement Semi-Metallic and Meyle Ceramic front brake pads as customer test.... but I won't know results for 3-4 weeks..

Inspected both Meyle pads.. both Meyles have correct plate and molded pad shape ... if I had to "bet" I think the Meyle Semi-Metallic could be the winner.. the Ceramics look too grippy..

Keep the beat !

guido3

Ok, so will the new/new ~June brake pads be a product of Meyle? If not, do you happen to know which pad manufacturer will be making them?

ay55

You won't say so when one day you hear it on your own GLC and start to feel the pain every day. Remember that your GLC's resale value is also impacted more or less even if it doesn't show the problem.

DBV

We had our front brakes replaced in early Jan and are are rear brakes on Friday. Since our front brakes were replaced we have had no squeeking and have been through some really cold weather. Hope this fix lasts.

bobver

I have a 2017 GLC43 with 800 miles and have had no problems. Took delivery on 1/30. Fingers crossed.

ay55

people say the problem happens in code weather. Does anyone know if the problem will be gone when it's warmer?

GSOTXL

I took delivery of my GLC300 4Matic in December 2015; the brake screeching started in June 2016, at about 3-4K miles (I don't put many miles on cars these days; even now I am at about 9700 miles!). June is pretty warm and humid here.

It got MUCH more pronounced and consistent, though, during the winter....and now that we are transitioning to spring and mornings are warmer, it is happening less frequently.

But I've also noticed that I am starting to get some screeching on braking while driving forward, not just reverse. But it's still only early on when driving.

Looking forward to the fix. I know it's not a safety issue, but this is not what I expect when I pay $54K USD and it's supposed to be "the best or nothing." I really love my GLC, but frankly BMW X3, a redesigned Audi Q5 and even the redesigned VW Tiguan are appealling to me....but the problem/risk there is that you just don't know what issues you get with a brand new model.

DBV

Well - our brakes our squeeking again. So, Mercedes has now done three seperate replacements on our GLC. Very disappointing.

waylo

3 attempts to fix with no resolution qualifies you under 'lemon law' statutes in many states in the US. Something to consider.

They haven't even gotten around to try the first time with ours yet. We have 2 years total in our state, 1 year down.

edofloat

It was warm where I am last week, 59 degrees F and the brakes still squeaked just like when it's 30F, 20F, 10F, 0F, -10F, -25F.