Microchip PDF

A press release that details the impact of the global COVID-19 pandemic and microchip shortage on the delivery of Mercedes-Benz USA vehicles. It highlights that certain models will lack the Hermes system control module due to this shortage. Mercedes-Benz USA commits to retrofitting these vehicles with the required microchip at no additional cost once available. The absence of the Hermes Communication Module results in disabled functions such as emergency call systems, navigation services, and vehicle protection features.