W212 AMG Discuss the W212 AMG's such as the E63

Brand new e63s dealer scratched back bumper story...

Old Aug 19, 2015 | 11:02 PM
  #1  
marcolarco52's Avatar
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Brand new e63s dealer scratched back bumper story...

So the dealer managed to put a tiny small nick on the back bumper that did gouge the back paint when it was getting pdi. Now they owned up and sent it to get fixed...came back today and the back bumper didn't match the rest of the black car, what so ever.

The dealer is now sending it back today to get redone one more time and if its not to my liking they will order a new rear e63s bumper from the factory in black and swap it out.

Any thoughts?
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Old Aug 20, 2015 | 01:32 AM
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e63 amg w212 6.3
complain to head office and make sure its done right.
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Old Aug 20, 2015 | 07:57 AM
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2016 Mercedes-AMG E63 S Sedan
My thoughts...sorry.

At least it sounds as though the dealer will do what it takes to fix. A new bumper may take awhile to arrive though.
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Old Aug 20, 2015 | 11:48 AM
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2014 E63S
If they cant match the color find a shop that can and bill them. If you have to go through all this then i would ask for a discount on the car too.
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Old Aug 20, 2015 | 03:03 PM
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Got it back today perfect match thankfully it all worked out. I'm happy with their service they also gave me the amg key for the car I told them to give me a discount on my next purchase the G550 sometime soon.
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Old Aug 21, 2015 | 11:11 PM
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Originally Posted by marcolarco52
Got it back today perfect match thankfully it all worked out. I'm happy with their service they also gave me the amg key for the car I told them to give me a discount on my next purchase the G550 sometime soon.
Will this show up on the car fax?
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Old Aug 22, 2015 | 08:46 AM
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E63 AMG S Diamond White Saloon
Originally Posted by marcolarco52
So the dealer managed to put a tiny small nick on the back bumper that did gouge the back paint when it was getting pdi. Now they owned up and sent it to get fixed...came back today and the back bumper didn't match the rest of the black car, what so ever.

The dealer is now sending it back today to get redone one more time and if its not to my liking they will order a new rear e63s bumper from the factory in black and swap it out.

Any thoughts?
thoughts?

this is not postworthy until you are left with a car that is imperfect.
You have said dealer is getting it redone. That is the only option.
If you are dissatisfied after they have thrown their hands in the air, then that is the time to start getting active.


edit - glad it all turned out. As evidenced by the outcome; keep the guns holstered until needed. Waste of time IMO.

Last edited by LFC09; Aug 22, 2015 at 08:47 AM. Reason: took the time to read the whole thread lol
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Old Aug 22, 2015 | 09:05 AM
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Originally Posted by LFC09
thoughts?

this is not postworthy until you are left with a car that is imperfect.
You have said dealer is getting it redone. That is the only option.
If you are dissatisfied after they have thrown their hands in the air, then that is the time to start getting active.


edit - glad it all turned out. As evidenced by the outcome; keep the guns holstered until needed. Waste of time IMO.
Can't please everyone. Open forum... Get over it.

Last edited by marcolarco52; Aug 22, 2015 at 09:16 AM.
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