Problems with mCar module
#1
MBworld Guru
Thread Starter
Problems with mCar module
I purchased an mCar A2M.BTI interface for my CLK550. I installed it and it works great except for one problem - the COMAND unit locks up and goes blank after about 2 minutes. The MOST bus will keep playing whatever audio was selected (iPod or Sirius), but there is no further control available. The only way to fix it is to pull fuse #64. Any ideas? Maybe it's a defective mCar unit?
#2
MBworld Guru
Thread Starter
Followup...
mCAR support did finally respond and they gave me some things to try (mostly eliminating interference from other MOST ring devices) but nothing helped. The more I thought about it, something didn't seem right. The day I installed the mCAR module, it worked for a good while as I paired my phone and played with the interface, at least 15 or 20 minutes. It was only the subsequent times when I started it up that it would lock-up the COMAND HU after a minute or two. Then I remembered that my phonebook wasn't working. I went in and unpaired and deleted BT devices from both the phoen and mCAR side, re-paird and then disallowed phonebook transfer (from my Samsung Galaxy SIII). All seems well in my testing this evening. We'll see how it behaves tomorrow.
mCAR support did finally respond and they gave me some things to try (mostly eliminating interference from other MOST ring devices) but nothing helped. The more I thought about it, something didn't seem right. The day I installed the mCAR module, it worked for a good while as I paired my phone and played with the interface, at least 15 or 20 minutes. It was only the subsequent times when I started it up that it would lock-up the COMAND HU after a minute or two. Then I remembered that my phonebook wasn't working. I went in and unpaired and deleted BT devices from both the phoen and mCAR side, re-paird and then disallowed phonebook transfer (from my Samsung Galaxy SIII). All seems well in my testing this evening. We'll see how it behaves tomorrow.
#3
Hi Rodney,
There are certain limitations in the COMMAND that may cause some unpredictable behavior. The HU memory is limited to 500 contacts and the names to 30 symbols in length. Please review you phonebook for long names. We filter all special characters so far.
mCAR.com
There are certain limitations in the COMMAND that may cause some unpredictable behavior. The HU memory is limited to 500 contacts and the names to 30 symbols in length. Please review you phonebook for long names. We filter all special characters so far.
mCAR.com