NTG 2.5 map update problems
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Joined: Jun 2009
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W164
NTG 2.5 map update problems
Main problem what I am facing now - unable to update navigation maps.
first of all when I was trying to update maps software by DVD I faced problem - ntg message appeared " Map update is incompatible with system or software. Ejecting", then thanx to advices tried to update headunit with telematics upgrade disk, but MB dealer instead of using telematics upgrade dvd disk, they used online update option. Seems telematics update was successful. But then....whatever map update dvd disk I am using I am getting same " Contact MB servise, ejecting". MB dealer advised, that unit needs SCN coding, MB dealer contacted MB to get SCN code, MB replied, that head unit is not for my VIN and can not used with my ML. We even tried to put my HU to new 2009 ML, but no update...same message
Could anyone advice how to update, new map soft? Maybe it is possible to swap HDD?
Any help appreciated :bowdown:
Kris
first of all when I was trying to update maps software by DVD I faced problem - ntg message appeared " Map update is incompatible with system or software. Ejecting", then thanx to advices tried to update headunit with telematics upgrade disk, but MB dealer instead of using telematics upgrade dvd disk, they used online update option. Seems telematics update was successful. But then....whatever map update dvd disk I am using I am getting same " Contact MB servise, ejecting". MB dealer advised, that unit needs SCN coding, MB dealer contacted MB to get SCN code, MB replied, that head unit is not for my VIN and can not used with my ML. We even tried to put my HU to new 2009 ML, but no update...same message
Could anyone advice how to update, new map soft? Maybe it is possible to swap HDD?
Any help appreciated :bowdown:
Kris
Last edited by Kristis; Jun 29, 2009 at 04:53 PM.
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
No answer to your question but the document you tried to post is covered by MB copyright, I'd suggest not posting it on an open forum if you don't want MB lawyers knocking your door. I'm sure your question is well understood without the photo.
I believe the answer actually is simple, you have to run a proper telematics update to the head unit before the new maps load properly. This update just does not work on an old car.
I believe the answer actually is simple, you have to run a proper telematics update to the head unit before the new maps load properly. This update just does not work on an old car.
Thread Starter
Newbie
Joined: Jun 2009
Posts: 5
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From: USA & Europe
W164
Sorry and thnx.
Matter is that I ( mb service in nothern europe)tried to put this HU into brand new ML which has the NTG 2.5 and we were connected by star diag throug internet to have all updates. Result is the same "Contact MB" and does not really matter what map dvd we were putting in ver 1. or ver 2.
Before was different or was " you have same system" and " different SW or system" and now the SAME " contact MB"
BTW everything works fine except map update...
....
((((((
Matter is that I ( mb service in nothern europe)tried to put this HU into brand new ML which has the NTG 2.5 and we were connected by star diag throug internet to have all updates. Result is the same "Contact MB" and does not really matter what map dvd we were putting in ver 1. or ver 2.
Before was different or was " you have same system" and " different SW or system" and now the SAME " contact MB"
BTW everything works fine except map update...
....
((((((No answer to your question but the document you tried to post is covered by MB copyright, I'd suggest not posting it on an open forum if you don't want MB lawyers knocking your door. I'm sure your question is well understood without the photo.
I believe the answer actually is simple, you have to run a proper telematics update to the head unit before the new maps load properly. This update just does not work on an old car.
I believe the answer actually is simple, you have to run a proper telematics update to the head unit before the new maps load properly. This update just does not work on an old car.
Last edited by Kristis; Jun 29, 2009 at 03:38 PM.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
Sorry and thnx.
Matter is that I ( mb service in nothern europe)tried to put this HU into brand new ML which has the NTG 2.5 and we were connected by star diag throug internet to have all updates. Result is the same "Contact MB" and does not really matter what map dvd we were putting in ver 1. or ver 2.
Before was different or was " you have same system" and " different SW or system" and now the SAME " contact MB"
BTW everything works fine except map update...
....((((((
Matter is that I ( mb service in nothern europe)tried to put this HU into brand new ML which has the NTG 2.5 and we were connected by star diag throug internet to have all updates. Result is the same "Contact MB" and does not really matter what map dvd we were putting in ver 1. or ver 2.
Before was different or was " you have same system" and " different SW or system" and now the SAME " contact MB"
BTW everything works fine except map update...
....
((((((
Thread Starter
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W164
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Sorry, no. Data card is the info file that tells all options included in a particular car. In the case of modern MBs the diagnosis computer talks directly with this database and draws appropriate settings for control units (SCN coding) and takes care of correct SW updates.
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W164
Than you very much,
I assume I can file somewhere in Star Diag after reading out all the ID data from car. Could you point me file location / name?
Also I was thinking maybe is worth just to swap updated HDD with mine??
I assume I can file somewhere in Star Diag after reading out all the ID data from car. Could you point me file location / name?
Also I was thinking maybe is worth just to swap updated HDD with mine??
Sorry, no. Data card is the info file that tells all options included in a particular car. In the case of modern MBs the diagnosis computer talks directly with this database and draws appropriate settings for control units (SCN coding) and takes care of correct SW updates.
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beater with a heater
the new scn coding from MB is going to be BS, the new SDS also. If anyone has developer software, hold on to it dearly. I know the 212 is on the developer menu.
I would contact MB, when you get the message trying the SCN, and tell them to update your vehicle. I can not see them not being able to, after all this is what they wanted to do from the beginning taking it out of the dealerships hands... sure it is a double edged sword with dealerships not knowing what to change and screwing things up, but there is a few who are competent.
so when you are on the network, send the info to update your vehicle, you will not be the first nor the last.
I would contact MB, when you get the message trying the SCN, and tell them to update your vehicle. I can not see them not being able to, after all this is what they wanted to do from the beginning taking it out of the dealerships hands... sure it is a double edged sword with dealerships not knowing what to change and screwing things up, but there is a few who are competent.
so when you are on the network, send the info to update your vehicle, you will not be the first nor the last.
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MBWorld Fanatic!
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
the new scn coding from MB is going to be BS, the new SDS also. If anyone has developer software, hold on to it dearly. I know the 212 is on the developer menu.
I would contact MB, when you get the message trying the SCN, and tell them to update your vehicle. I can not see them not being able to, after all this is what they wanted to do from the beginning taking it out of the dealerships hands... sure it is a double edged sword with dealerships not knowing what to change and screwing things up, but there is a few who are competent.
so when you are on the network, send the info to update your vehicle, you will not be the first nor the last.
I would contact MB, when you get the message trying the SCN, and tell them to update your vehicle. I can not see them not being able to, after all this is what they wanted to do from the beginning taking it out of the dealerships hands... sure it is a double edged sword with dealerships not knowing what to change and screwing things up, but there is a few who are competent.
so when you are on the network, send the info to update your vehicle, you will not be the first nor the last.
Developer mode SDS must be good when you say so (and W212 is not supported only in developer mode, after all the cars have been on the streets almost half a year.).
Thread Starter
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W164
Mine is 2006 european model....
I'm not sure I followed everything. Did you take into account that this was a retrofitted Comand? Was it also a US car, from the W204 forum one can find that MBUSA does not even allow the correct Comand for the specific MY being retrofitted, I don't see how the new NTG2.5 Comand could be updated to the vehicle data, it could even come with the same option code.
Developer mode SDS must be good when you say so (and W212 is not supported only in developer mode, after all the cars have been on the streets almost half a year.).
Developer mode SDS must be good when you say so (and W212 is not supported only in developer mode, after all the cars have been on the streets almost half a year.).
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E w207 cabrio
Hello I have the solution to your problem. Where are you from exactly? Do you have american or european ML?
Main problem what I am facing now - unable to update navigation maps.
first of all when I was trying to update maps software by DVD I faced problem - ntg message appeared " Map update is incompatible with system or software. Ejecting", then thanx to advices tried to update headunit with telematics upgrade disk, but MB dealer instead of using telematics upgrade dvd disk, they used online update option. Seems telematics update was successful. But then....whatever map update dvd disk I am using I am getting same " Contact MB servise, ejecting". MB dealer advised, that unit needs SCN coding, MB dealer contacted MB to get SCN code, MB replied, that head unit is not for my VIN and can not used with my ML. We even tried to put my HU to new 2009 ML, but no update...same message
Could anyone advice how to update, new map soft? Maybe it is possible to swap HDD?
Any help appreciated :bowdown:
Kris
first of all when I was trying to update maps software by DVD I faced problem - ntg message appeared " Map update is incompatible with system or software. Ejecting", then thanx to advices tried to update headunit with telematics upgrade disk, but MB dealer instead of using telematics upgrade dvd disk, they used online update option. Seems telematics update was successful. But then....whatever map update dvd disk I am using I am getting same " Contact MB servise, ejecting". MB dealer advised, that unit needs SCN coding, MB dealer contacted MB to get SCN code, MB replied, that head unit is not for my VIN and can not used with my ML. We even tried to put my HU to new 2009 ML, but no update...same message
Could anyone advice how to update, new map soft? Maybe it is possible to swap HDD?
Any help appreciated :bowdown:
Kris
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Joined: Apr 2007
Posts: 2,430
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From: Cleveland Ohio
beater with a heater
I'm not sure I followed everything. Did you take into account that this was a retrofitted Comand? Was it also a US car, from the W204 forum one can find that MBUSA does not even allow the correct Comand for the specific MY being retrofitted, I don't see how the new NTG2.5 Comand could be updated to the vehicle data, it could even come with the same option code.
Developer mode SDS must be good when you say so (and W212 is not supported only in developer mode, after all the cars have been on the streets almost half a year.).
Developer mode SDS must be good when you say so (and W212 is not supported only in developer mode, after all the cars have been on the streets almost half a year.).
I'd probably start by
changing the 2.5 settings to euro standards first then get another ML with the 2.5 where he is at, read out and then pop the new 2.5 in and write to it.
remove it then toss it coded into the other vehicle and start with that. anything is possible with development software and MB should not take it from the dealers as they have been.
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212 was supported fully in the developer mode on our SDS, also the 212 prototype.
I'd probably start by
changing the 2.5 settings to euro standards first then get another ML with the 2.5 where he is at, read out and then pop the new 2.5 in and write to it.
remove it then toss it coded into the other vehicle and start with that. anything is possible with development software and MB should not take it from the dealers as they have been.
I'd probably start by
changing the 2.5 settings to euro standards first then get another ML with the 2.5 where he is at, read out and then pop the new 2.5 in and write to it.
remove it then toss it coded into the other vehicle and start with that. anything is possible with development software and MB should not take it from the dealers as they have been.
If you retrofitted to a car that didn't come with a 2.5, you are gonna need some very clever dancing to get it sorted. If you installed in a car that could have shipped with 2.5, and have a friendly dealer who will update your datacard via SCN, you are in good shape and they can get it back up and running....
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2004 SL55, 2015 A250d, 2016 GLC250d
The issued mentioned above by UK-C200 has been known about for ages and your dealer should know (or be able to find out about it on TIPS).
It involves updating the firmware on your system, then installing the special map disk release from June 2008 (yes 2008), although I expect the current V3 release will go straight on after installing the firmware.
The latest firmware has just been released with Jan 2010 Star diagnosis release. The June 2009 release fixed *loads* of issues and added ECO routing mode, AUX volume boost and a load of other features.
Lots of info on my COMAND APS NTG2.5 FAQ (which I just seperated out from my main COMAND APS faq as i've been getting lots of NTG2.5 questions now)
http://www.mercupgrades.com/COMAND+A...AQ-faq-14.html
Richard
It involves updating the firmware on your system, then installing the special map disk release from June 2008 (yes 2008), although I expect the current V3 release will go straight on after installing the firmware.
The latest firmware has just been released with Jan 2010 Star diagnosis release. The June 2009 release fixed *loads* of issues and added ECO routing mode, AUX volume boost and a load of other features.
Lots of info on my COMAND APS NTG2.5 FAQ (which I just seperated out from my main COMAND APS faq as i've been getting lots of NTG2.5 questions now)
http://www.mercupgrades.com/COMAND+A...AQ-faq-14.html
Richard
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ml 164
c-class 204 problem
Heloo,
Pls I have problem with my c-class 204 petrol which has problem not start and they they told they change the ESL Moudule but the problem is still there but it is start direct on the start it respond but you can not change gear. I am suspecting the front sam moudule.
Pls do you have any concern for this friend
Henry
