E-Class (W212) 2010 - 2016: E 350, E 550

Navigation went out again

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Old 01-24-2017, 02:30 PM
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Navigation went out again

Going to dealer for my A service today and my navigation went out on my way to them. They said it was the antenna. They actually stock them. Does that tell you that they know there is a problem with them? Screen does not go blank it just places me about 5 miles from where the car is. Last time it went out I was driving on Lake Michigan. I bet none of you knew that your MB drives over water. They were trying to fix it last time and all of a sudden it just started working. That was 1 1/2 years ago. Oh well hopefully they can fix it. Car only has 11,000 miles on it.
Old 01-24-2017, 03:17 PM
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I do refer to my car as a boat (coming from 2dr coupes), but didn't think it could actually float on water. Good to know lol
Old 01-24-2017, 03:34 PM
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Originally Posted by dbldpr
Last time it went out I was driving on Lake Michigan. I bet none of you knew that your MB drives over water.
pic or it didnt happen...lol



just kidding mate. hope they fix it this time...for good.
Old 01-24-2017, 03:51 PM
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Originally Posted by beejAMG
pic or it didnt happen...lol



just kidding mate. hope they fix it this time...for good.
Will know when they call me to get car. Cannot believe how much I rely on navigation. Really miss it when it is not working.
Old 01-24-2017, 04:19 PM
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Dealer called and said replacing the antenna did not help. Navigation still not getting a signal. They may have to replace head unit, They said they will retrace the connections first. Crappy Garmin head unit!!!
Old 01-24-2017, 04:30 PM
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look on the bright side mate. theyll be replacing the thing with a brand new unit for free. im always happy to get calls like that from my dealership.
Old 01-24-2017, 05:09 PM
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Originally Posted by beejAMG
look on the bright side mate. theyll be replacing the thing with a brand new unit for free. im always happy to get calls like that from my dealership.
you are right. I have complained about the garmin unit since I picked up the car.
Old 01-24-2017, 07:39 PM
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maybe the replacement will find your house. You still had the issue, right?
Old 01-24-2017, 08:19 PM
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Originally Posted by thefisch
maybe the replacement will find your house. You still had the issue, right?
I have never been able to put my address in the unit that came with the car. Hopefully if they replace it I will be able to
Old 01-25-2017, 07:44 AM
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Maybe the new unit will also have updated maps
Old 01-26-2017, 02:25 PM
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Yesterday received call it was not the antenna. They now believe it is the cable from the antenna going to the head unit. Said they were going to fedex part overnight and it would be there first thing in morning. Today they said part did not arrive yet. I said I want a loaner come pick me up and bring me in so I can get a loaner. That is what I have the insurance for. I stated I probably will not get the car back until some time next week. They said I should have car by tomorrow. I bet tomorrow they say the cable did not work and now they have to order a head unit????? Time will tell.
Old 01-26-2017, 02:46 PM
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Old 01-26-2017, 03:53 PM
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Well they picked me up and gave me a 2017 E300 loaner. Very nice ride I was impressed. I talked to service guy and he said part still has not come in. Oh well
Old 01-26-2017, 03:55 PM
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Originally Posted by dbldpr
Well they picked me up and gave me a 2017 E300 loaner. Very nice ride I was impressed. I talked to service guy and he said part still has not come in. Oh well
tell em to take their sweeeet time. lol
enjoy the loaner mate.
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Old 01-26-2017, 08:34 PM
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I look forward to your comparison of the E300 to your 2014 E350 after your 'long term' test drive. Let us know.
Old 01-26-2017, 08:53 PM
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Originally Posted by thefisch
I look forward to your comparison of the E300 to your 2014 E350 after your 'long term' test drive. Let us know.
will do
Old 01-26-2017, 09:42 PM
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It's because your car is cold. Move somewhere warmer and it'll start working again. trust me.
Old 01-26-2017, 10:01 PM
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Originally Posted by pjw1967
It's because your car is cold. Move somewhere warmer and it'll start working again. trust me.
Right!!! and here I thought it was because they put crap in and now you get crap out
Old 01-27-2017, 03:04 PM
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Did you show them how to operate the aooooga horn?
Old 01-27-2017, 03:16 PM
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They love the aoooga horn and some of the other things on the car. This time a went in with a blue star that lights up. They said they have never seen one. So far they have replaced the antenna and cable and the navigation still is not receiving correct signal. They said they tested the antenna and cable on another head unit and it also was not getting the signal. I told them then either the new antenna or new cable is bad. Still waiting to find out.
Old 01-28-2017, 07:53 PM
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Originally Posted by pjw1967
Illegitimi non carborundum
How can you avoid that with all the hassle

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