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Problem with RES Screen, No Command Video option

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Old Oct 28, 2009 | 12:15 PM
  #1  
cab2u's Avatar
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2009 GL 550
Problem with RES Screen, No Command Video option

Had to have a broken RES dvd screen replaced in my 2009 GL. It is the newer system that integrates with the new Command system. For some reason, the option to select Command Video and Command Audio in AUX is not there. My dealer has not figured it out yet. Any ideas. Did they forget to plug something in? Is there some programming they did not do?
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Old Oct 29, 2009 | 08:01 AM
  #2  
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ML350, Lotus Elise
Originally Posted by cab2u
Had to have a broken RES dvd screen replaced in my 2009 GL. It is the newer system that integrates with the new Command system. For some reason, the option to select Command Video and Command Audio in AUX is not there. My dealer has not figured it out yet. Any ideas. Did they forget to plug something in? Is there some programming they did not do?
There should be an 'aux' option under both the 'audio' and 'video' main menus on the front screen. If neither appears then have the dealer SCN code the comand. The 'aux' option allows you to connect an external A/V source using the 3.5 mm pigtail in the glovebox. Additionally there should be a 'rear'option on the main source menu which is the audio input from the rear seat DVD player (e.g. it will put the audio from the rear dvd through the audio system).Finally the bottom left of any source screen should have a submenu that says "active audio source for the rear" which allows youto take any source on the front comand (DVD, aux, sat, radio, cd) and send it to the rear screen for both viewing and listening via headphones.


If your system doesnt have one or more of these options then your comand needs to be re coded via scn coding.
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Old Oct 29, 2009 | 04:10 PM
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2009 GL 550
The only thing that was changed was the drivers sided RES screen, and that is the one that does not have the option to watch what is playing on the front Command screen. The passenger side RES screen works fine. In AUX on the rear driver's side RES screen, the 2 Command options are not there at all.
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