Upgrade my command center so I can stream music
Junior Member
Joined: Sep 2012
Posts: 36
Likes: 2
From: San Antonio,TX
2011 MB E550 Sport Sedan
Go to MB Service Dept. tell them that your backup camera sometimes don't show any picture when you put gear in reverse, and also audible background noise during calls and sometimes muting of audio in middle of calls. Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require the Service dept. to do software update for free. But just make sure ask for update to using software# 0009026706-001. write it down and give it to service advisor to give it to service tech. this fixes the problems you complaining about and give you BT audio streaming along with it to allow you to stream your music. may take a day for them to do it. when you call to make service appt. point out the Service bulletins above if service advisor try to dismiss the problems or play hardball.
Junior Member
Joined: Aug 2011
Posts: 17
Likes: 4
2019 E63s Polar White
I have a 2010 E550 coupe. I had to have my Command system upgraded in order to stream. Ever since works like a charm. The dealer did not want to do it at first. So make sure you first turn BT Audio on in Engineering mode. Then go to the dealer and complain that it does not work properly. Thats what I did. Basically without the update I could stream music but my phone would not work and vice versa.
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,619
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Other problems
Not interested in Bluetooth audio streaming, but I have experienced the following:
called party has difficulty understanding or cannot hear at all; voice inputs via voice control are misunderstood; backup camera sometimes does not display when transmission placed in reverse, cell phone shows 4-5 bars, but COMAND shows 1 bar.
Hopefully dealer will accept that these are sufficient to update COMAND.
called party has difficulty understanding or cannot hear at all; voice inputs via voice control are misunderstood; backup camera sometimes does not display when transmission placed in reverse, cell phone shows 4-5 bars, but COMAND shows 1 bar.
Hopefully dealer will accept that these are sufficient to update COMAND.
Newbie
Joined: Nov 2012
Posts: 10
Likes: 0
E550
i wanna be able to stream music as well. What dealer did u take it to. I have a 2010 e550
Junior Member
Joined: Sep 2012
Posts: 36
Likes: 2
From: San Antonio,TX
2011 MB E550 Sport Sedan
If you complain about any intermittent issues experience by other W212 owners on this post
Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require them to do SW update using SW#0009026706-001. If I had BT Streaming to begin with, I will not have purchased Ipod solely as storage device to allow me to play music...BT streaming allow both music stored in mobile phone memory device (MicroSD ..etc) and Pandora etc..to be stream thru Command audio output. The service dept want to be pay by MBUSA for doing work...if car still under warranty little push back from them
Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require them to do SW update using SW#0009026706-001. If I had BT Streaming to begin with, I will not have purchased Ipod solely as storage device to allow me to play music...BT streaming allow both music stored in mobile phone memory device (MicroSD ..etc) and Pandora etc..to be stream thru Command audio output. The service dept want to be pay by MBUSA for doing work...if car still under warranty little push back from them
MBWorld Fanatic!
Joined: Dec 2011
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From: Paradise
w212 E550
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MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,619
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
I make a list of TSB's that might apply to my car as they show up here. I noted one,
LI82.70-P-051455, that seemed to apply to COMAND updates also. Does it?
LI82.70-P-051455, that seemed to apply to COMAND updates also. Does it?
MBWorld God!
Joined: Jul 2010
Posts: 31,278
Likes: 3,917
From: on my way
2012 CLS63
Newbie
Joined: Jan 2013
Posts: 1
Likes: 0
2009 E350
Go to MB Service Dept. tell them that your backup camera sometimes don't show any picture when you put gear in reverse, and also audible background noise during calls and sometimes muting of audio in middle of calls. Service Bulletin LI82.85-P-051046 AND LI82.70-P-054266 require the Service dept. to do software update for free. But just make sure ask for update to using software# 0009026706-001. write it down and give it to service advisor to give it to service tech. this fixes the problems you complaining about and give you BT audio streaming along with it to allow you to stream your music. may take a day for them to do it. when you call to make service appt. point out the Service bulletins above if service advisor try to dismiss the problems or play hardball.
MBWorld Fanatic!
Joined: Oct 2010
Posts: 5,142
Likes: 1,295
From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
Your warranty should cover update NTG 4.5.
They dont want to do it because it takes 2 hrs or so. They have to do it if you request it. I was told to say that my phone cuts out, but I had other issues so they did it while it was in and I didnt have to make up story.
after update....be sure to unpair phone then pair new....then turn car off...turn car on and should work
They dont want to do it because it takes 2 hrs or so. They have to do it if you request it. I was told to say that my phone cuts out, but I had other issues so they did it while it was in and I didnt have to make up story.
after update....be sure to unpair phone then pair new....then turn car off...turn car on and should work
Update does not take 2 h, only 45 min.
2+ hours is time to update NAVI data.
Member
Joined: Jan 2013
Posts: 98
Likes: 1
From: South Florida
2018 CLS550
Just made an appt to update.
I will be bringing that PDF with me too. Also, MB states that the artist / track are available on the instrument cluster. Why does mine just show the song when plugged in?
I will be bringing that PDF with me too. Also, MB states that the artist / track are available on the instrument cluster. Why does mine just show the song when plugged in?
Last edited by Pmurray633; Feb 6, 2013 at 07:50 PM. Reason: Can't spell for my life.
Junior Member
Joined: Jan 2013
Posts: 26
Likes: 0
From: Perth Amboy, NJ
2013 E350 Sport 4Matic
my dealership said it took 2 hrs... maybe they ran other updates... anyways who cares "only 45 min" vs "2hrs" they will keep the car all day either way...why split hairs...I was just trying to help someone...
Junior Member
Joined: Jan 2013
Posts: 26
Likes: 0
From: Perth Amboy, NJ
2013 E350 Sport 4Matic
Your warranty should cover update NTG 4.5.
They dont want to do it because it takes 2 hrs or so. They have to do it if you request it. I was told to say that my phone cuts out, but I had other issues so they did it while it was in and I didnt have to make up story.
after update....be sure to unpair phone then pair new....then turn car off...turn car on and should work
They dont want to do it because it takes 2 hrs or so. They have to do it if you request it. I was told to say that my phone cuts out, but I had other issues so they did it while it was in and I didnt have to make up story.
after update....be sure to unpair phone then pair new....then turn car off...turn car on and should work
MBWorld Fanatic!
Joined: Dec 2011
Posts: 4,391
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W212 FL
Make sure you turn on the Art Cover function on the Comand Menu . You can find it as Gracenotes under Audio Menu I believe
MBWorld Fanatic!
Joined: Nov 2007
Posts: 1,339
Likes: 11
From: Gulf Coast but not Florida
GLK350, SL63 AMG
FWIW - we are having the same problem
Tell the dealer you are having intermittent voice issues with the phone connection. Tell them that the caller cuts out and sometimes they can't hear you either. This is good enough to get the Service Manager to do a command update to correct the problem. If it isn't, find a new dealer for your service.
MB should put these reflashes online. If I can upgrade the firmware on my printer or HP server, then I should be able to do so with an internet connection through my phone or tablet into the Comand. There is an established discipline to write these instructions which obviously MB lacks even within MB. I would confine them to the Comand system only for safety reasons. If folks are uncomfortable flashing the dealer can do it.
Last edited by grane; Feb 7, 2013 at 08:32 AM.
MBWorld Fanatic!
Joined: Oct 2010
Posts: 5,142
Likes: 1,295
From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
This is not splitting hair. It Makes a big difference between less than an hour and more than two. You said in your own post that the dealers don't want to do it because it takes two hours or more.
If it really is two hours then it cannot be done during an oil change. If it takes 45 minutes it can be done at the same time as they change the oil and do the other "service A" items. It would not extend the needed time to keep the car in the shop.
MBWorld Fanatic!
Joined: Oct 2010
Posts: 5,142
Likes: 1,295
From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
we have a '13 GLK359 4matic. The BT phone connection originally recognised the (android) phone and now does not. I shall troubleshoot it this blizzard weekend as it is illegal and unsafe to hold the phone in your hand. Will check with dealer for reflash.
MB should put these reflashes online. If I can upgrade the firmware on my printer or HP server, then I should be able to do so with an internet connection through my phone or tablet into the Comand. There is an established discipline to write these instructions which obviously MB lacks even within MB. I would confine them to the Comand system only for safety reasons. If folks are uncomfortable flashing the dealer can do it.
MB should put these reflashes online. If I can upgrade the firmware on my printer or HP server, then I should be able to do so with an internet connection through my phone or tablet into the Comand. There is an established discipline to write these instructions which obviously MB lacks even within MB. I would confine them to the Comand system only for safety reasons. If folks are uncomfortable flashing the dealer can do it.
You may want to try the "External authorization" option. This is when you set the Comand system to wait and start the pairing at the phone.
You can find this under the "Options" tab on the top right corner of the pairing screen.
Member
Joined: Jan 2013
Posts: 98
Likes: 1
From: South Florida
2018 CLS550
Member
Joined: Jan 2013
Posts: 98
Likes: 1
From: South Florida
2018 CLS550
