marcolarco52

So the dealer managed to put a tiny small nick on the back bumper that did gouge the back paint when it was getting pdi. Now they owned up and sent it to get fixed...came back today and the back bumper didn't match the rest of the black car, what so ever.

The dealer is now sending it back today to get redone one more time and if its not to my liking they will order a new rear e63s bumper from the factory in black and swap it out.

Any thoughts?

faz492

complain to head office and make sure its done right.

KarlG

My thoughts...sorry.

At least it sounds as though the dealer will do what it takes to fix. A new bumper may take awhile to arrive though.

BrabusNYC

If they cant match the color find a shop that can and bill them. If you have to go through all this then i would ask for a discount on the car too.

marcolarco52

Got it back today perfect match thankfully it all worked out. I'm happy with their service they also gave me the amg key for the car I told them to give me a discount on my next purchase the G550 sometime soon.

PeterUbers

Will this show up on the car fax?

LFC09

thoughts?

this is not postworthy until you are left with a car that is imperfect.
You have said dealer is getting it redone. That is the only option.
If you are dissatisfied after they have thrown their hands in the air, then that is the time to start getting active.


edit - glad it all turned out. As evidenced by the outcome; keep the guns holstered until needed. Waste of time IMO.

marcolarco52

Can't please everyone. Open forum... Get over it.