2021050012 PDF

A service bulletin that addresses a recall campaign for Mercedes-Benz vehicles regarding MBUX software updates. The document highlights issues with the multimedia system in several Mercedes-Benz models from 2019 to 2021, where the system may not meet specifications or fail to start. It provides detailed instructions for Mercedes-Benz centers on how to update the MBUX software using XENTRY Diagnosis. The bulletin includes specific steps and notes for completing the software update, as well as warranty information related to the service.